About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Payments FundsCore team consolidates Grab's diverse payment stacks into a single, cohesive payment platform — the financial backbone that powers transactions across all of Grab's teams and partners. We manage critical platform components, including the Payment Platform, Driver Payouts, and Fee Platform, and the Driver and Delivery Partner ledger that underpins Grab's payment capabilities. We build and operate distributed systems that process millions of transactions daily, where correctness, consistency, and scale are non-negotiable. Concepts like Idempotency, Two-Phase Commit, Event Sourcing, and the Saga pattern are central to the systems we design and evolve.

Get to Know the Role

We're looking for an experienced Senior Backend Software Engineer to join our Payments FundsCore engineering team in Singapore. You'll build scalable distributed systems that form Grab's financial backbone, including the Payment Platform, Driver Payouts, Fee Platform, and Dax ledger.

You'll take ownership of critical backend services that process millions of transactions daily, ensuring correctness, consistency, reliability, and performance. You'll solve complex payment challenges using concepts such as idempotency, two-phase commit, event sourcing, and the Saga pattern. You'll also collaborate with engineers and partners to evolve Grab's unified payment platform.

You will report to the Engineering Manager II and work on-site at Grab's Singapore office.

The Critical Tasks You Will Perform

• Develop scalable backend systems that meet business and non-functional requirements, including reliability, security, and performance.
• Write clean, efficient, testable, and maintainable code to solve complex FinTech and payment-platform challenges.
• Build distributed systems that prioritise transaction correctness and consistency, applying patterns such as idempotency, event sourcing, and Saga.
• Collaborate with teams to deliver new capabilities.
• Conduct code reviews, maintain technical documentation, and promote knowledge sharing and engineering best practices.
• Diagnose complex production issues, create fixes, and implement sustainable solutions that prevent recurrence.
• Contribute to architectural decisions and the technical direction of projects and services.
• Strengthen system reliability through observability, automation, and operational improvements. We require participation in the on-call rotation.
• Support deployment and operational processes to maintain system health and performance.
• Mentor junior engineers and interns, promoting learning and improvement.
• Stay current with latest technologies and use Generative AI tools responsibly to improve engineering productivity and system capabilities.

What Essential Skills You Will Need

• A bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• At least five years of relevant software development experience.
• Proficiency in Go (preferred), Java, or another major programming language, along with the willingness to participate in professional development activities to stay current on industry knowledge.
• Computer science fundamentals, including algorithms and data structures, and the ability to apply them.
• Solve porblems with careful consideration of edge cases, failure scenarios, and system recovery.
• Experience writing efficient, maintainable, and thoroughly tested code using appropriate abstractions and SOLID principles.
• A understanding of clean architecture, data-intensive application design, and large-scale data processing.
• Experience building large-scale distributed systems using relational and NoSQL databases, caching technologies, and RESTful or gRPC services while maintaining data consistency.
• Practical experience with microservices, cloud platforms such as AWS, and DevOps practices.
• Experience designing systems that meet observability, availability, security, data governance, regulatory, and compliance requirements.
• Produce clear technical design documents and maintain operational documentation, including runbooks.
• Experience using Generative AI tools responsibly to improve engineering productivity and project delivery.
• We prefer knowledge of or experience in FinTech and payment systems.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

Join Grab's Red Team & Threat Intel team, which helps improve the security posture of Grab's products, platforms, cloud environments, AI systems, and enterprise technology across Southeast Asia.

The team partners with Security, Engineering, Infrastructure, IT, and business teams. This partnership enables the team to emulate real-world adversaries, identify the highest-impact risks, and help Grab strengthen its preventive, detective, and response capabilities. The Threat Intel function brings external incident trends, adversary behaviours, and internal improvement opportunities into Grab's security priorities. This helps the team plan intelligence-led Purple Team exercises, advise leadership, and support risk prioritisation with the Vulnerability Management team. We work with curiosity, technical depth, and responsibility, using offensive security techniques and threat intelligence to make Grab safer for our users, partners, and Grabbers.

Get to Know the Role

You will report to the Red Team & Threat Intel team leader and perform complex red team operations across cloud, CI/CD, endpoint, identity, application, and AI environments. You will design realistic attack simulations, develop offensive tooling, apply threat intelligence to Purple Team planning, and turn findings into practical improvements for engineering and security teams.

This role is based in Kuala Lumpur, Malaysia. You will help shaping Grab's Red Team and Threat Intel capabilities, and influence how we use AI and automation to scale offensive security work responsibly. If you enjoy building tools, testing assumptions, and helping defenders get sharper, we will give you the platform to make a regional impact.

The Critical Tasks You Will Perform

• You will lead end-to-end red team operations, and intelligence-led Purple Team exercises with the Blue Team. These exercises will emulate realistic adversary behaviour across multiple environments, including cloud infrastructure, CI/CD pipelines, identity systems, endpoints, and applications.
• You will develop command-and-control tooling, implants, payload delivery mechanisms, and operator workflows for authorised security exercises.
• You will red team AI systems, including internal copilots, agentic workflows, AI-assisted operational tools, and MLOps environments.
• You will use AI tools to improve research, automation, payload development, reporting, operational planning, and analysis of defensive coverage.
• You will translate red team findings and threat intelligence into clear engineering actions. You will partner with defenders, platform teams, and the Vulnerability Management team to improve detection, response, hardening, security architecture, and risk prioritisation.
• You will work with other team members on offensive security tradecraft, tool development, operational safety, documentation, and responsible execution of adversary simulations.
• You will contribute to the Red Team and Threat Intel roadmap. Your contributions will involve identifying the latest attack techniques and evaluating new tooling.
• You will produce Threat Intel assessments from security incidents observed in the wild or improvement opportunities identified internally. Additionally, you will advise leadership on likely impact, priority, and next actions.

What Essential Skills You Will Need

• Min. Bachelor's degree in Cybersecurity, Computer Science, IT, or a related major
• You will have 4 or more years of experience in offensive security, red teaming, security engineering, exploit development, cloud security, or adjacent technical security roles.
• You will have hands-on experience developing command-and-control tooling, implants, loaders, payloads, or offensive automation.
• You will have practical experience assessing CI/CD systems, source control platforms, build pipelines, artefact repositories, secrets handling, and deployment workflows.
• You will have firm knowledge of cloud environments, including identity, networking, logging, container platforms, and common privilege escalation paths.
• You will have experience assessing AI-enabled products, internal AI platforms, or agentic systems in adversarial scenarios, and using AI tools to improve security research, workflows, and output quality.
• You will have experience producing or using Threat Intel to connect external incident trends, adversary tradecraft, and internal security signals to practical security decisions.
• Knowledge of the major 3 operating systems (Windows/Linux/macOS), endpoint internals, enterprise management, and defensive controls would be an added value

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

Join Grab's Red Team & Threat Intel team, which helps improve the security posture of Grab's products, platforms, cloud environments, AI systems, and enterprise technology across Southeast Asia.

The team partners with Security, Engineering, Infrastructure, IT, and business teams. This partnership enables the team to emulate real-world adversaries, identify the highest-impact risks, and help Grab strengthen its preventive, detective, and response capabilities. The Threat Intel function brings external incident trends, adversary behaviours, and internal improvement opportunities into Grab's security priorities. This helps the team plan intelligence-led Purple Team exercises, advise leadership, and support risk prioritisation with the Vulnerability Management team. We work with curiosity, technical depth, and responsibility, using offensive security techniques and threat intelligence to make Grab safer for our users, partners, and Grabbers.

Get to Know the Role

You will report to the Red Team & Threat Intel team leader and perform complex red team operations across cloud, CI/CD, endpoint, identity, application, and AI environments. You will design realistic attack simulations, develop offensive tooling, apply threat intelligence to Purple Team planning, and turn findings into practical improvements for engineering and security teams.

This role is based in Jakarta, Indonesia. You will help shaping Grab's Red Team and Threat Intel capabilities, and influence how we use AI and automation to scale offensive security work responsibly. If you enjoy building tools, testing assumptions, and helping defenders get sharper, we will give you the platform to make a regional impact.

The Critical Tasks You Will Perform

• You will lead end-to-end red team operations, and intelligence-led Purple Team exercises with the Blue Team. These exercises will emulate realistic adversary behaviour across multiple environments, including cloud infrastructure, CI/CD pipelines, identity systems, endpoints, and applications.
• You will develop command-and-control tooling, implants, payload delivery mechanisms, and operator workflows for authorised security exercises.
• You will red team AI systems, including internal copilots, agentic workflows, AI-assisted operational tools, and MLOps environments.
• You will use AI tools to improve research, automation, payload development, reporting, operational planning, and analysis of defensive coverage.
• You will translate red team findings and threat intelligence into clear engineering actions. You will partner with defenders, platform teams, and the Vulnerability Management team to improve detection, response, hardening, security architecture, and risk prioritisation.
• You will work with other team members on offensive security tradecraft, tool development, operational safety, documentation, and responsible execution of adversary simulations.
• You will contribute to the Red Team and Threat Intel roadmap. Your contributions will involve identifying the latest attack techniques and evaluating new tooling.
• You will produce Threat Intel assessments from security incidents observed in the wild or improvement opportunities identified internally. Additionally, you will advise leadership on likely impact, priority, and next actions.

What Essential Skills You Will Need

• Min. Bachelor's degree
• You will have 4 or more years of experience in offensive security, red teaming, security engineering, exploit development, cloud security, or adjacent technical security roles.
• You will have hands-on experience developing command-and-control tooling, implants, loaders, payloads, or offensive automation.
• You will have practical experience assessing CI/CD systems, source control platforms, build pipelines, artefact repositories, secrets handling, and deployment workflows.
• You will have firm knowledge of cloud environments, including identity, networking, logging, container platforms, and common privilege escalation paths.
• You will have experience assessing AI-enabled products, internal AI platforms, or agentic systems in adversarial scenarios, and using AI tools to improve security research, workflows, and output quality.
• You will have experience producing or using Threat Intel to connect external incident trends, adversary tradecraft, and internal security signals to practical security decisions.
• Knowledge of the major 3 operating systems (Windows/Linux/macOS), endpoint internals, enterprise management, and defensive controls would be an added value

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Role

We are looking for a dynamic Mart Merchant Partner for South Sumatera. you will be the driving force behind the growth of our GrabMart merchant ecosystem in the region. You will be at the forefront of client-facing partnerships—identifying merchant pitch gaps, leading high-stakes negotiations, and shaping execution strategies to hit target numbers. This is an ideal opportunity to lead from the front and scale the future of quick commerce with GrabMart. You will lead a dedicated team of Account Managers and Merchant Acquisition. Using a data-driven approach to improve territory coverage, boost merchant sales, and ensure seamless operational execution. We are looking for a disciplined, details leader who can balance strategic planning with rigorous on-the-ground execution.

What You Will Do

• Lead, mentor, and evaluate Account Management and Merchant Acquisition teams to foster a good performance culture and consistently achieve regional KPIs.
• Define merchant visit priorities and territory coverage by analyzing transaction volumes, campaign adoption rates, and historical visit metrics.
• Drive merchant revenue by boosting participation in Grab promotional campaigns, advertising solutions, and sales initiatives (e.g., menu expansion, basket-size growth).
• Oversee the end-to-end merchant lifecycle across the territory, ensuring optimal account allocation, seamless onboarding, and rigorous data integrity.
• Serve as the primary escalation point for complex merchant issues, partnering with cross-functional teams to deliver rapid, effective resolutions.
• Track territory metrics and deliver regular reports with actionable insights for senior leadership.

What Essential Skills You Will Need

• Bachelor's degree in Business Administration, Marketing, or a related field.
• 2+ years in Sales, Account Management, or Business Development, preferably within e-commerce, FMCG, quick commerce, food delivery, or tech.
• Minimum 2 years of proven experience leading, coaching, and managing commercial or operational teams.
• Deep understanding of quick commerce, O2O, digital marketplaces, and online grocery/fresh market dynamics.
• Familiarity with the merchant landscape and market dynamics in Palembang and South Sumatra.
• Advanced Microsoft Excel proficiency (complex formulas and functions) to generate actionable insights, track performance metrics, and optimize territory sales strategies.
• Bilingual proficiency in Bahasa Indonesia and business-level English, with proven stakeholder management, pitching, and conflict resolution skills.
• Disciplined, organized, and collaborative, with a track record of thriving in dynamic environments, prioritizing high workloads, ensuring data accuracy, and handling complex escalations.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Role

We are looking for a field-oriented Large Area Associate (LAA) to join our team. In this role, you will work on the ground to build strong relationships with merchants in strategically identified, high-density areas. Your core mission is to help these merchants grow their businesses through data-backed engagement, campaign participation, and the adoption of high-impact commercial solutions. You will report to the Large Area Manager Lead and work onsite in our Jakarta office.

The Critical Tasks You Will Perform

• Identify high-potential merchants based on cuisine relevance, performance, and offline traffic.
• Act as a dedicated monthly growth consultant for merchants within your assigned zone.
• Build trust through frequent in-person visits and strategic follow-up calls.
• Serve as the primary advisor for merchants upgrading their delivery and digital presence.
• Drive high merchant campaign participation to beat city-level benchmarks.
• Increase the take-up of ads, new products, and exclusive "bet deals" or pilots.
• Operate effectively within a tightly defined, high-density geographic territory.
• Prioritize and hit targeted business growth and campaign metrics.

What Essential Skills You Will Need

• 3+ years in sales, business development, or account management, specifically within food/on-demand delivery, e-commerce, retail, F&B, or logistics.
• Hands-on experience in field sales or territory management, with the willingness to maintain high mobility across Jabodetabek.
• Proven track record of managing partners, driving revenue through partnerships, and balancing multiple sales opportunities.
• Great at listening to partners, solving their unique challenges, and explaining product benefits in a way that truly clicks with them.
• Comfortable diving into Excel data & SQL to find practical solutions and turn insights into clear actions.
• Loves taking ownership of projects and seeing them through to success.
• Comfortable communicating in English.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

Grab's Integrity team is continuously improving our platforms. We process thousands of bookings a day and see hundreds of millions of traffic data per month. Our goal is to deliver mechanisms that provide user protection while minimizing user friction. See more what the team has launched at https://www.grab.com/my/about/trust-and-safety.

Get to know the Role:

As an Android Engineer, you will design and implement features in our Android application. You will work on multiple aspects of Grab's Safety features which revolves around several device hardware and requires an understanding of deep application programming and system performance.

You will be onsite and report to the Engineering Manager where you'll collaborate with a diverse regional team of mobile and backend engineers, data scientists, product managers, and designers to create code behind apps that impact millions of lives in Southeast Asia.

The Day-to-Day Activities:

• You will contribute to projects and work with the Product, Design, Mobile and Backend teams to build consumer and partner facing new products, platforms and features.
• You will participate in technical and product review meetings.
• You will build reusable Android software components for the Grab platform.
• You will monitor the performance of the live apps and improve them on both code and experience level.
• You will review each other's code, share knowledge, tips and tricks, and generally help out - with different teams.
• You will collaborate with QA on continuous integration and delivery (CI/CD) and other automated and manual testing to make sure our app releases are always worthy of five-star ratings.

What Essential Skills You Will Need

1. You have solid foundation in Computer Science fundamentals.
2. You have 2+ years of experience in native Android system and programming paradigms including use of Kotlin and RxJava/Kotlin.
3. You have a working knowledge of several architectural approaches, design, caching and data storage.
4. You have hands-on experience with testing frameworks, specific to unit and UI testing.
5. You take ownership and have a Your Problem Is My Problem' (YPIMP) teamwork attitude.
6. You are familiar with UI/UX design to ensure intuitive functionality and pixel-perfect interfaces.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

The Critical Tasks You Will Perform

• You will brainstorm and create storyboarding pieces that are relevant, thoughtful, and memorable at prompting Grab-Partners to take action.
• You will manage the end-to-end content creation for the team, on multiple social media platforms, aligned with the team's directions.
• You will recommend action plans from the analysis of the publications.
• You will manage all the team's social media platforms including Facebook Groups
• You will plan and schedule copies for publication
• You will increase engagement on the team's multiple social media platforms through subscriptions, likes, followings and viewership.

This is a full-time internship that runs from January 2027 (6 months or longer).

• Matriculated university student pursuing a Bachelor's degree in Marketing, Communication Studies, Journalism, Creative Writing, or Business, with experience in Data Analytics.
• Embody Grab's culture of Heart, Honour, Hunger, and Humility.
• Experience in photography, videography, and media production.
• Familiarity with leading social media platforms and their algorithms.
• Knowledge of engagement metrics and appreciation for novel insights.
• Full-time commitment from January to June 2027 (or beyond)
• Experience in creating and distributing paid advertisements.
• Access to video recording, production, and editing equipment.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer our Interns:

• Comprehensive Medical Insurance: We got you covered with medical insurance plans.
• Leave Entitlement: Enjoy a range of leave options including Annual Leave, Medical Leave, and Hospitalization Leave.
• Flexible Work Arrangements: Benefit from a flexible work schedule that allows you to balance your academic commitments and personal life.
• Community Involvement: Get involved in community service through Love-all-Serve-all (LASA) programs.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

GrabRentals is Grab's in-house vehicle rental business, providing private-hire cars and taxis to driver-partners on daily rental contracts. We are looking for an enthusiastic Marketing and Partnership Intern to join our dynamic team in Singapore.

Get to Know the Role

This internship offers an exciting opportunity to gain hands-on experience in marketing, partnerships, and the dynamic ride-hailing and vehicle rental industry. You will contribute to impactful marketing campaigns, partnership projects, and driver-focused projects. This is a fully onsite role based at Grab@OneNorth, and a full-time internship that runs from January 2027 (6 months).

The Critical Tasks You Will Perform

• You will develop and implement marketing strategies for GrabRentals and GrabCab, creating engaging content across social media and digital channels to grow brand awareness.
• You will conduct market research and data analysis to identify industry trends, map the driver lifecycle, and pinpoint specific areas for service optimization.
• You will support the execution and tracking of co-branded projects and partnerships, providing data-driven insights to evaluate their effectiveness.
• You will collaborate across Product, Operations, and Business teams, and external partners, to ensure seamless project delivery and impactful results.
• You will take an active role in the organisation and execution of marketing and partnership events, ensuring that you achieve logistical requirements and brand goals.

What Essential Skills You Will Need

• You are a current Undergraduate in Marketing, Business, or a related field, with specialisation in digital marketing, social media strategies, and creative conceptualization.
• You have a logical and structured thought process, with the ability to distil complex concepts into simple, relevant messages for diverse partners.
• You display the readiness to take ownership of tasks and adapt your approach as project requirements change.
• You have a collaborative mindset and basic data analysis skills, allowing you to work well with partners and find insights from marketing metrics.
• You understand the Singapore market and local consumer trends; prior experience with the ride-hailing or vehicle rental industry would be advantageous.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer our Interns:

• Comprehensive Medical Insurance: We got you covered with medical insurance plans.
• Leave Entitlement: Enjoy a range of leave options including Annual Leave, Medical Leave, and Hospitalization Leave.
• Flexible Work Arrangements: Benefit from a flexible work schedule that allows you to balance your academic commitments and personal life.
• Community Involvement: Get involved in community service through Love-all-Serve-all (LASA) programs.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Partner Acquisition team supports the driver- and fleet-partner network that enables Grab's mobility services in Singapore. We work with driver-partners, fleet partners, vendors, and internal teams across onboarding, activation, engagement, and operational readiness. Our work supports passenger services across Grab's mobility portfolio, including premium offerings such as Business First Class rides.

Get to Know the Role

As a Partner Acquisition Intern, you will support partner onboarding and daily mobility operations across assigned portfolios, with Business First Class rides as your initial focus. You will work with driver-partners, fleet partners, and internal teams to maintain operational readiness, support time-sensitive activities, and use portfolio data to inform operational decisions. This role is based in Singapore and may require occasional early, late, or weekend support.

You will report to the Manager, Partner Acquisition and coordinate task execution with temporary or business process outsourcing (BPO) staff. This full-time internship runs from January to May 2027.

The Critical Tasks You Will Perform

• You will coordinate driver- and fleet-partner onboarding, activation, and operational readiness across assigned portfolios, engage partners to clarify requirements, resolve routine issues, and document follow-up actions.
• You will pull, validate, clean, reconcile, and analyse portfolio data from approved dashboards, spreadsheets (can perform complex functions) , and internal systems. Then, you will present updates on trends, gaps, causes, risks, and recommended actions.
• You will monitor daily booking allocation and driver readiness for Business First Class rides, coordinating reminders, training, partner communications, and post-incident follow-up.
• You will coordinate shift handovers and provide task-specific guidance to temporary or BPO staff to support execution.
• You will use AI and digital tools to improve data analysis, reporting, documentation, and recurring workflows.

What Essential Skills You Will Need

• You will have demonstrated ability to extract data from dashboards, spreadsheets, or internal data tools.
• You will have working knowledge of Google Sheets or Microsoft Excel, including lookups, pivot tables, filtering, data validation, and basic data reconciliation.
• You will analyse operational data, identify trends and causes, and translate findings into practical recommendations and clear management presentations.
• You are experienced in balancing multiple tasks simultaneously, coordinate follow-ups, and communicate blockers promptly.
• You will be able to engage drivers, fleet partners, and internal stakeholders, resolve routine issues, and document follow-up actions.
• You will have experience using AI tools to support data analysis, reporting, documentation, or workflow improvement.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer our Interns:

• Comprehensive Medical Insurance: We got you covered with medical insurance plans.
• Leave Entitlement: Enjoy a range of leave options including Annual Leave, Medical Leave, and Hospitalization Leave.
• Flexible Work Arrangements: Benefit from a flexible work schedule that allows you to balance your academic commitments and personal life.
• Community Involvement: Get involved in community service through Love-all-Serve-all (LASA) programs.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

Grabber Technology Solutions (GTS) aims to be a technology leader that provides predictive and seamless experiences to all Grab employees (Grabbers). We are a diverse team of technology practitioners committed to delivering positive, personalised, and reliable IT experiences that help Grabbers do their best work.

Get to Know the Role

The EUC Specialist is a Grade 3 specialist role responsible for managing defined end-user computing (EUC) operational outcomes and improving workplace technology experiences for Grabbers. You are expected to independently manage scoped operational workstreams, identify recurring user pain points, and lead service improvements through data, documentation, automation, and close collaboration with internal teams and managed service partners.

You will report to Manager II, Country IT (MY) and Manager II, Country IT (MY) will base it onsite in our Petaling Jaya office.

The Critical Tasks You Will Perform

• Own day-to-day EUC operational outcomes for the assigned site or country scope, ensuring reliable support, service quality, and smooth end-user experience.
• Partner with managed service vendors to review escalations, track service performance, and ensure timely preventive and corrective actions are carried out.
• Develop, maintain, and continuously improve SOPs, user guides, operational records, and knowledge-base materials to improve service consistency and scalability.
• Work with other GTS teams and business stakeholders to resolve cross-functional issues and represent end-user operational needs in service or product discussions.
• Support governance, audit, and compliance activities by ensuring controls, operational practices, and asset data are accurate, traceable, and up to date.
• Use modern tools, automation, reporting, and AI-enabled assistants responsibly to improve troubleshooting, documentation quality, reporting efficiency, and operational productivity.
• Lead small to medium operational improvement plans, including asset lifecycle accuracy, onboarding and offboarding readiness, endpoint compliance, self-service enablement, and process standardisation.

What Essential Skills You Will Need

• At least 3 years of experience in IT operations, end-user computing, workplace technology, service desk, or a related technology function.
• Demonstrated ability to independently own and deliver scoped operational workstreams, tasks, or projects with minimal supervision.
• Strong analytical and problem-solving skills, with the ability to translate operational data and user feedback into practical improvements.
• Strong written and verbal communication skills, with the ability to work effectively across vendors, technical teams, and business stakeholders.
• Experience with IT service management, asset management, endpoint or workplace tooling, or cloud productivity environments.
• Ability to work effectively in a fast-paced environment while maintaining service quality, accuracy, and follow-through.
• Exhibit digital and AI proficiency by leveraging automation, data analytics, or AI-driven resources to enhance output quality and operational speed, all while maintaining strict standards for security, data privacy, and precision.

Good to have:

• Good knowledge of cloud applications and modern workplace technologies such as Google Workspace, Jamf and Omnissa Workspace ONE.
• Experience in handling IT operational improvement projects or regional coordination work.
• Experience creating clear SOPs, user guides, process documentation, or self-service support content.
• Exposure to workflow automation, scripting, dashboarding, or AI-assisted support practices would be an addition.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

Grab's Security Engineering team builds the tools, processes, and guardrails that help engineers move quickly and securely. We work with teams across infrastructure, backend, frontend, and mobile engineering to strengthen the software development lifecycle—from secure delivery pipelines to threat detection and reusable security capabilities. Our work supports hundreds of engineers building services used by millions of people.

Get to Know the Role

You will set the technical direction for Security Engineering and lead an organisation of approximately 15–20 engineers, including engineering managers and senior individual contributors. You will shape how security is built into everyday development, making secure choices easier through effective defaults and automation.

This is an onsite role based in Singapore, reporting to Head of Engineering. You will have the opportunity to develop security leaders and influence engineering practices across Grab.

If you want to make secure development easier at scale, we encourage you to apply.

The Critical Tasks You Will Perform

• You will define and deliver a security engineering roadmap across infrastructure, backend, frontend, and mobile systems.
• You will embed automated security checks and secure defaults into development and CI/CD workflows, reducing reliance on manual decisions.
• You will improve the tools and observability engineers use to detect, investigate, and respond to security threats.
• You will use generative AI and agentic development tools to help teams detect and fix security issues more efficiently, with appropriate safeguards.
• You will lead and develop engineering managers and senior individual contributors, building a strong technical organisation of approximately 15–20 engineers.
• You will modernise security practices in existing systems through reusable capabilities, clear standards, and adoption across engineering teams without slowing delivery.

What Essential Skills You Will Need

• You have at least 10 years of software or security engineering experience, including significant leadership in security engineering, platform engineering, or developer infrastructure.
• You have led multiple engineering teams, including managers and senior individual contributors, within a large engineering organisation.
• You have deep hands-on experience in at least one of these areas: backend platforms (such as Go, Kubernetes, or microservices), AWS cloud infrastructure, or security engineering (such as static and dynamic application security testing or penetration testing).
• You have designed or improved secure CI/CD workflows and automated security controls across the software development lifecycle.
• You have modernised complex existing systems while maintaining delivery and operational reliability.
• You have guided technical designs and driven adoption of standards or platform defaults across teams—not only built tools.
• You have experience engaging with AI tools and emerging technologies to enhance productivity, improve workflows, and contribute new ideas.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Fulfilment Tech Family builds the systems that power Grab's marketplaces across Southeast Asia. We design real-time, distributed systems and Machine Learning (ML) solutions that process hundreds of millions of requests each day. Our work drives supply allocation, pricing, and order matching for millions of users and driver-partners.Our mission is three-fold:

• Deliver products that work for our driver-partners
• Meet consumer demand, regardless of conditions
• Build marketplaces that balance experience and cost for everyone involved

We are looking for a Senior Principal Machine Learning Engineer to lead our shift toward automated marketplace optimization. You'll advance how we use data and ML to automate pricing, dispatch, and supply management decisions.

Get to Know the Role

This is a Senior Principal individual contributor role where you'll build the foundation for autonomous, learning-driven marketplace systems. You'll work at the intersection of reinforcement learning, large language models, and production systems that operate at scale.

Your work centres on two areas:

• Reinforcement Learning (RL) Systems: You'll develop systems that jointly optimize pricing, dispatching, and supply repositioning. You'll build decision agents that handle multiple objectives and adapt when real-world conditions change.
• LLM-Based Behavioural Intelligence: You'll architect systems using fine-tuned language models to predict, explain, and simulate user decision-making at scale. These models will power the next generation of marketplace automation.

You'll serve as the technical lead for a small team, guiding both research direction and production implementation. You'll report to the Head of Data Science and work from Grab's One-North Singapore office.

The Critical Tasks You will Perform

You'll:

• Design and implement end-to-end RL systems that combine model-based RL, offline RL, simulation, and online learning into a unified training pipeline. This includes creating state representations and reward structures that balance short-term results with long-term outcomes.
• Build latent world models and marketplace state representations that capture supply-demand interactions, location-based patterns, and behavioural signals from users and drivers.
• Develop systems that optimize across multiple marketplace levers simultaneously—pricing, dispatching, and supply repositioning—to expand the set of achievable outcomes for the business.
• Create policy evaluation frameworks and establish monitoring systems that allow safe deployment of new decision-making policies in production.
• Fine-tune open-source large language models on domain-specific data to build capabilities for prediction, reasoning, and simulation within marketplace applications.
• Design and implement training strategies for language models, including supervised fine-tuning, preference-based alignment, and iterative improvement methods.
• Work with data engineers and backend engineers to integrate RL and LLM systems into real-time production environments serving millions of users.

What Essential Skills You Will Need

• You have PhD in Computer Science, Operations Research, Applied Mathematics, or related field with at least 10 years of experience — to lead complex technical initiatives spanning research and production systems.
• You are proficient in RL fundamentals — including Markov Decision Processes, stochastic control, and reward design trade-offs. You'll apply these to build closed-loop systems that make sequential decisions in the marketplace.
• You have experience building production ML/ RL systems with online learning or simulation-based optimization — to deploy models that learn and adapt in real-time environments.
• You have knowledge in world models and sequential modelling — including latent dynamic models (RNNs, transformers, state-space models) and representation learning for complex systems. You'll use these to model marketplace dynamics accurately.
• You have hands-on experience fine-tuning large language models in production — including supervised fine-tuning and at least one preference-based alignment method (RLHF, DPO, or GRPO). You'll apply parameter-efficient methods (LoRA, QLoRA, or PEFT) and understand their trade-offs in accuracy, memory, and cost.
• You can design evaluation frameworks for generative models — including metrics for factual accuracy and reasoning quality. You'll use these to validate model outputs before deployment.
• You have experience with distributed training frameworks — such as DeepSpeed, FSDP, or Megatron-LM. You'll use these to train large models efficiently across multiple GPUs or nodes.
• You are proficient in Python and ML frameworks (PyTorch or TensorFlow) — to implement models and integrate with production codebases.
• You have experience with scalable computing platforms — such as Spark or Ray. You'll use these to process large datasets and distribute training workloads.
• You can translate ambiguous business problems into concrete modelling tasks — to identify what can be solved with ML/RL and define the scope, data requirements, and success criteria.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Fulfilment Tech Family builds the systems that power Grab's marketplaces across Southeast Asia. We design real-time, distributed systems and Machine Learning (ML) solutions that process hundreds of millions of requests each day. Our work drives supply allocation, pricing, and order matching for millions of users and driver-partners.Our mission is three-fold:

• Deliver products that work for our driver-partners
• Meet consumer demand, regardless of conditions
• Build marketplaces that balance experience and cost for everyone involved

We are looking for a Senior Principal Data Scientist to lead our shift toward automated marketplace optimization. You'll advance how we use data and ML to automate pricing, dispatch, and supply management decisions.

Get to Know the Role

This is a Senior Principal individual contributor role where you'll build the foundation for autonomous, learning-driven marketplace systems. You'll work at the intersection of reinforcement learning, large language models, and production systems that operate at scale.

Your work centres on two areas:

• Reinforcement Learning (RL) Systems: You'll develop systems that jointly optimize pricing, dispatching, and supply repositioning. You'll build decision agents that handle multiple objectives and adapt when real-world conditions change.
• LLM-Based Behavioural Intelligence: You'll architect systems using fine-tuned language models to predict, explain, and simulate user decision-making at scale. These models will power the next generation of marketplace automation.

You'll serve as the technical lead for a small team, guiding both research direction and production implementation. You'll report to the Head of Data Science and work from Grab's One-North Singapore office.

The Critical Tasks You will Perform

You'll:

• Design and implement end-to-end RL systems that combine model-based RL, offline RL, simulation, and online learning into a unified training pipeline. This includes creating state representations and reward structures that balance short-term results with long-term outcomes.
• Build latent world models and marketplace state representations that capture supply-demand interactions, location-based patterns, and behavioural signals from users and drivers.
• Develop systems that optimize across multiple marketplace levers simultaneously—pricing, dispatching, and supply repositioning—to expand the set of achievable outcomes for the business.
• Create policy evaluation frameworks and establish monitoring systems that allow safe deployment of new decision-making policies in production.
• Fine-tune open-source large language models on domain-specific data to build capabilities for prediction, reasoning, and simulation within marketplace applications.
• Design and implement training strategies for language models, including supervised fine-tuning, preference-based alignment, and iterative improvement methods.
• Work with data engineers and backend engineers to integrate RL and LLM systems into real-time production environments serving millions of users.

What Essential Skills You Will Need

• You have PhD in Computer Science, Operations Research, Applied Mathematics, or related field with at least 10 years of experience — to lead complex technical initiatives spanning research and production systems.
• You are proficient in RL fundamentals — including Markov Decision Processes, stochastic control, and reward design trade-offs. You'll apply these to build closed-loop systems that make sequential decisions in the marketplace.
• You have experience building production ML/ RL systems with online learning or simulation-based optimization — to deploy models that learn and adapt in real-time environments.
• You have knowledge in world models and sequential modelling — including latent dynamic models (RNNs, transformers, state-space models) and representation learning for complex systems. You'll use these to model marketplace dynamics accurately.
• You have hands-on experience fine-tuning large language models in production — including supervised fine-tuning and at least one preference-based alignment method (RLHF, DPO, or GRPO). You'll apply parameter-efficient methods (LoRA, QLoRA, or PEFT) and understand their trade-offs in accuracy, memory, and cost.
• You can design evaluation frameworks for generative models — including metrics for factual accuracy and reasoning quality. You'll use these to validate model outputs before deployment.
• You have experience with distributed training frameworks — such as DeepSpeed, FSDP, or Megatron-LM. You'll use these to train large models efficiently across multiple GPUs or nodes.
• You are proficient in Python and ML frameworks (PyTorch or TensorFlow) — to implement models and integrate with production codebases.
• You have experience with scalable computing platforms — such as Spark or Ray. You'll use these to process large datasets and distribute training workloads.
• You can translate ambiguous business problems into concrete modelling tasks — to identify what can be solved with ML/RL and define the scope, data requirements, and success criteria.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know Our Team

The Fulfilment Engineering team builds the technology that connects demand with supply across Grab’s services. We solve complex marketplace problems spanning allocation, driver experience, reliability and operational efficiency, supporting millions of transactions across Southeast Asia.

We work closely with Product, Data Science, Analytics, Operations and other engineering teams to develop scalable systems that improve the experience of our driver-partners and consumers.
 

Get to Know the Role

You will lead a team of software engineers responsible for building and operating critical fulfilment capabilities. You will create the conditions for the team to deliver reliable outcomes, grow strong technical leaders and translate product and business priorities into an effective engineering roadmap.

As an engineering manager, you will remain technically fluent while empowering senior individual contributors to lead architecture and detailed technical decisions.

You will report to the Senior Software Engineering Manager.

At Grab, we have 5-day in office arrangement.

The Critical Tasks You Will Perform

• Lead, coach and develop a team of software engineers, setting clear expectations and individual growth plans.
• Partner with Product, Data Science, Analytics and Operations to define priorities, roadmaps and measurable outcomes.
• Own planning and delivery of the team’s engineering roadmap, proactively managing dependencies and risks.
• Work with senior engineers to establish sound technical direction and make appropriate architecture and engineering trade-offs.
• Improve the reliability, scalability, security, observability and cost efficiency of the systems owned by the team.
• Establish effective engineering practices covering design reviews, testing, deployment, incident response and continuous improvement.
• Create an inclusive environment where team members have clarity, psychological safety and meaningful ownership.
• Attract, assess and retain strong engineering talent while contributing to hiring and talent development across Grab.
• Communicate progress, risks and decisions clearly to technical and non-technical stakeholders.

What Essential Skills You Will Need

• At least eight years of software engineering experience, including designing and operating production systems at scale.
• At least two years of experience managing and developing software engineers.
• Hands-on experience building or integrating LLM and generative AI solutions, including model evaluation, prompt design, retrieval-augmented generation and production monitoring.
• Understanding of AI system risks, including hallucinations, data privacy, security, reliability, latency and cost.
• Strong foundation in backend engineering, distributed systems, APIs, databases and cloud infrastructure.
• Demonstrated ability to deliver complex initiatives involving multiple teams and stakeholders.
• Experience coaching engineers, managing performance and supporting career development.
• Sound judgement in balancing product delivery, engineering quality, reliability and long-term maintainability.
• Strong written and verbal communication skills, including explaining technical and AI trade-offs clearly.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know Our Team

The Fulfilment Engineering team builds the technology that connects demand with supply across Grab’s services. We solve complex marketplace problems spanning allocation, driver experience, reliability and operational efficiency, supporting millions of transactions across Southeast Asia.

We work closely with Product, Data Science, Analytics, Operations and other engineering teams to develop scalable systems that improve the experience of our driver-partners and consumers.
 

Get to Know the Role

You will lead a team of software engineers responsible for building and operating critical fulfilment capabilities. You will create the conditions for the team to deliver reliable outcomes, grow strong technical leaders and translate product and business priorities into an effective engineering roadmap.

As an engineering manager, you will remain technically fluent while empowering senior individual contributors to lead architecture and detailed technical decisions.

You will report to the Senior Software Engineering Manager.

At Grab, we have 5-day in office arrangement.

The Critical Tasks You Will Perform

• Lead, coach and develop a team of software engineers, setting clear expectations and individual growth plans.
• Partner with Product, Data Science, Analytics and Operations to define priorities, roadmaps and measurable outcomes.
• Own planning and delivery of the team’s engineering roadmap, proactively managing dependencies and risks.
• Work with senior engineers to establish sound technical direction and make appropriate architecture and engineering trade-offs.
• Improve the reliability, scalability, security, observability and cost efficiency of the systems owned by the team.
• Establish effective engineering practices covering design reviews, testing, deployment, incident response and continuous improvement.
• Create an inclusive environment where team members have clarity, psychological safety and meaningful ownership.
• Attract, assess and retain strong engineering talent while contributing to hiring and talent development across Grab.
• Communicate progress, risks and decisions clearly to technical and non-technical stakeholders.

What Essential Skills You Will Need

• At least eight years of software engineering experience, including designing and operating production systems at scale.
• At least two years of experience managing and developing software engineers.
• Hands-on experience building or integrating LLM and generative AI solutions, including model evaluation, prompt design, retrieval-augmented generation and production monitoring.
• Understanding of AI system risks, including hallucinations, data privacy, security, reliability, latency and cost.
• Strong foundation in backend engineering, distributed systems, APIs, databases and cloud infrastructure.
• Demonstrated ability to deliver complex initiatives involving multiple teams and stakeholders.
• Experience coaching engineers, managing performance and supporting career development.
• Sound judgement in balancing product delivery, engineering quality, reliability and long-term maintainability.
• Strong written and verbal communication skills, including explaining technical and AI trade-offs clearly.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Corporate Real Estate and Security Team (CREST) supports Grab's workplace facilities, security, safety, and health. The team works with internal stakeholders to maintain safe and healthy workplaces, prepare for emergencies, and support the wellbeing of Grabbers.

Get to Know the Role

As a Health, Safety & Wellbeing Intern, you will support the documentation and daily coordination of workplace safety and health activities. Working with the OHS team and other company partners, you will help track inspections and follow-ups, support risk assessments and emergency preparedness, and coordinate wellbeing activities.

This onsite internship is at Grab One North, Singapore, from January to May/June 2027. The role includes workplace walk-throughs and support for drills and events.

You will report to Singapore Country OHS & Security Manager.

The Critical Tasks You Will Perform

Your responsibilities fall into three main areas: Compliance & Audits, Proactive Safety, and Programme Management.

• Maintain OHS Compliance & Readiness:
  • You will support routine workplace safety inspections, record findings, and track follow-up actions for fire, first-aid, and other safety equipment.
• Manage Risk & Emergency Preparedness:
  • You will help update risk assessments, Safe Work Procedures, and emergency response plans with guidance from the OHS team.
  • You will coordinate emergency drills and support the documentation and follow-up of incident and near-miss investigations.
  • You will help incorporate safety considerations into workplace projects, including renovations and space planning.
• Promote Wellness & Data Reporting:
  • You will plan and coordinate health and wellbeing activities, such as health talks and ergonomic workshops.
  • You will maintain OHS records and trackers, compile monthly data, and prepare reports on incidents and compliance.
• You will use approved AI tools to support research, documentation, data analysis, or event planning, and check outputs for accuracy before use.

What Essential Skills You Will Need

• You are pursuing a diploma or undergraduate degree. It will be in one of the following fields: Workplace Safety and Health or Occupational Health and Safety. Alternatively, it could be in Environmental Science, Health, Engineering, Facilities Management, the Built Environment, or Public Health, or a related field.
• You will have knowledge of workplace hazards, risk assessment, and safe work practices, and be able to apply it under guidance.
• You will maintain accurate records and trackers, prepare meeting notes and reports, and use Excel or similar tools to organise data.
• You will coordinate follow-ups with different teams and document safety findings and actions.
• You will support onsite walk-throughs, event safety preparations, and emergency drills.
• You have experience engaging with AI tools and latest technologies to enhance productivity, improve workflows, and contribute new ideas, such as in research, documentation, or data analysis.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer our Interns:

• Comprehensive Medical Insurance: We got you covered with medical insurance plans.
• Leave Entitlement: Enjoy a range of leave options including Annual Leave, Medical Leave, and Hospitalization Leave.
• Flexible Work Arrangements: Benefit from a flexible work schedule that allows you to balance your academic commitments and personal life.
• Community Involvement: Get involved in community service through Love-all-Serve-all (LASA) programs.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

Grabber Technology Solutions (GTS) aims to be a technology leader that provides predictive and seamless experiences to all Grab employees (Grabbers). We are a diverse team of technology practitioners committed to delivering positive, personalized, and reliable IT experiences that help Grabbers do their best work.

Get to Know the Role

The IT Executive / EUC Specialist is responsible for managing defined end-user computing (EUC) operational outcomes and improving workplace technology experiences for Grabbers. This role is expected to independently manage scoped operational workstreams, identify recurring user pain points, and drive service improvements through data, documentation, automation, and close collaboration with internal teams and managed service partners.

This role is a 24 months contract.

The Critical Tasks You Will Perform

• You will manage daily EUC operational outcomes for the assigned site or country scope, ensuring reliable support quality, and smooth end-user experience.
• You will partner with managed service vendors to review escalations, track service performance, and ensure timely preventive and corrective actions are carried out.
• You will develop SOPs, user guides, operational records, and knowledge-base materials to improve service consistency and scalability.
• You will work with other GTS teams and partners to resolve issues and represent end-user operational needs in service or product discussions.
• You will support governance, audit, and compliance activities by ensuring controls, operational practices, and asset data are accurate, traceable, and up to date.
• You will use modern tools, automation, reporting, and AI-enabled assistants responsibly to improve troubleshooting, documentation quality, reporting efficiency, and operational productivity.
• You will lead small to medium operational improvement projects, including asset lifecycle accuracy, onboarding and offboarding readiness, endpoint compliance, self-service enablement, and process standardisation.

What Essential Skills You Will Need

• At least 3 years of experience in IT operations, end-user computing, workplace technology, service desk, or a related technology function.
• You can own and deliver scoped operational workstreams, tasks, or projects with minimal supervision.
• You demonstrated analytical and problem-solving skills, with the ability to translate operational data and user feedback into practical improvements.
• Experience with IT service management, asset management, endpoint or workplace tooling, or cloud productivity environments.
• You are able to work effectively in a fast-paced environment while maintaining service quality and accuracy
• Exhibit digital and AI proficiency by leveraging automation, data analytics, or AI-driven resources to enhance output quality and operational speed, all while maintaining strict standards for security, data privacy, and precision.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

The Driver Operations team plays a pivotal role in Grab's ecosystem, ensuring the seamless integration and management of driver-partners across transport (TNVS, Taxi, Moto) and deliveries (GrabFood, GrabMart, GrabExpress). This team focuses on two primary pillars:

• Driver Acquisition and Maintenance – Ensuring a steady supply of high-quality driver-partners through targeted recruitment strategies.
• Driver Engagement – Fostering strong relationships with driver-partners to enhance retention, satisfaction, and compliance.

As part of this team, you will oversee both acquisition and engagement efforts in North Mindanao, including supporting to oversee our Grab Driver Center (GDC).

Get To Know The Role

As Assistant Manager, Driver Operations, you will be responsible for driving the growth, engagement, and operational excellence of Grab's driver-partner community in North Mindanao. Your role will be instrumental in ensuring a strong relationship between Grab and its driver-partners, improving retention, and optimizing performance.

The Critical Tasks You will Perform

Driver Acquisition & Onboarding

• Develop and execute localized recruitment strategies to ensure a steady pipeline of driver-partners for transport and delivery services.
• Oversee end-to-end onboarding processes, including document verification, training, and platform activation.
• Identify new acquisition channels and collaborate with central and other regional teams to optimize outreach efforts and learn best practices.
• Work closely with GDC staff to streamline processes and improve efficiency.

Driver Engagement & Retention

• Build and maintain strong relationships with driver-partners through community engagement initiatives.
• Act as the primary voice and advocate for driver-partners, ensuring their concerns and feedback are addressed effectively.
• Develop driver incentive programs and engagement campaigns to enhance retention and platform loyalty.
• Conduct regular field visits to interact with driver-partners and address operational challenges on the ground.

Operational Excellence & Driver Center Support

• Oversee day-to-day operations of driver centers, ensuring smooth processes for driver inquiries, onboarding, and issue resolution.
• Monitor key performance metrics, including acquisition targets, engagement levels, and operational KPIs.
• Work cross-functionally with internal teams (Product, Compliance, Safety, and Public Affairs) to ensure driver operations align with business objectives.
• Identify inefficiencies in driver support services and implement process improvements to enhance overall service quality.

Compliance & Risk Management

• Ensure all driver-partner activities comply with Grab's policies and local regulatory requirements.
• Monitor and mitigate risks related to fraudulent activities, ensuring adherence to platform standards.
• Collaborate with Public Affairs and Legal teams to address industry regulations affecting driver operations.

What Essential Skills You will Need

• Bachelor's degree in Business, Operations, Management, or a related field. A Master's degree is a plus.
• 5+ years of experience in Operations, Driver Management, Logistics, or a related field, preferably in a leadership role.
• Strong background in acquisition, onboarding, and driver community engagement.
• Excellent stakeholder management and leadership skills.
• Data-driven mindset with the ability to analyze trends, forecast challenges, and implement solutions.
• Proficiency in Microsoft Office and Google Workplace tools.
• Fluency in Tagalog and other local dialects is a plus.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

Our team oversees, shapes and grows the business in Grab. We contribute towards Grab's vision of being Southeast Asia's super app by providing everyday services that matter most to consumers in Thailand. We develop and execute business strategies that help us achieve our vision in serving our community. We believe in creating mutually beneficial collaborations with corporate partners to enhance their business offering and impact the lives of customers.

Get to Know the Role

You will be acting as a consultant to the merchant accounts retailers and grocery sectors, advising and supporting their business and growth on Grab platforms. At the same time, ensuring sustainable business impact for both the accounts and Grab.

This role is a 24 months contract.

The Critical Tasks You Will Perform

• Plan out priority partners to pursue, in line with the overall GrabMart strategy
• Strategies on partnership model and content, with help of internal data in driving revenue for partners and Grab
• Engage prioritized partners for business strategy and execution on Grab platform
• Work closely with internal product team and marketing operations team to execute campaigns

What Essential Skills You Will Need

• Bachelor's Degree or higher in any field (preferably in business, management or marketing)
• Minimum 2-3 years of experience in dealing with major brands/retailers is a must. Of great importance is experienced in structuring collaboration terms, securing deals, and collaboration campaign
• Retail industry background
• Communication : Thai and both written and spoken English
• Requires Microsoft Office skills (MS. Excel, MS. Word and MS. PowerPoint)
• A independent person with excellent team-working skills
• Build good relationships with partners and match partners' needs and organization resources to grow the GrabMart business
• Fuse business, strategy, finance, and legal concepts to lead complex, multi-faceted deals

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

Grab Rental Palembang is an integral part of the Grab ecosystem. It manages our rental fleets across Palembang. These fleets range from internal combustion engine (ICE) vehicles to eco-friendly Electric Vehicles (EVs) and include both 2-wheel (2W) and 4-wheel (4W) options.

We are dedicated to empowering our Driver-Partners. We provide them with equal access to safe, reliable, and high-quality vehicles. Additionally, we create exceptional travel experiences for everyone, from local residents to global visitors across Palembang.

Get to Know the Role

The Productivity and Engagement Associate will manage driver productivity, retention, payment collection, and fleet risk management in Palembang.

You will be critical to improve driver activity and reduce driver churn and overdue payments. It also protects rental assets through geofence and security monitoring, minimizes financial losses from arrears, repossession, and litigation, and ensures execution of productivity and recovery programmes.

The Critical Tasks You Will Perform

• Develop strategy and monitor churn, overdue, and productivity targets, monitor Goals, identify underperforming drivers, maintain dashboard and SOPs.
• Organize driver engagement to implement coaching, quality improvement, and retention programms.
• Manage financial governance for payment collection and escalate overdue payment
• Manage asset security and recovery for geofence, monitor units outside designated areas, follow up on violation, and coordinate repossession or recovery.

What Essential Skills You Will Need

• Minimum Bachelor's degree from any major
• At least 3 years of experience in the similar role
• Experience in driver engagement and retention
• Expertise in managing account receivables, structuring sustainable payment plans, and accomplishing collection workflows to minimize default rates.
• Proficient in tracking KPIs using tools like MS.Excel, Power BI, or internal dashboards to drive data-informed operational decisions.
• Experience in diagnosing performance drops or spikes in arrears to resolve systemic operational issues.
• Experience designing driver programs that balance productivity goals with sustainable partner support.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Grab Financial Group Lending team builds and grows lending businesses that help consumers, drivers, and merchants access relevant financial solutions across the Grab ecosystem.

We are continuously looking to expand the portfolio across high growth levers including: Buy Now, Pay Later (BNPL), electric vehicle lending, merchant lending, and digital goods. We work closely with Product, Risk, Finance, Marketing, Operations, Fleet, and Commercial teams to build sustainable businesses and deliver meaningful value to our customers and partners.

Get to Know the Role

As Assistant Manager, Lending Commercial, you will support the strategic planning and commercial growth of multiple lending business lines in the Philippines.

You will translate business opportunities into practical growth plans, identify new use cases, develop customer value propositions, and coordinate cross-functional execution. Your work will cover both lending disbursals and the broader customer activity that strengthens the lending funnel, including monthly transacting users and product engagement.

This role is suited to someone who can move between strategic planning, business analysis, stakeholder management, and hands-on execution in a fast-changing financial services environment.

The Critical Tasks You Will Perform

Growth Strategy and Performance Management

• Develop strategic plans to grow key business metrics across core commercial pillars and new product offerings.
• Identify growth opportunities across customer segments, use cases, distribution channels, partnerships, pricing, and customer value propositions.
• Translate business goals into measurable initiatives, operating plans, business cases, and execution roadmaps.
• Monitor business performance, identify key drivers and gaps, and recommend corrective actions.
• Prepare performance reviews, management updates, strategic recommendations, and decision materials.
• Balance growth ambitions with customer experience, credit risk, operational feasibility, and sustainable economics.

Consumer Growth Initiatives

• Support the launch and growth of consumer financing solutions across digital payments and ecosystem use cases.
• Work with Commercial, Marketing Communications, Product, Finance, Risk, and Operations teams to increase awareness, adoption, usability, and repeat usage.
• Identify opportunities to expand consumer product use cases and improve the overall customer value proposition.
• Track customer adoption, usage, conversion, repeat activity, and portfolio performance to guide growth decisions.
• Support the development of launch plans, customer propositions, campaigns, and post-launch improvement initiatives.

Partner and Asset Financing

• Support the development and growth of commercial financing solutions for drivers, vehicle owners, and fleet operators.
• Partner with Fleet management team, Commercial, Risk, Operations, Product, and external stakeholders to develop scalable operating models.
• Help design new lending fulfilment and operational processes, including processes that may initially require semi-manual execution.
• Assess customer and partner needs across vehicle acquisition, fleet operations, collections, and related services.
• Support the rollout of new commercial financing programmes by ensuring operational readiness, clear ownership, and effective performance monitoring.
• Identify opportunities to improve disbursals, customer experience, turnaround times, and operational scalability.

Commercial and Business Financing

• Develop initiatives to improve financing adoption across various merchant and business partner segments.
• Work with Key Account Managers and other Commercial teams to identify and convert suitable business financing opportunities.
• Develop new approaches to address low take-up, including improved positioning, distribution, targeting, and customer education.
• Collaborate continuously with Risk on expansion initiatives, eligibility improvements, and new lending opportunities.
• Track merchant acquisition, application conversion, approval, disbursal, and repeat usage to identify areas for improvement.

Digital Services and Ecosystem Growth

• Support the growth of digital ecosystem products and transactional services to expand customer engagement.
• Build go-to-market and customer growth plans for new and existing digital service offerings.
• Grow monthly transacting users and strengthen engagement across the digital products portfolio.
• Work with Product, Marketing, Commercial, Operations, and Finance teams to launch new features and improve customer adoption.
• Identify opportunities for digital product usage to expand the sales funnel by generating relevant customer activity and behavioural insights.
• Establish performance tracking for customer acquisition, activation, repeat usage, and transaction growth.

Cross-Functional Execution and Business Operations

• Coordinate multiple workstreams across Product, Risk, Finance, Marketing, Operations, Fleet, Commercial, and Technology teams.
• Establish clear milestones, ownership, dependencies, and success metrics for strategic initiatives.
• Conduct structured analysis to diagnose business performance, customer behaviour, operational issues, and execution gaps.
• Identify opportunities to simplify processes, reduce manual work, and improve turnaround time and scalability.
• Build strong working relationships with internal stakeholders and external partners.
• Manage ambiguity effectively and drive initiatives from planning through implementation and performance review.

What Essential Skills You Will Need

• Bachelor's degree in Business, Finance, Economics, Marketing, Operations, Engineering, or a related discipline.
• At least 5 years of experience in strategy, commercial management, business operations, product growth, financial services, fintech, consumer technology, or a related field.
• Experience developing and executing growth strategies, business plans, or commercial initiatives.
• Strong analytical and problem-solving skills, with the ability to translate data into clear business recommendations.
• Demonstrated experience managing cross-functional projects involving multiple stakeholder teams.
• Strong communication, presentation, and stakeholder management skills.
• Commercially minded, with the ability to evaluate customer value, business impact, operational requirements, and risk considerations.
• Ability to work independently in a fast-paced environment with ambiguity and changing priorities.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The People Operations (Pops) team attracts extraordinary talent that makes up the Grab family. In our tight-knit Talent Acquisition team, you will help shape a future and play an important role in Grab's growth.

Get to Know the Role

You will manage the hiring process and engage with a global talent workforce. You will report to the Talent Acquisition Business Partner onsite at Grab's Singapore One North office.

This is a full-time internship from January to June 2027, and you will be fully on-site.

The Critical Tasks You Will Perform

• You will gain experience in the full recruitment cycle, from sourcing to offer management.
• You will assess candidates through structured screening and refine criteria in hiring debriefs.
• You will use recruitment platforms and AI tools to enhance candidate engagement.
• You will contribute to projects optimising recruitment workflows.

What Essential Skills You Will Need

• Undergraduate degree in HR, Psychology, Business, Arts & Social Science, or related fields.
• Experience in team collaboration and contributing to group goals.
• Identify tasks and opportunities for contribution without waiting for assignments, manage process flows and tasks to meet timelines.
• An eye for accuracy to details, show ease in speaking with candidates and building relationships.
• Familiarity with AI tools and platforms.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer our Interns:

• Comprehensive Medical Insurance: We got you covered with medical insurance plans.
• Leave Entitlement: Enjoy a range of leave options including Annual Leave, Medical Leave, and Hospitalization Leave.
• Flexible Work Arrangements: Benefit from a flexible work schedule that allows you to balance your academic commitments and personal life.
• Community Involvement: Get involved in community service through Love-all-Serve-all (LASA) programs.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Partner Engagement Business Partner team connects Indonesia's central operations priorities with city teams and driver-partners. We provide engagement guidance, coordinate program launches, manage issue escalation, and use field feedback to improve our program continuously. You will work closely with regional and central teams to ensure alignment and execution excellence.

Get to Know the Role

Reporting to the Manager, Partner Engagement, you will transform engagement priorities into clear, actionable plans across your assigned territories. You will guide city teams on engagement best practices, monitor community-engagement quality and effectiveness, and translate driver feedback into practical improvements that enhance our partnership ecosystem. You will be based onsite in our Jakarta Office.

The Critical Tasks You Will Perform

• Drive planning and governance: Track engagement plans, identify owners and deadlines, monitor risks and decisions, and follow up consistently until actions are completed as agreed.
• Improve community engagement: Guide city teams on Kopdar planning and execution; review attendance, feedback, follow-up activities, and quality metrics—focusing on meaningful engagement outcomes, not just activity counts.
• Support program launches: Prepare comprehensive briefings, FAQs, and readiness checklists for new programs or changes affecting drivers; relay city team feedback to program owners to ensure successful implementation.
• Turn feedback into action: Summarize territory insights and unresolved issues for internal and regional leaders; coordinate escalation processes where needed to drive resolution and continuous improvement.
• Improve team processes: Maintain current engagement guides, stakeholder maps, and tracking systems; streamline recurring reporting to enhance team efficiency and effectiveness.

What Essential Skills You Will Need

• Bachelor's degree from any major
• Minimum 3-5 years of experience in coordinating operations, partner/ community programs
• Proficiency in data analysis tools such as Ms. Excel and comfortable with spreadsheets (can maintain complex spreadsheets) and presentation tools.
• Experience with KPI tracking and reporting
• Experience in facilitating briefings and write concise updates.
• Working proficiency in Bahasa Indonesia and English
• Willingness to visit cities when the work requires it.
• Preferably has experience with driver-partner engagement, community programs or CRM/issue-tracking workflows

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

Grab For Business is Grab's enterprise platform, helping companies across the region gain greater visibility and control over spending on employee rides, mobility, and meals.

The Grab For Business regional marketing team drives demand for Grab For Business across Southeast Asia. We collaborate with Commercial, Product, Performance Marketing, PR, and country teams, and we measure ourselves on marketing-sourced revenue pipeline and GMV growth.

Get to Know the Role

You will help build and run the regional marketing programmes that generate demand for Grab For Business across Southeast Asia.

You will build demand among small to medium size businesses, across the full funnel from awareness and acquisition through to conversion and activation. Your success will be measured by brand awareness, marketing-attributed pipeline, and conversion in the programmes you run.

This is a role for someone who wants regional scope and real ownership of execution, with a clear path towards owning strategy. You will report to the Regional Marketing Lead for Grab For Business, and work onsite at our Kuala Lumpur office.

If you like getting campaigns live across six markets and connecting to what actually moves a business customer, we encourage you to apply.

The Critical Tasks You Will Perform

• Run regional campaigns: You will execute integrated demand generation campaigns across digital and offline channels — briefing creative, building assets, coordinating launch, and tracking delivery against targets.
• Explore new growth routes: You will test new ways to reach business customers beyond our existing channels (e.g. co-marketing partnerships, platform and association tie-ups, referral and community plays) and make the case for the ones worth scaling.
• Build the toolkits for use in-country: You will develop the campaign strategies, messaging frameworks, and modular assets to deploy across Singapore, Indonesia, Malaysia, the Philippines, Vietnam, and Thailand.
• Support go-to-market and produce content: You will contribute to go-to-market for new product launches and customer segments, and manage production of customer-facing content, such as case studies, thought leadership pieces, social media and web pages.
• Measure and report on performance: You will build and maintain the campaign reporting, work directly in the numbers to show what each channel and market delivered, and bring recommendations on where to shift spend.
• Coordinate across teams and vendors: You will work with PR, content, paid media, product marketing, events, and analytics, manage agency and content partners against a brief and budget, and use GenAI and other latest technologies to accelerate research, content production, and analysis.

What Essential Skills You Will Need

• You have 5 or more years of relevant experience, such as in B2B marketing, including hands-on campaign delivery and demand generation.
• You are comfortable working directly in the numbers and building the analysis that supports a recommendation.
• You are good with content, able to write and shape B2B narratives and assets that hold up in front of a business customer.
• You have experience engaging with AI tools and latest technologies to enhance productivity, improve workflows, support experimentation, and contribute new ideas.
• You are fluent in English, and comfortable working with colleagues across Southeast Asian markets.
• Good to have: Experience marketing SaaS or technology products to business customers, experience working across multiple Southeast Asian markets.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The People Experience team is a small but collaborative group is committed to building a forward-looking and future-ready people function at Grab. Our focus is on delivering top-notch benefits programmes that enhance employee well-being and satisfaction. You'll work with colleagues and partners across teams and countries to make these experiences clear, welcoming, and well coordinated.

Get to Know the Role

As a People Experience Intern, you'll support the planning and coordination of employee onboarding and immersion activities, including OneGrab immersion. You'll help sessions run smoothly, keep supporting information accurate and up to date, and organise feedback into follow-up actions and improvement ideas for process owners to review.

This is an onsite internship at Grab One North, Singapore. You'll report to Senior Manager, People Experience.

You'll gain practical experience in programme coordination, employee experience, and process improvement.

The Critical Tasks You Will Perform

• You will coordinate onboarding and immersion session logistics, timelines, materials, and partner inputs so activities are ready to run as planned.
• You will prepare and update participant communications, session guides, FAQs, and supporting information, checking details for clarity and accuracy.
• You will track registrations, action items, and preparation milestones, following up with partners to keep delivery on schedule.
• You will help deliver OneGrab immersion and other onboarding sessions, resolving routine coordination issues and escalating blockers to the relevant owner.
• You will gather and organise participant and partner feedback, summarising themes and proposed follow-ups for process owners to review.
• You will use approved GenAI tools to draft or refine session materials, communications, and feedback summaries; verify outputs and follow applicable data-handling requirements.

What Essential Skills You Will Need

• You are pursuing in a Diploma or Undergraduate programme.
• You can coordinate tasks, information, and deadlines across multiple partners, and track follow-ups to completion.
• You can use Google Workspace or Microsoft Office to maintain trackers and prepare clear, accurate session materials.
• You can write and proofread participant-facing information, checking details for accuracy and readability.
• You can organise input from stakeholders across teams or countries and summarise it into themes and practical follow-up actions.
• You have experience engaging with AI tools and emerging technologies to enhance productivity, improve workflows, and contribute new ideas.
• You have familiarity with process-mapping or project-tracking tools.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer our Interns:

• Comprehensive Medical Insurance: We got you covered with medical insurance plans.
• Leave Entitlement: Enjoy a range of leave options including Annual Leave, Medical Leave, and Hospitalization Leave.
• Flexible Work Arrangements: Benefit from a flexible work schedule that allows you to balance your academic commitments and personal life.
• Community Involvement: Get involved in community service through Love-all-Serve-all (LASA) programs.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Mobility team is an established team responsible for the ride-hailing module in the Grab app. We improve the core transport booking experience.

We are working on high throughput, real-time distributed systems that use machine learning techniques to solve hundreds of millions of requests per day. Our mission is to offer the best products and experiences to our passengers to increase adoption and engagement of our services. Our team has direct end-user contact, and impact on the bottom line for Grab.

Get to Know the Role

We are looking for an experienced Senior Software Engineer, Backend to join our growing engineering team in Beijing, China. You will be reporting to Software Engineering Manager II and work at the intersection of backend product engineering and Site Reliability Engineering.

This role balances building new backend capabilities with improving the reliability, observability, and operational readiness of the services we own. Across an average quarter, you will spend approximately half your time on product and integration engineering, and half on reliability engineering. The split will flex around launches, incidents, and business priorities.

You will design, build, and operate backend systems that support Mobility at scale. You will work closely with Product, Operations, Analytics, partner-facing teams, and engineers across Grab to deliver reliable customer and partner experiences.

This role is onsite based in our Beijing, China office.

The Critical Tasks You Will Perform

• You will work with Product/Design/Analytics teams to understand problems, requirements, provide feedback, options, trade offs, and timelines.
• You will collaborate with Android/IOS/Backend/QA/ML Engineers to brainstorm and implement technical solutions that are scalable and addressing the actual problems.
• You will write code that is reusable, scalable and testable. Make sure features are delivered on time and with high quality.
• You will review code and engineering specs, provide constructive feedback and aim to raise the engineering bar.
• You will be responsible and responsive during on-call duty. Triage, debug, mitigate and fix complex issues. Assist on ad hoc queries from other teams.
• You will mentor junior engineers and contribute to the team's overall growth and knowledge sharing

What Essential Skills You Will Need

• You have Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field
• You have 3+ years of professional software engineering experience in distributed systems environments
• You have proficiency in at least one backend programming language (Go, C++, Python, or similar)
• You have experience with computer science fundamentals, including algorithms, data structures, and system design principles
• You have experience designing and operating high-throughput or real-time distributed systems.
• You understand production failure modes, including partial failures, timeouts, retries, duplicate events, eventual consistency, and dependency degradation.
• You have solid knowledge of relational databases (MySQL, PostgreSQL) and NoSQL databases (DynamoDB, MongoDB, Cassandra, or similar)
• You have hands-on experience with production observability, including metrics, logs, traces, dashboards, alerting, and runbooks.
• You understand reliability practices such as SLIs, SLOs, error budgets, safe deployments, rollback strategies, capacity planning, and postmortem follow ups.
• You have experience with cloud infrastructure, like AWS, and modern delivery practices such as CI/CD, containers, and infrastructure automation.
• You collaborate effectively across engineering and non-engineering functions, communicate technical trade-offs clearly, and take ownership of outcomes.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Mobility team is an established team responsible for the ride-hailing module in the Grab app. We improve the core transport booking experience.

We are working on high throughput, real-time distributed systems that use machine learning techniques to solve hundreds of millions of requests per day. Our mission is to offer the best products and experiences to our passengers to increase adoption and engagement of our services. Our team has direct end-user contact, and impact on the bottom line for Grab.

Get to Know the Role

We are looking for an experienced Senior Software Engineer, Backend to join our growing engineering team in Beijing, China. You will be reporting to Software Engineering Manager II and work at the intersection of backend product engineering and Site Reliability Engineering.

This role balances building new backend capabilities with improving the reliability, observability, and operational readiness of the services we own. Across an average quarter, you will spend approximately half your time on product and integration engineering, and half on reliability engineering. The split will flex around launches, incidents, and business priorities.

You will design, build, and operate backend systems that support Mobility at scale. You will work closely with Product, Operations, Analytics, partner-facing teams, and engineers across Grab to deliver reliable customer and partner experiences.

This role is onsite based in our Beijing, China office.

The Critical Tasks You Will Perform

• You will work with Product/Design/Analytics teams to understand problems, requirements, provide feedback, options, trade offs, and timelines.
• You will collaborate with Android/IOS/Backend/QA/ML Engineers to brainstorm and implement technical solutions that are scalable and addressing the actual problems.
• You will write code that is reusable, scalable and testable. Make sure features are delivered on time and with high quality.
• You will review code and engineering specs, provide constructive feedback and aim to raise the engineering bar.
• You will be responsible and responsive during on-call duty. Triage, debug, mitigate and fix complex issues. Assist on ad hoc queries from other teams.
• You will mentor junior engineers and contribute to the team's overall growth and knowledge sharing

What Essential Skills You Will Need

• You have Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field
• You have 3+ years of professional software engineering experience in distributed systems environments
• You have proficiency in at least one backend programming language (Go, C++, Python, or similar)
• You have experience with computer science fundamentals, including algorithms, data structures, and system design principles
• You have experience designing and operating high-throughput or real-time distributed systems.
• You understand production failure modes, including partial failures, timeouts, retries, duplicate events, eventual consistency, and dependency degradation.
• You have solid knowledge of relational databases (MySQL, PostgreSQL) and NoSQL databases (DynamoDB, MongoDB, Cassandra, or similar)
• You have hands-on experience with production observability, including metrics, logs, traces, dashboards, alerting, and runbooks.
• You understand reliability practices such as SLIs, SLOs, error budgets, safe deployments, rollback strategies, capacity planning, and postmortem follow ups.
• You have experience with cloud infrastructure, like AWS, and modern delivery practices such as CI/CD, containers, and infrastructure automation.
• You collaborate effectively across engineering and non-engineering functions, communicate technical trade-offs clearly, and take ownership of outcomes.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

We are Grab Rentals ID. We provide fleet supply to Grab, serving the non bank-able partner to work as Grab's driver-partner. In the Fleet team, we identify opportunities to maintain the competitive cost to serve through maintenance strategy, strategic partnership and excellence process in vehicle operating process. We are serving 11 cities and in Jabodetabek we have 5 different pool locations.

Get to Know the Role

We are seeking a Fleet Assessor Associate to join our team in our BSD Pool, Tangerang, Indonesia. In this role, you will be responsible for conducting comprehensive assessments and inspections of fleet vehicles to ensure compliance with maintenance standards, safety regulations, and operational requirements. You will play a critical role in maintaining the integrity and performance of our fleet operations through evaluation and documentation. You will report to the Assistant Manager of Fleet Insurance & Disposal.

The Critical Tasks You Will Perform

• Conduct assessments of vehicle condition, performance, and maintenance needs using diagnostic tools and established safety standards.
• Promptly detect mechanical issues, wear, and potential safety risks to support interventions.
• Ensure all fleet vehicles align with industry safety regulations and organizational policies.
• Systematically organize and update inspection data and findings within fleet management systems for complete transparency.
• Track operational patterns to uncover opportunities for fleet-wide efficiency, safety enhancements, and preventative care.
• Share diagnostic findings and recommended corrective actions openly with team members to resolve issues.
• Manage inspection schedules thoughtfully to ensure all evaluations are completed within agreed-upon timelines.
• Prepare clear, accessible reports and presentations that support informed decision-making across diverse organizational teams.

What Essential Skills You Will Need

• Bachelor's degree in Automotive / Mechanical Engineering, Business Administration or related technical field.
• At least 3 years of experience in fleet assessment, vehicle operations, or structured vehicle inspections.
• Comfortable understanding automotive systems, troubleshooting mechanical issues, and operating diagnostic tools safely.
• Working knowledge of vehicle maintenance standards, safety guidelines, and compliance frameworks.
• Proficiency in navigating fleet management platforms, logging inspection data, and using workplace computer systems.
• High level of accuracy and care when evaluating vehicles, tracking findings, and organizing records.
• Willing to be based in BSD Pool, Tangerang.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

Join the Consumer Experience (CX) Engineering team - we work on a diverse set of consumer problems spanning across core experiences that power the UX navigation and transaction funnels, search and discovery of content and services, user lifecycle covering user growth, engagement and loyalty and the critical platform mission of mobile application developer experience. We are on an exciting mission to connect consumers to Grab's marketplace by allowing them to discover and engage with Grab's services and partners.

Get to Know the Role

You are a Senior Engineer who designs, builds, operates, and monitors secure, high-quality software systems. You will partner with technical and non-technical team members from product design through rollout, drive project momentum, and uplift the team through mentorship and process improvements.

You will report to Engineering Manager, and you will be based on-site in Jakarta.

The Critical Tasks You Will Perform

• Design and write in RxJava and/or Kotlin.
• Collaborate with mobile and backend engineers, designers, data scientists and product managers to build features
• Participate in code and design reviews to maintain our high development standards
• Brainstorm ideas, identify problems, propose and implement solutions geared towards scale and performance
• Take full ownership of projects that are built to meet functional and non-functional requirements of our users and partners.
• Design, implement, instrument and deploy highly performant and reusable Android components for operational excellence programs
• Lead collaboration across teams and roles, to resolve ambiguous, multi dimensional business, legal, and product needs.
• Participate in interview loops to help Grab continue hiring top industry talent
• Provide technical guidance, mentorship and knowledge sharing to peers.

What Essential Skills You Will Need

• 5+ years of software engineering experience (4+ years specializing in Android) and a Bachelor's degree in Computer Science or a related technical field.
• Understanding of CS fundamentals (algorithms, data structures), system internals, CI/CD pipelines, and app observability tools (crash analytics, remote debugging).
• Experience managing end-to-end features for large-scale applications with analytical, critical-thinking, and design skills.
• High accountability, clear English articulation, and familiarity with applying Generative AI tools to enhance productivity.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The People Science team, within Grab's Office of Organisational Capabilities, turns people data, research, and AI into better organisational decisions. We are building a user-centric intelligence capability that helps Grabbers, managers, People teams, and business leaders understand what is happening, identify what matters, and take effective action.

Get to Know the Role

As Research Scientist, People Analytics you will apply strategic consulting, applied research, and structured problem-solving to complex people and organisational challenges. You will build AI systems and agents that automate People Science workflows, develop an organisational listening engine that turns signals into action, and advise People and business leaders on real problems. This is a hands-on role requiring research rigour, analytical judgement, and user-centric product thinking.

You will report to the Head, People Science.

Work arrangement: 5-day onsite.

The Critical Tasks You Will Perform

• Build an organisational listening and action engine using employee listening, workforce, behavioural, and operational data to identify signals, diagnose root causes, and guide action.
• Build user-centric AI systems and agents that automate People Science workflows, from data discovery and analysis to hypothesis testing, programme evaluation, insight generation, and recommendations.
• Conduct applied organisational research using qualitative and quantitative methods, including surveys, interviews, experiments, and mixed-method approaches.
• Design hypotheses and evaluate People programmes or interventions using appropriate research, experimental, or quasi-experimental methods.
• Act as a strategic advisor to People and business leaders by framing ambiguous problems, conducting analysis, evaluating options, and translating evidence into practical decisions.
• Democratise people data through accessible AI agents, self-service tools, and data products that help non-technical users make better decisions.

What Essential Skills You Will Need

• 5 - 12 years of experience in strategic consulting, applied research, organisational research, decision science, analytics, or a related field, with hands-on end-to-end problem solving.
• Experience advising senior stakeholders by defining ambiguous problems, diagnosing root causes, evaluating options, and translating evidence into practical decisions.
• Strong applied research capability across qualitative and quantitative methods, including research design, hypothesis development, surveys, interviews, experiments, and mixed-method approaches.
• Practical knowledge of programme evaluation, experimental design, causal or quasi-experimental analysis, and the ability to interpret evidence and its limitations.
• Experience synthesise data, research findings, and user perspectives into clear recommendations.
• Working proficiency in at least one analytical language, such as SQL, Python, or R, with the ability to conduct and interpret analysis.
• Experience engaging with AI tools and emerging technologies to improve research, analysis, workflows, and decision support, with an understanding of responsible AI, privacy, and bias considerations.

Good To Have

• Experience in People Analytics, organisational psychology, behavioural science, workforce strategy, or social research.
• Experience building or prototyping AI systems, AI agents, LLM-enabled workflows, or analytical automation.
• Experience with employee listening, behavioural interventions, productivity measurement, programme implementation, or organisational change.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

Join the Transaction Platform team at Grab, where we own the end-to-end transaction lifecycle for our merchant partners including order, finance, insights, and feedback. These are among the most-used features in the merchant app, powering how millions of merchants run their business on Grab every day.

Get to Know the Role

You will report to the Head of Engineering, Transaction Platform, and lead a team of 10+ engineers building the reliable, scalable systems that merchants depend on for their daily transactions. You'll balance hands-on technical leadership with people management, mentoring engineers while helping shape the technical direction of the platform. This role is based onsite in Singapore.

The Critical Tasks You Will Perform

• You will design and implement highly reliable, scalable services for Grab's Transaction Platform systems, evaluating technology stacks to improve performance and scalability.
• You will partner with cross-functional leaders across product, design, analytics, and data science to build the product roadmap, set merchant focused metrics, and design experiments.
• You will set the engineering strategy within your team, mentor junior and senior engineers, and grow into broader technical leadership.
• You will participate in code and design reviews to maintain high development standards.
• You will participate in interview loops to help hire top engineers into the team.

What Essential Skills You Will Need

• You will have 5+ years of software engineering experience in a distributed systems environment, with a track record of designing, developing, and implementing large-scale, highly available online services.
• You will have at least 2+ years of experience as a successful software engineering manager, with a hands-on role in tech solutioning.
• You have experience engaging with AI tools and emerging technologies to enhance productivity, improve workflows, and contribute new ideas.
• You will have strong Computer Science fundamentals in algorithms and data structures, with a strong understanding of system performance and scaling.
• You will hold a degree in Computer Science, Software Engineering, Information Technology, or a related field.
• You are proficient in any programming language and willing to work in Golang.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

Grabber Technology Solutions (GTS) aims to be a technology leader that provides predictive and seamless experiences to all Grab employees (Grabbers). We are a diverse team of technology practitioners looking to out-serve Grabbers with positive, personalised IT experiences. We are looking for individuals with similar customer-centric and innovative values to join our growing team

The Identity Management team is responsible for managing identities and privileged access across Grab's enterprise infrastructure. The team maintains core identity and access solutions, helping to secure Grab's privileged access landscape.

Get to Know the Role

In this position, you'll be supporting Grab's enterprise infrastructure with an emphasis on Identity and Privileged Access Management. The Identity Management team at Grab is committed to overseeing access to Grab's enterprise applications and safeguarding access to vital systems and sensitive data. Our mission is “Empowering Grabbers with secure, seamless access to systems and data; simplifying productivity and creating time for what matters”.

Our responsibilities include ongoing monitoring, auditing, and regular reviews to uphold a robust access control environment. A mindset geared towards optimisation and automation is essential, along with the ability to work independently and foster relationships with stakeholders throughout Grab. If you believe you have what it takes, we'd love to hear from you!

The Critical Tasks You Will Perform

Privileged Access Management & Engineering

• Implement and operate CyberArk solutions including Privilege Cloud, Secure Web Sessions (SWS), Remote Access, Conjur and Secure Cloud Access.
• Configure safes, platforms, credential rotation, session monitoring and access workflows to enforce least privilege and secure privileged access.
• Onboard applications, infrastructure and cloud environments into CyberArk, ensuring alignment with PAM standards.

Integration, Automation & Governance

• Develop automation - scripts or integrations to improve onboarding, credential management and overall PAM efficiency.
• Support audits and compliance by providing access evidence, logs and ensuring controls are operating effectively.
• Proactively identify gaps in privileged access coverage and drive improvements across the environment.

• Identity Operations
  • Manage incidents and service requests related to Identity services, ensuring timely resolution and minimal disruption to operations.
  • Configure, support, and maintain the CyberArk Privileged Access Management (PAM) platform, ensuring stability, performance, and security.
  • Provision and deprovision privileged access in accordance with the principles of least privilege, segregation of identities, and separation of duties.
  • Drive periodic access reviews for privileged accounts within CyberArk, ensuring ongoing compliance and appropriate access levels.
  • Develop custom plugins and integrations within CyberArk to extend functionality and enable interoperability with other enterprise systems and platforms.
  • Support audits and forensic investigations by supplying compliance evidence, access logs, and other relevant data.
  • Manage and monitor ticket queues, develop and track KPIs/KRIs to provide insights, and identify opportunities for operational improvements.
  • Develop and maintain documentation, including best practices, technical guides, and standard operating procedures.

What Essential Skills You Will Need

• 4–6 years of strong hands-on experience in Identity & Access Management (IAM/PAM), with a primary focus on Privileged Access Management.
• Proven, deep hands-on experience with CyberArk (not just familiarity or exposure), including:
  • Privilege Cloud
  • Secure Web Sessions (SWS)
  • Remote Access
  • Conjur (Secrets Management)
  • Experience configuring safes, platforms, policies, credential rotation and session monitoring
  • Use of CyberArk APIs for plugins, automations and integrations. 
• Demonstrated experience implementing, onboarding and operating CyberArk across applications, infrastructure and cloud environments.
• Hands-on experience with a leading Identity platform such as JumpCloud (preferred), Okta, Azure AD or similar.
• Strong understanding of PAM principles (least privilege, just-in-time access, credential vaulting, session monitoring, segregation of duties).
• Solid foundation in IAM concepts including identity lifecycle management, authentication, authorisation, SSO and access governance.
• Experience working with security, risk and compliance teams, including supporting audits and interactions with auditors.
• Strong problem-solving skills with the ability to automate and troubleshoot using scripting (Python, Bash, PowerShell or similar).
• Experience contributing to IAM/PAM implementations or transformation initiatives, from design through execution.
• Strong ownership mindset — proactive, self-driven, and willing to take responsibility end-to-end.
• Excellent communication and collaboration skills, with experience working with globally distributed, cross-functional teams, and the ability to clearly articulate technical concepts to diverse stakeholders.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

Grabber Technology Solutions (GTS) aims to be a technology leader that provides predictive and seamless experiences to all Grab employees (Grabbers). We are a diverse team of technology practitioners looking to out-serve Grabbers with positive, personalised IT experiences. We are looking for individuals with similar customer-centric and innovative values to join our growing team

The Identity Management team is responsible for managing identities and privileged access across Grab's enterprise infrastructure. The team maintains core identity and access solutions, helping to secure Grab's privileged access landscape.

Get to Know the Role

In this position, you'll be supporting Grab's enterprise infrastructure with an emphasis on Identity and Privileged Access Management. The Identity Management team at Grab is committed to overseeing access to Grab's enterprise applications and safeguarding access to vital systems and sensitive data. Our mission is “Empowering Grabbers with secure, seamless access to systems and data; simplifying productivity and creating time for what matters”.

Our responsibilities include ongoing monitoring, auditing, and regular reviews to uphold a robust access control environment. A mindset geared towards optimisation and automation is essential, along with the ability to work independently and foster relationships with stakeholders throughout Grab. If you believe you have what it takes, we'd love to hear from you!

The Critical Tasks You Will Perform

Privileged Access Management & Engineering

• Implement and operate CyberArk solutions including Privilege Cloud, Secure Web Sessions (SWS), Remote Access, Conjur and Secure Cloud Access.
• Configure safes, platforms, credential rotation, session monitoring and access workflows to enforce least privilege and secure privileged access.
• Onboard applications, infrastructure and cloud environments into CyberArk, ensuring alignment with PAM standards.

Integration, Automation & Governance

• Develop automation - scripts or integrations to improve onboarding, credential management and overall PAM efficiency.
• Support audits and compliance by providing access evidence, logs and ensuring controls are operating effectively.
• Proactively identify gaps in privileged access coverage and drive improvements across the environment.

• Identity Operations
  • Manage incidents and service requests related to Identity services, ensuring timely resolution and minimal disruption to operations.
  • Configure, support, and maintain the CyberArk Privileged Access Management (PAM) platform, ensuring stability, performance, and security.
  • Provision and deprovision privileged access in accordance with the principles of least privilege, segregation of identities, and separation of duties.
  • Drive periodic access reviews for privileged accounts within CyberArk, ensuring ongoing compliance and appropriate access levels.
  • Develop custom plugins and integrations within CyberArk to extend functionality and enable interoperability with other enterprise systems and platforms.
  • Support audits and forensic investigations by supplying compliance evidence, access logs, and other relevant data.
  • Manage and monitor ticket queues, develop and track KPIs/KRIs to provide insights, and identify opportunities for operational improvements.
  • Develop and maintain documentation, including best practices, technical guides, and standard operating procedures.

What Essential Skills You Will Need

• 4–6 years of strong hands-on experience in Identity & Access Management (IAM/PAM), with a primary focus on Privileged Access Management.
• Proven, deep hands-on experience with CyberArk (not just familiarity or exposure), including:
  • Privilege Cloud
  • Secure Web Sessions (SWS)
  • Remote Access
  • Conjur (Secrets Management)
  • Experience configuring safes, platforms, policies, credential rotation and session monitoring
  • Use of CyberArk APIs for plugins, automations and integrations. 
• Demonstrated experience implementing, onboarding and operating CyberArk across applications, infrastructure and cloud environments.
• Hands-on experience with a leading Identity platform such as JumpCloud (preferred), Okta, Azure AD or similar.
• Strong understanding of PAM principles (least privilege, just-in-time access, credential vaulting, session monitoring, segregation of duties).
• Solid foundation in IAM concepts including identity lifecycle management, authentication, authorisation, SSO and access governance.
• Experience working with security, risk and compliance teams, including supporting audits and interactions with auditors.
• Strong problem-solving skills with the ability to automate and troubleshoot using scripting (Python, Bash, PowerShell or similar).
• Experience contributing to IAM/PAM implementations or transformation initiatives, from design through execution.
• Strong ownership mindset — proactive, self-driven, and willing to take responsibility end-to-end.
• Excellent communication and collaboration skills, with experience working with globally distributed, cross-functional teams, and the ability to clearly articulate technical concepts to diverse stakeholders.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. At Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver on our mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

Grabber Technology Solutions (GTS) strives to be a technology leader providing predictive and seamless experiences to all Grab employees (Grabbers). Our diverse team of technology practitioners is dedicated to delivering personalised IT experiences. We are looking for individuals who share our customer-centric values to join our growing team.

Get to Know the Role

You will lead Vietnam's shift from a run-and-maintain IT team to an automation- and AI-first one — owning how IT runs today while rebuilding how it runs tomorrow.

As Country IT Manager, you own End User Computing (EUC) operations for Grab Vietnam: the service desks, endpoint fleet, office IT, and IT service management. You keep the operation reliable, and you make it better — replacing manual, repetitive workflows with automation, self-service, and purpose-built tools.

You are as comfortable resolving an escalation as prototyping a fix so it never recurs. You build with vibe coding, low-code platforms, and agentic workflows.

You report to the Senior Manager, End User Computing. This role is based onsite in Ho Chi Minh City, primarily at our Mapletree office, and covers all Grab Vietnam offices.

The Critical Tasks You Will Perform

• Run operations — oversee the Vietnam service desk, endpoint fleet, and office IT. Prioritise work, meet internal SLAs, and act as Vietnam's primary IT contact for support, applications, IT assets, and escalations.
• Deliver office and infra projects — lead office build, relocations, and network/AV upgrades, working with the relevant stakeholders and service owners.
• Build and automate — design, prototype, and ship scripts, integrations, and lightweight tools that remove manual effort and improve the Grabber IT experience.
• Adopt AI workflows — use AI and agentic automation to take on more of the IT support workload, from everyday requests to the complex issues that normally need a specialist. Guide the team to adopt it responsibly.
• Improve observability — add telemetry, dashboards, and alerting for proactive detection, and strengthen ITSM/CMDB data (e.g., Freshservice) for accurate reporting across the asset lifecycle.
• Partner and govern — work with regional teams on systems, policies, and the security of data, network access, and infrastructure, and manage vendor cost and performance.

What Essential Skills You Will Need

• 5+ years managing IT Operations or EUC teams, including resourcing and capacity.
• Hands-on experience deploying and supporting laptops, desktops, video conferencing, and networking across Mac, Windows, Linux, Android, and iOS, plus running infrastructure projects such as office builds, relocations, and network/AV upgrades.
• Build solutions with AI-assisted development ("vibe coding"), scripting (Python, SQL, shell), and low-code platforms (e.g. n8n). Come ready to walk through tools you have built — the problem, your approach, and the impact.
• Experience with AI and agentic workflows: LLM-assisted development (Claude Code, Cursor, Copilot), tool-calling / MCP integrations, or agent orchestration on real operational tasks.
• ITIL certification or equivalent experience.
• Fluent in English and Vietnamese, written and spoken.
• Telemetry and observability builds (dashboards, alerting, log/metric pipelines).
• ITSM/CMDB customisation (Freshservice, ServiceNow, or equivalent).

You are methodical, communicate clearly, and pick up new technology quickly. Occasional out-of-hours support is expected for major incidents.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

At GrabFin, we empower the people of Southeast Asia by ensuring financial inclusion for the underserved. The Insurance Operations PST in Malaysia supports Insurance Products and owns Accounting, Reports, Internal Tools, and Third-Party Integration domains.

Get to Know the Role

You will report to the Engineering Manager, Insurance Operations, based in Malaysia and develop internal tools, reporting dashboards, and operational applications. You will work across the stack, building both frontend and backend components. We're looking for candidates that embody ownership, display a hunger for learning and improvement, and excel in autonomy.

The Critical Tasks You Will Perform

• Develop high-quality and scalable backend services within a microservices architecture
• Design, develop, and maintain user-friendly frontend web applications using React
• Build internal tools and reporting dashboards for Insurance Operations team
• Write clean, efficient, and maintainable code
• Collaborate with diverse teams to design and ship new features
• Participate in code reviews to maintain code quality and share knowledge
• Contribute to architectural decisions and technical direction
• Participate in On-Call rotations to ensure service reliability

What Essential Skills You Will Need

• 4+ years of relevant experience in software development
• Proficiency in building frontend web applications using HTML, CSS, JavaScript, and React
• Proficiency in backend programming languages (Java/Go or Node.js)
• Experience with relational databases (MySQL, PostgreSQL) and Git
• Hands-on experience with cloud platforms (AWS)
• Experience with clean architecture principles and SOLID principles

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

This role is responsible for managing partnerships with GrabMall merchants to achieve best-in-class quick commerce partnership. The ideal candidate will have a strong background in the ECommerce industry, excellent relationship management skills, and a proven track record of driving results through strategic collaborations.

• Build and manage strong business relationships with accounts through regular engagements with the relevant stakeholders
• Develop and execute account growth strategies to increase performance and market share within assigned key accounts
• Monitor account performance against KPIs and prepare regular reports and insights for management review
• Prepare and lead business reviews, business plans, with accounts, analyzing performance metrics and identifying growth opportunities
• Sell company products, services, and value propositions effectively. From negotiating commercial terms to onboarding the brands
• Collaborate very closely with teams from other departments to assist in delivering excellent end-to-end merchant service delivery and response to market trends and needs
• Resolve any issues and problems of your merchants and act as a link between your customers and the internal teams
• Optimize assortment, pricing, and promotional campaigns to ensure your brands win in the market and fill strategic category gaps
• Identify market dynamics, competitive landscape, and customer needs to inform strategic account planning and increasingly help shape the broader strategic direction of specific retail categories

What Essential Skills You Will Need

• Bachelor's Degree in any field
• You have 3+ years of sales, category and account management experience in the e-Commerce platform/fmcg digital sales/ digital enabler industry.
• You have a strategic mindset with the ability to look beyond individual accounts and understand broader category and marketplace dynamics.
• You have great interpersonal, communication, and strong negotiation skills
• You can showcase passion and leadership. Team player and self motivated.
• You have strong organizational, analytical and critical thinking skills.
• You have the ability to collaborate effectively within a multifunctional environment.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

This role is responsible for sourcing and onboarding merchants in the e-commerce space to grow the GrabMall list of partners. The ideal candidate will have a strong background in the e-commerce industry, excellent relationship management skills, and a proven track record of driving results.

• Identify and generate qualified leads, and build and maintain a database of target accounts. 

• Manage sales pipeline from sourcing leads to onboarding merchants on the platform

• Build and manage strong business relationships with accounts through engagements with the relevant stakeholders

• Pitch different products, services, and other commercial initiatives and negotiate contract terms and conditions

• Collaborate very closely with teams from other departments to assist in delivering excellent end-to-end merchant service delivery and response to market trends and needs

• Resolve any issues and problems of your merchants and act as a link between your customers and the internal teams

• Develop and execute growth strategies to increase number of onboarded merchants within assigned key accounts

• Monitor sales funnel against KPIs and prepare regular reports and insights for management review

• Identify market trends, competitive landscape, and customer needs to inform strategic account planning and recommendations

What Essential Skills You Will Need

• Bachelor's Degree in any field

• You have 3+ years of sales and account management experience in the e-Commerce industry.

• You have great interpersonal, communication, and strong negotiation skills

• You can showcase passion and leadership. Team player and self motivated.

• You have strong organizational & analytical skills

• You have the ability to collaborate effectively within a multifunctional environment.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

This role is responsible for sourcing and onboarding merchants in the e-commerce space to grow the GrabMall list of partners. The ideal candidate will have a strong background in the e-commerce industry, excellent relationship management skills, and a proven track record of driving results.

• Identify and generate qualified leads, and build and maintain a database of target accounts.
• Manage sales pipeline from sourcing leads to onboarding merchants on the platform
• Build and manage strong business relationships with accounts through engagements with the relevant stakeholders
• Pitch different products, services, and other commercial initiatives and negotiate contract terms and conditions
• Collaborate very closely with teams from other departments to assist in delivering excellent end-to-end merchant service delivery and response to market trends and needs
• Resolve any issues and problems of your merchants and act as a link between your customers and the internal teams
• Develop and execute growth strategies to increase number of onboarded merchants within assigned key accounts
• Monitor sales funnel against KPIs and prepare regular reports and insights for management review
• Identify market trends, competitive landscape, and customer needs to inform strategic account planning and recommendations

What Essential Skills You Will Need

• Bachelor's Degree in any field
• You have 3+ years of sales and account management experience in the e-Commerce industry.
• You have great interpersonal, communication, and strong negotiation skills
• You can showcase passion and leadership. Team player and self motivated.
• You have strong organizational & analytical skills
• You have the ability to collaborate effectively within a multifunctional environment.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. Guided by The Grab Way and our four core values of Heart, Hunger, Honour, and Humility, we make a lasting difference for Southeast Asia by creating economic empowerment for everyone.

This role is responsible for developing and managing strategic partnerships with FMCGs to achieve best-in-class quick commerce partnership. The ideal candidate will have a strong background in the FMCG and ECommerce industry, excellent relationship management skills, and a proven track record of driving results through strategic collaborations.

• Provide strategic direction in the development and implementation of Grab strategies that align with the FMCG partners' objectives.
• Build and maintain strong relationships with key FMCG partners, ensuring continuous alignment and collaboration.
• Develop and execute partnership strategies that align with the company's objectives and growth plans.
• Negotiate and finalize partnership agreements to ensure mutually beneficial outcomes.
• Work closely with cross functional teams to integrate full funnel solutions and enhance end to end service delivery.
• Establish clear objectives and key results for strategic partnerships. Track and report on the progress of KPIs, making adjustments as necessary to achieve targets.
• Coach and mentor team of account leads and account managers.

The role requires from the successful candidate the ability to think strategically and execute excellently, and strong interpersonal skills to maximize value in partnership negotiations & implementation; essentially, a seasoned sales leader with ambition and drive, capable of building collaborative partnerships to support a variety of high-priority Grab and FMCG initiatives.

• Bachelor's Degree in business, marketing, or a related field.
• Preferably at least 10-15 years of sales and/or account management experience in the FMCG and ECommerce industry.
• Excellent interpersonal, communication, and strong internal and external selling and negotiation skills.
• Showcases passion and leadership. Team player and self motivated.
• Strong organizational & analytical skills.
• Ability to collaborate effectively within a multifunctional environment.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What we stand for at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. Guided by The Grab Way and our four core values of Heart, Hunger, Honour, and Humility, we make a lasting difference for Southeast Asia by creating economic empowerment for everyone.

Get to know the role

This role is responsible for owning GrabMart's relationships and growth with a portfolio of Enterprise and mid-sized retail partners. You will lead a team of Key Account Managers and set the account strategy. You will turn partner business plans into measurable growth in sales, selection and customer reach. You will be the senior commercial contact for partner leaders and work with cross-functionally with different Grab verticals.

• Lead and coach Key Account Managers to establish goals, account plans, and operating rhythms that drive growth.

• Develop and execute joint business plans with retail partners focusing on sales, assortment, operations, and promotions.

• Negotiate commercial terms and co-funded marketing investments to balance partner growth with profitability.

• Manage major retail campaigns and seasonal sales events from planning through post-campaign analysis.

• Collaborate cross-functionally to resolve partner issues and introduce new tools and programs.

The Must-Haves

• Bachelor's Degree in business, marketing, or a related field.

• 10+ years of sales or account management experience in retail, retail e-commerce or omnichannel retail. This includes leading teams and managing large retail accounts against revenue targets.

• Excellent interpersonal, communication, and strong internal and external selling and negotiation skills.

• Showcases passion and leadership. Team player and self motivated.

• Strong organizational & analytical skills.

• Ability to collaborate effectively within a multifunctional environment.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What we stand for at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Self-Serve Business Strategy & Planning Team is dedicated to one core mission: empowering merchants and businesses to unlock growth through our suite of self-serve solutions. We focus on driving merchant success through increased sales and operational efficiency—whether that is by boosting store visibility and conversion through Ads and Spotlight campaigns, or streamlining B2B transactions with our GrabforBusiness offerings.

We are looking for a dedicated specialist to join our journey in creating lasting value for our users, drivers, merchants, and advertising partners. Join us in creating impact that make everyday lives better across Southeast Asia.

Get to Know the Role

You will be the operational backbone of the Channel Ops Strategy & Design (COSD) team, specifically tasked with the scaling and optimization of several regional sales channels targeting unmanaged merchants. You will bridge the gap between regional strategy and country-level execution, ensuring that our "higher-touch" service models are data-driven, measurable, and integrated into the broader Grab ecosystem.

You will report to the COSD Self-Serve Strategy & Planning Lead and be based in Petaling Jaya, working onsite.

The Critical Tasks You Will Perform

Program Coordination, Scaling & Optimization

• Regional Coordination: You will lead several regional merchant engagement and sales programs, coordinating across Grab markets to ensure scaling aligns with regional best practices and needs.
• Optimization Initiative Ownership: You will lead regional projects with defined milestones and success metrics to ensure delivery with impact.
• Data-Driven Optimization: You will use our internal data to identify where we should grow next. By looking at how our users behave, you'll simplify our expansion processes and make sure our team is spending time on the projects that moves the needle most.
• Integrated Sales Ecosystem: You will connect merchant touchpoints to create a seamless experience, making sure every sales channel works together to increase merchant adoption.
• Strategic Planning Support: You will engage with regional and country leadership to provide data-backed inputs for program design, budget proposals, and headcount requirements.

Performance Analytics & Impact Measurement

• Insights and Dashboards: You will partner with multiple regional sales support teams to ensure sales agents are equipped with the right knowledge base and productivity tools (e.g., CRM enhancements, Voice AI).
• Impact Measurement Refinement: You will support in refining Return on investment calculations and other success metrics to capture the true impact of our engagement programs.
• Team member Engagement: You will provide regular updates and performance insights, while collecting and actioning feedback from multiple team members and regional/country leadership teams.

Agent Enablement & Process Excellence

• Knowledge & Tools: You will partner with multiple regional sales support teams to ensure sales agents are equipped with the right knowledge base and productivity tools (e.g., CRM enhancements, Voice AI).
• Regional SOPs: You will develop scalable Standard Operating Procedures (SOPs) for unmanaged merchant sales channels to ensure quality execution and compliance across all markets while allowing.
• Feedback Loops: You will consolidate merchant insights (MEX) and feedback from country teams to guide upstream improvements in product design.

What Essential Skills You Will Need

• You have a min 3 years of experience in a channel strategy, sales planning, or project management role in a dynamic industry.
• You have a minimum Bachelor's Degree in business, finance, economics, computer science, engineering, or related fields.
• You can bring clarity by analyzing unstructured, complex challenges and breaking them down into clear next steps.
• You have a demonstrated capability to build and test business cases using data-driven insights.
• You have superb presentation and communication, demonstrated by capability to summarise a large amount of information into valuable insights.
• You can break down large datasets and complex analyses into clear presentations for a broad, multi-functional audience.
• You have a history of navigating complex projects and are comfortable adapting your approach to fit new information.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

You will be part of GrabAcademy, the Training & Partnerships team dedicated to provide holistic learning and development support for our driver-, delivery-, and merchant-partners.

The role co-leads the Grab SkillsFuture Queen Bee initiative, a nationwide upskilling programme launched by SkillsFuture Singapore (SSG). Through this initiative, Grab supports Small & Medium Enterprises (SMEs) in the Food Services, eCommerce & Retail sectors to bridge skills gaps and meet their needs. Additionally, you will be involved in training facilitation and delivery, marketing, business development and/or related activities to create meaningful impact for our partners, consumers, and the community.

Get to Know the Role

You will report to the Head of Regional GrabAcademy, at the Grab Tampines office, to lead the implementation of skills, training solutions and interventions to achieve business growth and transformation for the network of Grab partners and SMEs within our value chain.

This role is based onsite in the Grab Tampines office.

This is a 1 year renewable contract position.

The Critical Tasks You Will Perform

• Lead research on industry landscape and market trends, including working with multiple stakeholders within and beyond Grab, to understand critical skills requirements, project future skills demand and business objectives
• Diagnose the skills gaps and needs and identify measurements of the success of the network
• Formulate a training needs plan by identifying skills and training opportunities, reviewing existing skills and training solutions and interventions, sourcing for new and/or developing bespoke skills and training solutions and interventions to address the needs of industry and Grab's business verticals
• Leverage Skills Frameworks and relevant SWDA resources in creating the skills and training solutions and interventions
• Build partnerships with SMEs and Grab partners through consultative engagement to drive uptake of SWDA programmes
• Develop and drive an outreach and implementation plan and organise the participation of Grab partners & SMEs in the network
• Manage and foster relationships with multiple stakeholders to ensure effective and sustainable implementation
• Evaluate the effectiveness of the skills and training solutions and interventions and fine-tune the long-term implementation plan.
• Any other tasks assigned by the Head of Department

What Essential Skills You Will Need

• Bachelor's Degree and above
• You have at least 10 years of professional experience, with at least 5 years of learning & development experience
• Certification in ACTA/ACLP
• Excellent facilitation skills to deliver engaging and impactful training sessions
• Experience in marketing, event management, consulting, creative design, and F&B sector are preferred

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know Our Team

The OCO Office's People Program Management Office helps Grab solve complex organisational challenges and turn ideas into practical outcomes.

Our work sits at the intersection of people, technology, and operations. Every programme brings a new problem to solve, a new frontier to explore, or an opportunity to improve how Grab works. We continually challenge our own standards, experiment with better ways of working, and build solutions that make a lasting difference.

If you enjoy creating clarity from complexity, questioning the status quo, and helping teams deliver meaningful change, you will find plenty to keep you busy here.

Get to Know the Role

As a Senior Project Manager, you will lead complex, cross-functional programmes across multiple domains. You will drive business outcomes via the projects you manage, align stakeholders, track risks and dependencies.

You will work closely with People, Technology, Engineering, Product, Operations, and country teams. You will also help strengthen PMO practices, reporting, governance, and delivery standards across the organisation.

At Grab, we're committed to enabling those closest to the problem to solve it using AI, and this extends to how we run our programmes. As a Senior Project Manager, you're expected to actively use AI tools to accelerate planning, reporting, risk analysis, and documentation and to bring an experimental mindset to identifying where AI and automation can remove friction from delivery work, while applying sound judgement on confidentiality and data handling.

This is an onsite role based in Malaysia, reporting to the Manager, Program Management. If you enjoy bringing order to complicated work and making progress visible, we would like to hear from you.

The Critical Tasks You Will Perform

• Coordinate multiple workstreams across People, Technology, Engineering, Product, Operations, and regional teams to deliver agreed outcomes.
• Establish and maintain project governance, including status reporting, RAID logs, decision registers, steering forums, and escalation paths.
• Apply Agile, Waterfall, or hybrid delivery methods based on the needs and complexity of each programme.
• Identify delivery risks and dependencies early, drive mitigation actions, and escalate decisions that could affect timelines or outcomes.
• Use GenAI tools to improve project planning, status reporting, meeting documentation, risk analysis, and workflow efficiency while applying appropriate confidentiality and review controls.
• Identify opportunities to improve PMO processes, templates, reporting standards, and delivery practices across the People Team.

What Essential Skills You Will Need

• At least 5 years of experience working as a Project Manager, leading complex projects, transformation initiatives, or technology-enabled process improvements.
• Experience leading cross-functional projects involving Human Resources (HR), employee experience, or workforce-related processes, including enterprise systems implementation or large-scale software rollouts.
• Strong understanding of software implementation, testing, rollout, change management, and adoption.
• Experienced work through unclear requirements, prioritise competing demands, and convert ambiguity into structured delivery plans.
• Experience managing projects with stakeholders across different countries, cultures, and departments.
• Hands-on experience building AI, automation, or workflow solutions for real business problems.
• Experience using AI tools and emerging technologies to improve productivity and workflows.'
• Combine strategic thinking with hands-on project execution.

Good to Have

• Experience applying human oversight, data protection, and risk controls when implementing AI solutions.
• Experience leading M&A integration projects.
• Project management certification such as PMP, PRINCE2, or equivalent.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

At Grab, marketing is more than campaigns — it's shaping how millions of people move through their cities every day.

Mobility is one of Grab's most dynamic and visible businesses, where marketing directly influences how Filipinos navigate work, rush hours, weekends, and everyday life.

Get to Know the Role

We're looking for an Assistant Marketing Manager who's eager to grow fast, take ownership early, and build work that creates real business impact. This role is ideal for marketers who enjoy solving consumer problems and turning ideas into execution.

You won't just support campaigns — you'll help shape how one of the country's most used brands stays relevant in an evolving market.

The Critical Tasks You Will Perform

• Build Campaigns That Matter. Lead end-to-end 360 campaigns across Digital, Social, PR, CRM, Partnerships, and On-Ground activations. These campaigns involve insight generation and strategy development, followed by execution, optimization, and post-campaign analysis.
• Turn Insights Into Action. Work closely with consumer, market, and performance data to identify opportunities, sharpen campaigns, and improve results.
• Work With Teams. Collaborate with Brand, Product, Creative, PR, Media, Analytics, and Operations teams to bring campaigns to life.
• Grow Through Ownership. High performers in this team trust themselves with meaningful ownership early — from leading campaign workstreams to driving cross-functional initiatives and solving key business challenges.

What Essential Skills You Will Need

• At least 4 years experience in Brand Management (FMCG + Fintech is a plus)
• Ability to balance creativity with analytical and business thinking
• Proactive and collaborative in working across teams
• Curious about consumer behavior, culture, and what makes campaigns resonate
• Motivated to learn, grow, and take ownership

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The People Science team, within Grab's Office of Organisational Capabilities, turns people data, research, and AI into better organisational decisions. We are building a user-centric intelligence capability that helps Grabbers, managers, People teams, and business leaders understand what is happening, identify what matters, and take effective action.

Get to Know the Role

As Data Scientist, People Analytics you will apply strategic consulting, applied research, and structured problem-solving to complex people and organisational challenges. You will build AI systems and agents that automate People Science workflows, develop an organisational listening engine that turns signals into action, and advise People and business leaders on real problems. This is a hands-on role requiring research rigour, analytical judgement, and user-centric product thinking.

You will report to the Head, People Science.

Work arrangement: 5-day onsite.

The Critical Tasks You Will Perform

• Build an organisational listening and action engine using employee listening, workforce, behavioural, and operational data to identify signals, diagnose root causes, and guide action.
• Build user-centric AI systems and agents that automate People Science workflows, from data discovery and analysis to hypothesis testing, programme evaluation, insight generation, and recommendations.
• Conduct applied organisational research using qualitative and quantitative methods, including surveys, interviews, experiments, and mixed-method approaches.
• Design hypotheses and evaluate People programmes or interventions using appropriate research, experimental, or quasi-experimental methods.
• Act as a strategic advisor to People and business leaders by framing ambiguous problems, conducting analysis, evaluating options, and translating evidence into practical decisions.
• Democratise people data through accessible AI agents, self-service tools, and data products that help non-technical users make better decisions.

What Essential Skills You Will Need

• 8 - 12 years of experience in strategic consulting, applied research, organisational research, decision science, analytics, or a related field, with hands-on end-to-end problem solving.
• Experience advising senior stakeholders by defining ambiguous problems, diagnosing root causes, evaluating options, and translating evidence into practical decisions.
• Strong applied research capability across qualitative and quantitative methods, including research design, hypothesis development, surveys, interviews, experiments, and mixed-method approaches.
• Practical knowledge of programme evaluation, experimental design, causal or quasi-experimental analysis, and the ability to interpret evidence and its limitations.
• Experience synthesise data, research findings, and user perspectives into clear recommendations.
• Working proficiency in at least one analytical language, such as SQL, Python, or R, with the ability to conduct and interpret analysis.
• Experience engaging with AI tools and emerging technologies to improve research, analysis, workflows, and decision support, with an understanding of responsible AI, privacy, and bias considerations.

Good To Have

• Experience in People Analytics, organisational psychology, behavioural science, workforce strategy, or social research.
• Experience building or prototyping AI systems, AI agents, LLM-enabled workflows, or analytical automation.
• Experience with employee listening, behavioural interventions, productivity measurement, programme implementation, or organisational change.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

Grab operates one of Southeast Asia's most complex digital ecosystems — connecting millions of consumers, drivers, merchants, and partners across mobility, food delivery, e-commerce, financial services, and digital products.

The Consumer Experience & Integrity (CXI) organisation cuts across this ecosystem, spanning Trust, Safety, Identity, SuperApp architecture, Loyalty & Subscriptions, Agentic Customer Support, Communications, Home Page Personalisation, and Growth.

We are a team of builders working at the intersection of scale, reliability, and AI-native engineering — solving problems that matter for hundreds of millions of people across Southeast Asia.

Get to Know the Role

We are looking for a Principal Engineer to join CXI as a senior individual contributor with an organisation-wide mandate: transform how we engineer with AI, raise the architectural bar for large-scale distributed systems, and create common platforms that allow teams to move faster with greater autonomy.

You will partner with senior engineers, engineering leaders, product leaders, and data scientists to drive technical direction across CXI through architectural clarity, deep technical craft, and enabling others to succeed.

You will report to the Head of Technology, Integrity & COREX.

The Critical Tasks You Will Perform

1. Transform the Software Development Lifecycle with AI

You will lead CXI's shift from isolated AI tools toward a fully AI-native engineering model by shaping the architecture, platforms, and practices needed to embed AI and autonomous agents throughout the software development lifecycle, from requirements and design through implementation, testing, deployment, operations, and incident response. You will leverage GenAI to design evaluation frameworks, guardrail systems, and context/knowledge systems that make higher-autonomy engineering safe and scalable, enabling teams to operate with faster feedback loops and significantly higher engineering leverage.

2. Architect Systems for Massive Scale and Reliability

• You will provide architectural leadership for high-throughput, highly available distributed systems powering critical consumer and integrity experiences.
• Using AI-assisted design and analysis tools, you will help teams solve hard problems around scalability, reliability, resilience, performance, security, and cost — establishing architectural patterns that prevent systemic failures rather than solving reliability one incident at a time.

3. Build Common Platforms Across the Grab Ecosystem

• You will identify where capabilities should remain domain-specific and where they should become shared platform primitives — creating leverage across mobility, food delivery, e-commerce, financial services, and digital products.
• You will use GenAI to accelerate platform design, documentation, and adoption — solving difficult platform problems once and enabling many teams to build on top of them.

4. Enable Autonomous Teams While Maintaining Architectural Coherence

• You will establish reference architectures, engineering principles, reusable patterns, and technical guardrails that allow teams to make decisions independently.
• For the hardest cross-cutting problems, you will go deeper — helping teams evaluate trade-offs and converge on architectures that work beyond a single use case. Success means teams become more autonomous because of the architecture, not more dependent on you.

5. Drive Technical Influence Across CXI Leadership

• You will serve as a trusted technical voice for senior engineers, engineering leaders, and product leaders — communicating complex architectural trade-offs clearly, shaping long-term technical strategy, and representing CXI engineering standards in cross-functional and company-wide forums.
• You will use AI tools to synthesise technical signals, model scenarios, and accelerate the preparation of architectural proposals and decision artefacts.

What Essential Skills You Will Need

• You have 15+ years of experience in software engineering and system design, with at least 5 years in a principal engineer or architect role at large-scale technology companies.
• You have hands-on experience driving AI-enabled engineering transformation — including coding agents, agentic workflows, automated testing, evaluation frameworks, and engineering guardrails — and a track record of embedding AI tools into real engineering teams.
• You have architected and scaled large distributed systems serving millions of users with demanding reliability, availability, and performance requirements in production environments.
• You have built or led shared platform capabilities adopted across multiple products, business lines, or engineering organisations, with measurable impact on engineering velocity or system reliability.
• You have led cross-team architectural initiatives and demonstrated the ability to influence senior engineers and engineering leaders without relying on direct reporting authority.
• You have experience engaging with AI tools and emerging technologies to enhance productivity, improve workflows, and contribute new ideas — including using GenAI for design, documentation, code review, and technical analysis at scale.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The rapidly expanding Regional Credit Risk department at Grab Financial Group (Grab's newest vertical in Financial Services space), develops and launches credit products across multiple countries in SouthEast Asia.

The position is within the core credit risk team that looks after Grab's Buy-Now-Pay-Later (BNPL) product, as we do this from scratch we have complete responsibility for each product: developing the backend (Credit Decision engine), the front-end (Limit Management), use of the data science models, and then creating a local setup in each country with scalable risk management and portfolio management solutions.

The Lending team is made up of a mix of risk management, product, design and software professionals, providing lots of opportunity to share knowledge and learnings across functions.

Get to Know the Role

The Assistant Manager for Regional Credit Risk in consumer lending is responsible for managing and driving credit risk management strategies, policies, and procedures. This role offers a unique opportunity for rapid professional growth, encompassing all aspects of the credit risk framework, from data integrity to system reporting. The individual will be involved in designing underwriting and account management strategies for the consumer portfolio and will work closely with the vertical/ functional heads, country risk teams, and other functional stakeholders to execute them.

This role will be reporting to Manager, Regional Credit Risk, Consumer Lending and be based onsite in our Bangalore office.

The Critical Tasks You Will Perform

The role will be responsible for combining advanced analytics with strategic foresight to optimize our credit risk strategy, operations, ensuring sustainable growth and steadfast compliance in a dynamic financial landscape

• Optimize underwriting and portfolio management risk policies through use of analytics and strategies for consumer portfolios
• Understand, implement, and promote best lending practices across different countries, ensuring successful acquisition and portfolio management strategies are integrated.
• Continuously monitor portfolio risk reports, leveraging them to pinpoint and capitalize on opportunities for enhancing credit program efficiency.
• Regularly provide ad-hoc credit risk evaluations and advisory to Regional teams, Group Risk Head, and other key stakeholders.
• Assist in product and credit program development, reviewing and estimating risk parameters, product pricing, structure, and ensuring regulatory compliance.
• Drive business agenda with potential partners, ensuring optimal risk and profitability economics.

What Essential Skills You Will Need

• A Master's/Bachelor's degree in a related domain in Statistics, Mathematics, Economics or relevant
• With a minimum 4 years in roles such as Credit Underwriting, MIS Reporting, Credit Policy, or Credit Analytics within the financial services or FinTech industry
• Experience with the retail banking customer credit life cycle, including origination and portfolio management; with prior experience in consumer lending (preferably credit cards/ personal loans/ Buy now pay later).
• Advanced technical expertise concerning credit risk models, database management, and segmentation techniques.
• Expertise in using Python and SQL for data analysis. Knowledge in visualization/dashboard tools such as Power BI will be an advantage.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The rapidly expanding Regional Credit Risk department at Grab Financial Group (Grab's newest vertical in Financial Services space), develops and launches credit products across multiple countries in SouthEast Asia.

The position is within the core credit risk team that looks after Grab's Buy-Now-Pay-Later (BNPL) product, as we do this from scratch we have complete responsibility for each product: developing the backend (Credit Decision engine), the front-end (Limit Management), use of the data science models, and then creating a local setup in each country with scalable risk management and portfolio management solutions.

The Lending team is made up of a mix of risk management, product, design and software professionals, providing lots of opportunity to share knowledge and learnings across functions.

Get to Know the Role

The Assistant Manager for Regional Credit Risk in consumer lending is responsible for managing and driving credit risk management strategies, policies, and procedures. This role offers a unique opportunity for rapid professional growth, encompassing all aspects of the credit risk framework, from data integrity to system reporting. The individual will be involved in designing underwriting and account management strategies for the consumer portfolio and will work closely with the vertical/ functional heads, country risk teams, and other functional stakeholders to execute them.

This role will be reporting to Manager, Regional Credit Risk, Consumer Lending and be based onsite in our Petaling Jaya office.

The Critical Tasks You Will Perform

The role will be responsible for combining advanced analytics with strategic foresight to optimize our credit risk strategy, operations, ensuring sustainable growth and steadfast compliance in a dynamic financial landscape

• Optimize underwriting and portfolio management risk policies through use of analytics and strategies for consumer portfolios
• Understand, implement, and promote best lending practices across different countries, ensuring successful acquisition and portfolio management strategies are integrated.
• Continuously monitor portfolio risk reports, leveraging them to pinpoint and capitalize on opportunities for enhancing credit program efficiency.
• Regularly provide ad-hoc credit risk evaluations and advisory to Regional teams, Group Risk Head, and other key stakeholders.
• Assist in product and credit program development, reviewing and estimating risk parameters, product pricing, structure, and ensuring regulatory compliance.
• Drive business agenda with potential partners, ensuring optimal risk and profitability economics.

What Essential Skills You Will Need

• A Master's/Bachelor's degree in a related domain in Statistics, Mathematics, Economics or relevant
• With a minimum 4 years in roles such as Credit Underwriting, MIS Reporting, Credit Policy, or Credit Analytics within the financial services or FinTech industry
• Experience with the retail banking customer credit life cycle, including origination and portfolio management; with prior experience in consumer lending (preferably credit cards/ personal loans/ Buy now pay later).
• Advanced technical expertise concerning credit risk models, database management, and segmentation techniques.
• Expertise in using Python and SQL for data analysis. Knowledge in visualization/dashboard tools such as Power BI will be an advantage.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to Know the Team

We're looking for a Lead Product Manager to join our Grab Support team. You'll lead the charge in developing and enhancing our customer support products, driving transformation in our service offerings.

Get to Know the Role

As a Lead Product Manager, you'll be at the forefront of shaping our customer support solutions to align with business goals and customer needs. Your insights will steer our innovative service enhancements. You will report to the Senior Product Leader for Grab Support and work onsite at the Grab One North Office.

The Critical Tasks You Will Perform

• Own the end-to-end product strategy for support capabilities, focusing on upstream prevention (reducing issue creation through better product, policy, and signal design).
• Partner closely with cross-functional teams to build and prioritise roadmaps that systematically improve first-contact resolution and lower reliance on manual agent handling.
• Use customer data, operational signals, and support metrics to identify root causes of issues, distinguish signal vs noise, and drive product decisions that eliminate recurring failure modes rather than treating symptoms.
• Work hand-in-hand with engineering to deliver scalable, reliable solutions that balance automation, controls, and edge-case handling, ensuring graceful fallbacks when automation or upstream systems fail.
• Act as a thought leader in redefining how support should work at Grab, shaping the move from reactive, ticket-based support to proactive, conversational, and AI-driven experiences.
• Stay ahead of industry trends in AI, automation, and customer experience, and apply these learnings pragmatically to evolve Grab's support capabilities.
• Clearly communicate product strategy, trade-offs, and performance to senior leadership and stakeholders, grounding discussions in data and consumer impact.

What Essential Skills You Will Need

• 8+ years of product experience, with mandatory hands-on experience shipping GenAI products across any domain.
• Strong product intuition backed by data, with the ability to identify high-leverage problems and make sound trade-offs in ambiguous environments.
• Proven experience driving complex, cross-functional initiatives from problem discovery through delivery at scale.
• Ability to translate abstract strategy into clear product direction, roadmaps, and execution plans that teams can align around.
• Senior-level judgment and leadership, with a track record of influencing stakeholders, mentoring PMs, and shaping product culture.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to Know the Team

We're looking for a Lead Product Manager to join our Grab Support team. You'll lead the charge in developing and enhancing our customer support products, driving transformation in our service offerings.

Get to Know the Role

As a Lead Product Manager, you'll be at the forefront of shaping our customer support solutions to align with business goals and customer needs. Your insights will steer our innovative service enhancements. You will report to the Senior Product Leader for Grab Support and work onsite at the Grab One North Office.

The Critical Tasks You Will Perform

• Own the end-to-end product strategy for support capabilities, focusing on upstream prevention (reducing issue creation through better product, policy, and signal design).
• Partner closely with cross-functional teams to build and prioritise roadmaps that systematically improve first-contact resolution and lower reliance on manual agent handling.
• Use customer data, operational signals, and support metrics to identify root causes of issues, distinguish signal vs noise, and drive product decisions that eliminate recurring failure modes rather than treating symptoms.
• Work hand-in-hand with engineering to deliver scalable, reliable solutions that balance automation, controls, and edge-case handling, ensuring graceful fallbacks when automation or upstream systems fail.
• Act as a thought leader in redefining how support should work at Grab, shaping the move from reactive, ticket-based support to proactive, conversational, and AI-driven experiences.
• Stay ahead of industry trends in AI, automation, and customer experience, and apply these learnings pragmatically to evolve Grab's support capabilities.
• Clearly communicate product strategy, trade-offs, and performance to senior leadership and stakeholders, grounding discussions in data and consumer impact.

What Essential Skills You Will Need

• 8+ years of product experience, with mandatory hands-on experience shipping GenAI products across any domain.
• Strong product intuition backed by data, with the ability to identify high-leverage problems and make sound trade-offs in ambiguous environments.
• Proven experience driving complex, cross-functional initiatives from problem discovery through delivery at scale.
• Ability to translate abstract strategy into clear product direction, roadmaps, and execution plans that teams can align around.
• Senior-level judgment and leadership, with a track record of influencing stakeholders, mentoring PMs, and shaping product culture.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

Join our Ads and Demand Optimization Team, sitting at the intersection of machine learning, economics, and engineering. We design algorithms ensuring the right ads and promotional incentives reach the right audience. We optimise ads inventory and promotional spend to maximise Return On Investment (ROI) for merchants, users, and the platform. We focus on architecting the "brains" behind the system—solving complex marketplace challenges.

Get to Know the Role

We are looking for a Senior Data Scientist (G4) to bridge ads ranking and demand personalization. You'll develop algorithmic frameworks that shape user journeys, govern ads auctions, and allocate promotional budgets.

You'll report into the Data Science Manager II and based onsite at Grab One North Singapore office.

The Critical Tasks You Will Perform

• Design Optimization Frameworks: Develop data science methodologies for ad ranking and automated promo assignment.
• Lead Causal Inference: Deploy uplift models and causal inference frameworks to maximise promotional incrementality.
• Optimise Auctions: Improve ads auction mechanics and budget allocation to balance ecosystem health and platform ROI.
• Experimentation and Metrics: Design frameworks (A/B testing, switchback, bandits) evaluating CTR, CVR, and incremental GMV.
• Collaborate: Partner with Product and Engineering to translate marketplace challenges into clear data science roadmaps.

What Essential Skills You Will Need

• Qualification: Bachelor's Degree in Computer Science or related fields
• Experience: At least 4 years as a Data Scientist in ads ranking, recommendation, uplift modelling, or marketplace optimization.
• Methodology: Expertise in causal inference, uplift modelling, experimental design, or ads auction theory.
• Foundations: statistical modelling, machine learning, and mathematical optimization foundations.
• Tools: Proficiency in Python, SQL, and distributed data frameworks like Spark for large-scale datasets.
• Communication: Ability to translate complex concepts and bring structural clarity to open-ended product problems.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Commercial Systems team is the engine behind Grab's B2B growth and operational excellence. We own and manage the Salesforce ecosystem, building the sophisticated platform that empowers our teams to drive revenue and cross-sell services across Grab's diverse business verticals. Our mission is to eliminate friction in the sales process by delivering intelligent, automated solutions that provide a unified view of our partners. We combine deep CRM expertise with custom fullstack development to orchestrate complex workflows and system integrations that scale alongside Grab's evolving commercial needs.

Get to Know the Role

As the Engineering Lead, you will oversee the development of our cutting-edge software solutions, leading a team of experienced engineers, and driving technical projects across our organization.

You will report to the Head of Commercial System and work onsite in Grab office based in Petaling Jaya, Malaysia.

The Critical Tasks You Will Perform

• You will lead and mentor a team of fullstack developers, promoting a culture of innovation and continuous improvement
• You will collaborate with product managers and partners to define technical requirements and architectural decisions
• You will oversee the entire software development lifecycle, from concept to deployment and maintenance
• You will establish coding standards, development processes, and quality assurance practices
• You will conduct code reviews and provide constructive feedback to team members
• You will optimize application performance, security, and reliability
• You will stay up-to-date with emerging technologies and industry trends, recommending and implementing improvements as needed
• You will participate in technical decision-making and contribute to the overall technology strategy of the organization
• You will manage project timelines, resources, and deliverables to ensure high-quality releases

What Essential Skills You Will Need

• Bachelor's degree in Computer Science, Software Engineering, or a related technical field.
• 7+ years of experience in fullstack development, with experience building and scaling complex web applications.
• Expertise in programming languages such as Java, JavaScript, with a deep understanding of enterprise-grade backend logic.
• Proficiency in modern web frameworks and libraries, specifically React, Node.js, and Django.
• AI & Generative AI Proficiency involves experience using Claude Code, Cursor, and Large Language Models (LLMs) in production environments. This includes prompt engineering, Retrieval-Augmented Generation (RAG), and using AI to automate commercial workflows or sales intelligence.
• Knowledge of database management systems, both SQL (PostgreSQL, MySQL) and NoSQL (DynamoDB, MongoDB), with a focus on data integrity for CRM systems.
• Experience with cloud platforms such as AWS, Azure, or GCP, in deploying and managing AI-driven microservices.
• Experience with shift-left testing methodologies, including unit, integration, and automated testing to ensure platform stability.
• Deep understanding of DevOps practices and CI/CD pipelines to facilitate rapid, reliable deployment cycles.
• Excellent system architecture and design skills, with the ability to create scalable, distributed systems that can handle high-volume commercial data.
• Visionary Mindset with the ability to drive innovation, particularly in how one can use AI to disrupt traditional sales and cross-selling models.
• Familiarity with the software development lifecycle (SDLC) and industry best practices within an Agile environment.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Merchant App Flutter team builds and maintains the core merchant app for businesses using Grab. Whether you're supporting small local vendors or scaling for international franchises, the team focuses on creating tools to empower merchants. You'll join a close-knit group of passionate engineers committed to elevating the merchant experience and delivering impactful solutions

Get to Know the Role

Reporting to the Software Engineering Manager, you will focus on both feature development and engineering optimization for the Grab merchant app. With this role, you will take direct responsibility for delivering high-quality technical solutions, scaling tools for merchants, and taking ownership of impactful engineering contributions. This role is an onsite role based in Jakarta

The Critical Tasks You Will Perform

• You will develop and enhance app features to improve merchant workflows, ensuring the app is efficient, responsive, and user-friendly.
• You will design clear, scalable programming solutions using best practices such as dependency injection or MVVM.
• You will analyze and optimize app performance to address issues like response time, battery use, and storage impact.
• You will write robust unit tests, integration tests, and collaborate with QA engineers to maintain quality standards during app releases.
• You will maintain current features, resolve bugs, and enhance code functionality while ensuring technical consistency and long-term performance goals.
• You will serve in the on-call rotation for critical mobile issues, balancing rapid fixes with logical troubleshooting.

What Essential Skills You Will Need

• 6+ years of experience in software engineering, with a focus on Fullstack Development
• Proven track record of building and scaling distributed systems in a high-growth environment.
• Deep expertise in backend languages (preferably Go) and modern frontend frameworks (React) or mobile (Flutter).
• A Product Engineer mindset which makes you care as much about the user's "Latency to Book" as you do about the cleanliness of the code.
• The ability to explain complex technical trade-offs to non-technical stakeholders clearly and persuasively.
• Solid understanding of database technologies, including MySQL and NoSQL databases like AWS DynamoDB
• You proactively automate CI/CD pipelines and regression testing to ensure that high-quality code reaches production faster and safer.
• A disciplined approach to quality. You are proficient in the Testing Pyramid—from lightning-fast unit tests to comprehensive integration and end-to-end (E2E) suites.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Platform Quality & Experience team at Grab is composed of passionate individuals dedicated to maintaining and improving the experience of users on our platform. We believe in insights from user behavior and data analysis to foster a positive experience for everyone involved with Grab, from driver and delivery-partners to merchant-partners and consumers. As a member of this team, you'll be collaborating across teams and contributing to the strategic advancement of the platform's quality and experience.

You will report to Manager, Platform Quality & Experience; this role is based Petaling Jaya.

Get to Know the Role

This is a high-impact role within Grab, focused on improving marketplace and operational efficiency across the platform, with a mandate to make that experience faster, more reliable, and more efficient for all parties involved.

You will use deep analytical rigor to diagnose inefficiencies and translate findings into concrete, actionable changes — while leading those changes end-to-end with cross-functional stakeholders.

If you are someone who is energized by complex, ambiguous problems, loves getting into the details of data, and can translate analysis into action, you will thrive in this role.

The Critical Tasks You Will Perform

• Data-Driven Insight Generation: Own the analytical workstream — independently build queries, construct dashboards, and conduct deep dives to surface insights that drive decision-making. You are expected to be hands-on with data, not just a consumer of reports.
• Policy Development & Optimization: Identify gaps and inefficiencies in existing platform policies through data analysis, and develop or iterate on policies that are fair, operationally sound, and improve outcomes for users on the platform.
• Project Leadership: Lead cross-functional projects from problem framing through to implementation and measurement. Align stakeholders across teams such as Strategy, Commercial, Operations, Product on problem definitions, proposed solutions, and success metrics.

What Essential Skills You Will Need

• A minimum of 4 years' experience in Strategy, Business Analyst or Consulting is highly valued.
• Proficiency in the use of SQL is a MUST- you should be comfortable independently writing complex queries to extract and analyze large datasets
• A proven ability to interpret data, identify gaps within current processes, and devise and implement strategic improvement plans are critical requisites for this role
• Exceptional skills in stakeholder management and communication are needed

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Data Platform team is a collective of software engineers, product managers, product designers, and technical program managers, who build the data foundation that powers Grab's business. Platforms within the team's scope encompass Grab's Data Lake and Signals Marketplace, Data Discovery and Catalog, Customer Data Platform, Experimentation, Metrics, and others. Our mission is to turn data into a growth engine within the Grab ecosystem and to enable Grabbers to work smarter, faster, and more collaboratively.

The Data Mesh team owns Signals Marketplace, Grab's data mesh. Domain teams own their data, and we give them the platform and shared standards to model, test and secure it. We also run the catalog where analysts, data scientists and ML engineers find that data every day, increasingly through AI agents.

Get to Know the Role

We have certified our most-used data assets and made them easy to find. The opportunity now is to get full value from this data by moving consumers onto it and off the long tail of tables they use today. We want a data PM who has built a data mesh or a shared enterprise data model and can use that experience to shape Grab's Data Mesh. Your job is to get every team and agent at Grab building on a consistent model of the business.

You will set the standards every producing team at Grab follows, and keep them light wherever the stakes are low. You will own the AI tools that data engineers and analysts use to build, test and query data, and drive their adoption across Grab.

This is an individual contributor role based onsite in Grab's headquarters in Singapore, reporting to the Head of Product, Data and AI Platforms.

The Critical Tasks You Will Perform

• You will own the strategy and roadmap for Grab's data mesh, and be responsible for data throughput over modeled data.
• You will own how Grab models its core business entities, how they map to physical data, and how they relate to each other.
• You will make modeled data products the default for analysis and for training Grab's AI models. Publishing one must take a domain team less work than publishing a raw table, and break the tradeoff with data duplication.
• You will own the data quality testing, with stricter tests for the data that matters most.
• You will decide which data Grab cannot afford to get wrong, by what breaks when it fails and what growth it drives. Consumers of that data provide inputs for the contracts that producer changes must pass.
• You will ensure Grab's data mesh is secure with proper access control and data classification.
• You will own Grab's data catalog, including lineage and the business context behind each table, and automate its upkeep.
• You will build in the open and do your own analysis through our agents.

What Essential Skills You Will Need

• Product Management: 6+ years in technical product management, including 2+ owning data platforms. Internal platforms and commercial products both count.
• Data Mesh and Data Modeling: You have made shared definitions stick across teams that each own their data, using data mesh, a layered lakehouse, or entity and semantic modeling.
• Data Architecture: You can trace data from Kafka through Spark or Flink jobs into the Iceberg tables analysts query in Trino, and spot where an upstream change quietly breaks a consumer even when the schema holds. You use that to challenge engineering designs.
• Data Trust: You have shipped data contracts, quality checks or incident workflows, tiered by business impact so higher tiers get stricter tests and faster fixes.
• Governance and Security: You have built access control or data classification into a data platform, for example tag-based policies or column masking. You can explain how an attacker would use an AI agent against it, and how you would stop them.
• AI and Agents: You have shipped metadata or context that agents read from DataHub or a similar catalog, and shown with evals that their answers got more accurate. You build with AI coding agents yourself.
• Influence: You have moved teams or customers you do not control onto a standard you set, and retired what it replaced.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Business & Transaction Platform (BTP) Data Science team develops scalable machine learning algorithms and intelligent platforms that power transaction efficiency and platform reliability across Grab. We solve core challenges across prediction, forecasting, classification, and generative AI—building foundational data products that support downstream applications across the Grab ecosystem in Southeast Asia.

Get to Know the Role

We are looking for a Senior Data Scientist to help construct in-house machine learning platforms and deploying production-grade ML and LLM solutions to solve complex business problems at scale. You will apply cutting-edge technologies to drive real-world impact for millions of consumers and merchant partners.Reporting to the Senior Data Science Manager, this is a full-time individual contributor role based onsite at our One North office in Singapore.Ready to shape intelligent platform systems at regional scale? Join us and apply today.

The Critical Tasks You Will Perform

• Architect Scalable ML Solutions: Design, develop, and benchmark efficient deep learning and machine learning algorithms for large-scale prediction, classification, and forecasting problems.
• Deploy Production LLMs and Pipelines: Build, fine-tune, and deploy state-of-the-art LLMs and ML pipelines into production platforms in collaboration with engineering teams.
• Process & Feature Engineering: Analyse massive, multi-modal datasets and build data processing pipelines using distributed computing frameworks.
• Measure Business Impact: Design and execute offline evaluations and online A/B experiments to validate model accuracy, latency, and business performance metrics.
• Drive Platform Innovation: Stay at the forefront of machine learning and GenAI research, contributing to technical IP, prototypes, and team best practices.
• Cross-Functional Integration: Partner with Product, Engineering, and Operations stakeholders to translate business requirements into scalable ML features.
• Leverage AI for Productivity: Utilize GenAI tools and modern development workflows to accelerate code delivery, pipeline testing, and technical documentation.

What Essential Skills You Will Need

• Education & Domain Expertise: A Master's or PhD in Computer Science, Operations Research, Mathematics, Data Science, or a related quantitative field.
• Relevant Track Record: At least 2 years of hands-on industry experience building, deploying, and monitoring machine learning or deep learning models in production environments.
• Technical & Coding Proficiency: Programming skills in Python and PyTorch, alongside practical experience with SQL and Spark for distributed data processing.
• End-to-End Pipeline Knowledge: Understanding of data extraction, transformation, and pipeline engineering (ETL) within large-scale data platform architectures.
• LLM & Deep Learning Experience: Hands-on experience developing or fine-tuning transformer models, NLP architectures, or modern LLM frameworks.
• Stakeholder & Analytical Translation: Demonstrated ability to translate ambiguous business and transaction challenges into concrete, measurable ML formulations.
• Mandatory AI Productivity: Experience engaging with AI tools and emerging technologies to enhance productivity, improve workflows, and contribute new ideas.

What Essential Skills You Will Need

• Education & Domain Expertise: A Master's Degree in Computer Science, Operations Research, Mathematics, Data Science, or a related quantitative field.
• Relevant Track Record: At least 2 years of hands-on industry experience building, deploying, and monitoring machine learning or deep learning models in production environments.
• Technical & Coding Proficiency: Programming skills in Python and PyTorch, alongside practical experience with SQL and Spark for distributed data processing.
• End-to-End Pipeline Knowledge: Understanding of data extraction, transformation, and pipeline engineering (ETL) within large-scale data platform architectures.
• LLM & Deep Learning Experience: Hands-on experience developing or fine-tuning transformer models, NLP architectures, or modern LLM frameworks.
• Stakeholder & Analytical Translation: Demonstrated ability to translate ambiguous business and transaction challenges into concrete, measurable ML formulations.
• Mandatory AI Productivity: Experience engaging with AI tools and emerging technologies to enhance productivity, improve workflows, and contribute new ideas.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The People Science team, within Grab's Office of Organisational Capabilities, turns people data, research, and AI into better organisational decisions. We are building a user-centric intelligence capability that helps Grabbers, managers, People teams, and business leaders understand what is happening, identify what matters, and take effective action.

Get to Know the Role

As Research Scientist, People Analytics you will apply strategic consulting, applied research, and structured problem-solving to complex people and organisational challenges. You will build AI systems and agents that automate People Science workflows, develop an organisational listening engine that turns signals into action, and advise People and business leaders on real problems. This is a hands-on role requiring research rigour, analytical judgement, and user-centric product thinking.

You will report to the Head, People Science.

Work arrangementh: 5-day onsite.

The Critical Tasks You Will Perform

• Build an organisational listening and action engine using employee listening, workforce, behavioural, and operational data to identify signals, diagnose root causes, and guide action.
• Build user-centric AI systems and agents that automate People Science workflows, from data discovery and analysis to hypothesis testing, programme evaluation, insight generation, and recommendations.
• Conduct applied organisational research using qualitative and quantitative methods, including surveys, interviews, experiments, and mixed-method approaches.
• Design hypotheses and evaluate People programmes or interventions using appropriate research, experimental, or quasi-experimental methods.
• Act as a strategic advisor to People and business leaders by framing ambiguous problems, conducting analysis, evaluating options, and translating evidence into practical decisions.
• Democratise people data through accessible AI agents, self-service tools, and data products that help non-technical users make better decisions.

What Essential Skills You Will Need

• 8 - 12 years of experience in strategic consulting, applied research, organisational research, decision science, analytics, or a related field, with hands-on end-to-end problem solving.
• Experience advising senior stakeholders by defining ambiguous problems, diagnosing root causes, evaluating options, and translating evidence into practical decisions.
• Strong applied research capability across qualitative and quantitative methods, including research design, hypothesis development, surveys, interviews, experiments, and mixed-method approaches.
• Practical knowledge of programme evaluation, experimental design, causal or quasi-experimental analysis, and the ability to interpret evidence and its limitations.
• Experience synthesise data, research findings, and user perspectives into clear recommendations.
• Working proficiency in at least one analytical language, such as SQL, Python, or R, with the ability to conduct and interpret analysis.
• Experience engaging with AI tools and emerging technologies to improve research, analysis, workflows, and decision support, with an understanding of responsible AI, privacy, and bias considerations.

Good To Have

• Experience in People Analytics, organisational psychology, behavioural science, workforce strategy, or social research.
• Experience building or prototyping AI systems, AI agents, LLM-enabled workflows, or analytical automation.
• Experience with employee listening, behavioural interventions, productivity measurement, programme implementation, or organisational change.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

Grab For Business team is building the solutions used by enterprise customers and employees to access Grab offerings such as ride hailing, food deliveries, gift cards and more. We are a team built with transparent and stay informed about relevant technology trends and developments, striving for building the products that our users love to use everyday. In next year, we have goals to expand our customer segments, offer richer user experience and contribute more to the success of Grab.

Get to Know the Role

You will work with other experienced engineers on the team to develop our backend services, ensure the robustness and of the system which provides APIs used by several mobile and web app. You will be reporting to an engineering manager who is based in Singapore. You will work onsite in Singapore.

The Critical Tasks You Will Perform

• Lead the design, and operation of scalable, maintainable, and reliable backend services and platform components.
• Convert product and requirements into technical solutions while driving design discussions and architectural trade-offs.
• Oversee the delivery of high-quality code by maintaining standards in testing, performance, observability, and rigorous code reviews.
• Partner with product, business, mobile, web, data, and infrastructure teams to solve end-to-end-user and system challenges.
• Improve service reliability through monitoring, proactive system health fixes, incident response, and root cause analysis.
• Participate in the team's on-call rotation and take active ownership during production incidents.
• Guide engineers through technical coaching, design reviews, and knowledge sharing.
• Identify and guide ongoing improvements in engineering processes, developer productivity, and overall system health.

What Essential Skills You Will Need

• You have a degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• You have 10+ years of software development experience and a history of delivering successful solutions across teams.
• You have proficiency in Go. You write idiomatic, testable, and maintainable code.
• You have hands-on experience writing and operating backend microservices. You are familiar with HTTP/gRPC, relational databases (MySQL) and NoSQL databases (Redis). You have a working knowledge of container orchestration (Kubernetes), service mesh (Istio), and observability (DataDog, Kibana, Grafana).
• You understand how developers use version control and CI/CD to collaborate on a codebase and ship software (Git, GitLab).

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

Grab's Public Affairs team partners with governments to support national policies, engage in public policy discussions, and drive initiatives for positive technological impact. We are a forward-looking team that's actively shaping the future of technology and society in Southeast Asia.

Get to Know the Role

We are looking for an Intern to support strategy implementation for Grab's Public Affairs team. You will also support Grab's Public Affairs efforts. Additionally, you will help develop partnerships with government, community, and private partners to bolster Grab's public affairs plans. You will be fully on-site. The internship duration is for 6 months from January 2027 to June 2027.

The Critical Tasks You Will Perform

• You will support strategy implementation by analysing public policy issues, developing positions and recommendations, and collaborating with regional teams to promote Grab's social mission.
• You will develop strategies and projects related to Grab's Public Affairs goals, working with other teams to create plans and programmes.
• You will research public policy issues at the intersection of technology and society, and develop campaigns to enhance Grab's reputation as a trusted industry leader, including planning dialogues and roundtable discussions.
• You will create collateral and materials to provide industry insights and inform our markets.
• You will help develop partnerships with government, community, and private partners by coordinating between external partners and other teams to build partnership programmes.

What Essential Skills You Will Need

• Knowledge of technology industry policy issues and Grab's business.
• Experience evaluating challenges and developing solutions.
• Express ideas in writing and verbally, encouraging positive team interactions.
• Proficient Project Management skills.
• Undergraduate or Master's student in Public Policy, Business Administration, International Relations, Economics, Political Science, Social Science, or related fields.
• Conduct research and synthesis of important insights applicable to business
• Project management skills
• Understand business impact from policy topics

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer our Interns:

• Comprehensive Medical Insurance: We got you covered with medical insurance plans.
• Leave Entitlement: Enjoy a range of leave options including Annual Leave, Medical Leave, and Hospitalization Leave.
• Flexible Work Arrangements: Benefit from a flexible work schedule that allows you to balance your academic commitments and personal life.
• Community Involvement: Get involved in community service through Love-all-Serve-all (LASA) programs.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

You will join the Regional GrabAds SMB Strategy & Planning team, where we focus on supporting business development and creating strategic plans to build self-serve ads. Our team collaborates closely with various departments, including GrabAds, Product, Marketing, Food & CE, and other partners, to identify effective advertising solutions for our merchants.

Get to Know the Role

Reporting to the Manager for Self-Serve Business Strategy and Planning, you will help support regional business development and creating strategies to boost self-serve ad growth. You will promote and delivering advertising services within Grab's ecosystem. The role demands working closely with leaders from multiple functions to foster broad merchant adoption of our advertising solutions.

You will report to the Manager, Self Serve Business Planning, and be based in Petaling Jaya, working onsite.

The Critical Tasks You Will Perform

• You will guide budget planning, forecasting, and performance monitoring to ensure we meet our targets.
• You will establish and manage performance goals, define Goals, and align them across departments to support business growth.
• You will co-create and execute strategies and special projects designed to enhance our business potential through cross-functional and regional collaboration.
• You will develop and manage demand planning initiatives, working with Marketing, CRM, Product, and Solutions teams to improve customer lifecycle and grow the account base.
• You will foster advertiser growth by developing strategic plans to boost ad loyalty on our platform.
• You will take a long-term view of market positioning and target relevant market segments.
• You will manage regular business reviews and provide executive updates for leadership agreement.

What Essential Skills You Will Need

• You have 4+ years of experience in strategy, business operations, market research, or consulting.
• You have strong analytical aptitude to evaluate data, set goals, and guide business strategies.
• You have a solid understanding and previous experience in digital advertising.
• You have a proven ability to work across different teams and gather competitive insights from various stakeholders.
• You have proficiency with data analysis and visualization tools such as SQL or Tableau.
• You have effective communication skills, with the ability to present information clearly to stakeholders at all levels.
• You have demonstrated project management and organizational skills to manage multiple concurrent tasks and projects efficiently.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What we stand for at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

You will join the Regional GrabAds SMB Strategy & Planning team, where we focus on supporting business development and creating strategic plans to build self-serve ads. Our team collaborates closely with various departments, including GrabAds, Product, Marketing, Food & CE, and other partners, to identify effective advertising solutions for our merchants.

Get to Know the Role

Reporting to the Manager for Self-Serve Business Strategy and Planning, you will help support regional business development and creating strategies to boost self-serve ad growth. You will promote and delivering advertising services within Grab's ecosystem. The role demands working closely with leaders from multiple functions to foster broad merchant adoption of our advertising solutions.

You will report to the Manager, Self Serve Business Planning, and be based in Petaling Jaya, working onsite.

The Critical Tasks You Will Perform

• You will guide budget planning, forecasting, and performance monitoring to ensure we meet our targets.
• You will establish and manage performance goals, define Goals, and align them across departments to support business growth.
• You will co-create and execute strategies and special projects designed to enhance our business potential through cross-functional and regional collaboration.
• You will develop and manage demand planning initiatives, working with Marketing, CRM, Product, and Solutions teams to improve customer lifecycle and grow the account base.
• You will foster advertiser growth by developing strategic plans to boost ad loyalty on our platform.
• You will take a long-term view of market positioning and target relevant market segments.
• You will manage regular business reviews and provide executive updates for leadership agreement.

What Essential Skills You Will Need

• You have 4+ years of experience in strategy, business operations, market research, or consulting.
• You have strong analytical aptitude to evaluate data, set goals, and guide business strategies.
• You have a solid understanding and previous experience in digital advertising.
• You have a proven ability to work across different teams and gather competitive insights from various stakeholders.
• You have proficiency with data analysis and visualization tools such as SQL or Tableau.
• You have effective communication skills, with the ability to present information clearly to stakeholders at all levels.
• You have demonstrated project management and organizational skills to manage multiple concurrent tasks and projects efficiently.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What we stand for at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

You will join the Regional GrabAds SMB Strategy & Planning team, where we focus on supporting business development and creating strategic plans to build self-serve ads. Our team collaborates closely with various departments, including GrabAds, Product, Marketing, Food & CE, and other partners, to identify effective advertising solutions for our merchants.

Get to Know the Role

Reporting to the Manager for Self-Serve Business Strategy and Planning, you will help support regional business development and creating strategies to boost self-serve ad growth. You will promote and delivering advertising services within Grab's ecosystem. The role demands working closely with leaders from multiple functions to foster broad merchant adoption of our advertising solutions.

You will report to the Manager, Self Serve Business Planning, and be based in Petaling Jaya, working onsite.

The Critical Tasks You Will Perform

• You will guide budget planning, forecasting, and performance monitoring to ensure we meet our targets.
• You will establish and manage performance goals, define Goals, and align them across departments to support business growth.
• You will co-create and execute strategies and special projects designed to enhance our business potential through cross-functional and regional collaboration.
• You will develop and manage demand planning initiatives, working with Marketing, CRM, Product, and Solutions teams to improve customer lifecycle and grow the account base.
• You will foster advertiser growth by developing strategic plans to boost ad loyalty on our platform.
• You will take a long-term view of market positioning and target relevant market segments.
• You will manage regular business reviews and provide executive updates for leadership agreement.

What Essential Skills You Will Need

• You have 4+ years of experience in strategy, business operations, market research, or consulting.
• You have strong analytical aptitude to evaluate data, set goals, and guide business strategies.
• You have a solid understanding and previous experience in digital advertising.
• You have a proven ability to work across different teams and gather competitive insights from various stakeholders.
• You have proficiency with data analysis and visualization tools such as SQL or Tableau.
• You have effective communication skills, with the ability to present information clearly to stakeholders at all levels.
• You have demonstrated project management and organizational skills to manage multiple concurrent tasks and projects efficiently.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What we stand for at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to know our Team

At Grabber Technology Solutions (GTS), we revolutionise the technology experience for every Grabber. Our mission is to empower our team with seamless and innovative solutions that enhance their daily work. We are a diverse group of forward-thinkers committed to creating personalised IT experiences. If you're passionate about customer-centric innovation and excited about technology at Grab, come join us and help shape the future of technology!

Get to know the Role

We are looking for a Senior Solution Specialist, People Systems to enhance Workday solutions across Compensation and Core HCM. You will be the subject matter expert for these areas, partner with teams to solve system and process issues, and help deliver scalable, People Systems solutions. This role is ideal for someone with strong Workday functional knowledge, hands-on configuration experience, and the ability to support continuous improvement across People processes.

This role will be reporting to the Solution Manager II, People Systems and will be based onsite at our Petaling Jaya office.

The Critical Tasks You Will Perform:

• Be the subject matter expert for Compensation and Core HCM processes and solutions
• Support change requests, enhancements, and issue resolution across Workday modules
• Perform essential system administration functions, including configuration, security management, complex report configuration, and bulk data processing.
• Manage system life cycles by assisting in the review, testing, and implementation of new features, fixes, and releases.
• Partner with other teams to gather requirements, identify gaps, and recommend solutions that meet our needs.
• Drive process improvement and innovative solutions, identifying opportunities for automation to enhance organizational efficiency.
• Develop user procedures, guidelines, documentation, and training to ensure adoption of new processes and functionality.

The must haves skills

• 5+ years of Workday experience with hands-on knowledge of Core HCM and Compensation.
• Experience supporting at least 1–2 Advanced Compensation cycles or launches.
• Experience with Workday configuration, business processes, testing, and UAT.
• Hands-on experience with Workday reporting, analytics, EIB, and security administration.
• Experience in requirements gathering, fit-gap analysis, and solution design.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

About the Team:

The Robotics Technology team is a core part of Grab's long-term vision to build urban embodied AI. Our engineers take full ownership of the product lifecycle: designing and manufacturing hardware in-house, developing control and machine-learning systems, and rigorously testing in real-world conditions and production fleet operations. We are executing an ambitious growth plan to expand our robotics fleet across cities over the coming years, and we are focused on delivering highly productive, safe and efficient robot delivery services that help address current delivery labour shortages.

Based in Singapore and China, we offer opportunities to work on the latest autonomy, deploy solutions in complex environments, and directly influence the future of last-mile logistics. If you're excited by tangible impact, large-scale systems and cross-functional engineering, you'll find meaningful challenges and rapid career growth here.

Get to know the role

As a Senior Perception & Prediction Engineer, you will build and ship systems that turn raw multi-sensor data into a reliable, real-time and predictive representation of the world. You will work across a robust modular perception stack and modern learning-based approaches, contributing through model development, evaluation, debugging, integration and on-robot validation.

On top of a shipped multi-sensor detection baseline, you will deepen three connected capabilities: multi-object tracking, generic / open-set world understanding, and motion prediction. You will also help evaluate and productionise end-to-end temporal perception-prediction models and VLA / embodied foundation models for open-vocabulary understanding, long-tail reasoning and task-conditioned robot intelligence.

We are pragmatic about new research: a model earns its place through measurable closed-loop value, reliable grounding, real-time performance and safety. Classical geometry, filtering and modular components remain important as interpretable baselines, safety fallbacks and guardrails. This role offers the opportunity to take promising research from prototype to fleet data, embedded deployment and real-world robot behaviour.

You will report to the Senior Principal Perception & Prediction Engineer and work onsite at a Grab office.

The critical tasks you will perform

• You will develop and improve multi-object tracking — data association, Bayesian state estimation (Kalman / EKF / UKF and motion models), track lifecycle, and ID stability through detector gaps, occlusions and crowded scenes — and evolve it toward learning-based tracking, including learned association, joint detection-and-tracking and query / transformer-based trackers.
• You will build and harden generic / open-set world understanding — class-agnostic obstacle detection, occupancy grids / occupancy networks / BEV occupancy, clustering and learned generic-object branches — so the robot safely reacts to rare or unknown objects.
• You will build motion prediction for pedestrians, cyclists, vehicles and other agents, including multi-modal trajectory forecasting, interaction-aware prediction, occupancy flow, uncertainty estimation and well-defined interfaces into behaviour and planning.
• You will develop and evaluate end-to-end temporal perception-prediction approaches, such as joint detection-tracking-forecasting, streaming BEV representations, agent / trajectory queries and learned world models, while maintaining strong modular baselines and production fallbacks.
• You will explore VLM / VLA and embodied foundation models for open-vocabulary perception, semantic scene reasoning, task-conditioned understanding, long-tail discovery, auto-labeling and teacher-student supervision. You will test grounding, hallucination, temporal consistency, latency and robustness, then distil, quantise or adapt useful capabilities for on-robot deployment rather than stopping at demos.
• You will strengthen multi-sensor and temporal integration across camera, LiDAR, radar and IMU, ensuring geometry, timing, identities, predictions and semantic context remain consistent over time.
• You will define quality gates across tracking (MOTA / MOTP-style, ID-switch, fragmentation), prediction (ADE / FDE, miss rate, NLL / calibration), generic-object / occupancy / occupancy-flow recall, closed-loop safety outcomes and embedded latency budgets, and drive down regressions with fleet-log root-cause analysis.
• You will partner with Detection, Prediction, Planning, Data & Infra, and Integration teams to move classical, learning-based and foundation-model capabilities from research into reproducible training, replay, simulation, NVIDIA Orin / TensorRT deployment and production-like robot testing.

What Essential Skills You Will Need

• At least 3 years hands-on experience shipping or operating perception and / or prediction systems for robotics, AV or ADAS, with strong autonomous-driving experience and a record of improving real-world performance.
• Rich experience across classical / geometric and learning-based approaches, with sound judgement on when to use modular methods, end-to-end models or hybrid designs, and how to retain interpretable safety fallbacks.
• Proven depth in multi-object tracking — data association, Bayesian filtering, track lifecycle, multi-sensor / temporal association, ID stability and low-latency evaluation; experience with learned or query-based tracking is valuable.
• Hands-on experience with generic / open-set perception — class-agnostic obstacle detection, occupancy representations, LiDAR clustering, anomaly / unknown-object handling or fusion with learned detections.
• Hands-on depth in at least one modern temporal area: motion forecasting, occupancy flow, streaming / temporal BEV, learned world models, or joint detection-tracking-prediction. You should understand multi-modal uncertainty and the interface between perception, prediction and planning.
• Fundamentals in geometry and multi-sensor systems, including practical calibration know-how and the ability to diagnose alignment or time-synchronisation issues that impact model quality.
• Proficiency in C++ and Python, with the ability to write production-quality code, build training / evaluation tools and reason about real-time embedded performance.
• Experience navigating noisy production-like environments through reproducible experiments, clear metrics, log-driven root-cause analysis, simulation / replay and validation-minded execution.
• Self-motivated and dependable, with genuine enthusiasm for autonomous driving, robotics and embodied AI, and the judgement to separate robust progress from research hype.
• Demonstrated proficiency in leveraging AI tools and systems to accelerate engineering and research without compromising quality, security or reproducibility.

Good to have

• End-to-end perception and prediction: joint detection-tracking-forecasting, occupancy / occupancy-flow prediction, streaming BEV, agent / trajectory queries or world models.
• Motion prediction for autonomous systems: multi-modal trajectories, interaction-aware forecasting, uncertainty calibration, planning interfaces, closed-loop simulation or behaviour evaluation.
• Experience with VLM / VLA / embodied foundation models, including vision-language grounding, open-vocabulary perception, task or instruction conditioning, semantic scene reasoning, long-tail mining or action-relevant representations.
• Foundation-model adaptation and deployment: supervised fine-tuning / LoRA, preference or imitation data, distillation, quantisation, teacher-student pipelines, edge inference and systematic evaluation of hallucination and grounding.
• 3D / BEV detection and sensor fusion (for example BEVFusion / LSS), temporal models, 4D data and multi-camera / LiDAR / radar integration.
• Experience with common robotics / perception libraries and platforms such as OpenCV, PCL, Ceres, ROS 2, NVIDIA Orin, TensorRT or DeepStream, plus strong visualisation and debugging practices.
• Familiarity with the model lifecycle: dataset curation, auto-labeling, temporal annotation, active learning, regression detection, inference optimisation and fleet-data feedback loops.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. 

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

About the Team:

The Robotics Technology team is a core part of Grab's long-term vision to build urban embodied AI. Our engineers take full ownership of the product lifecycle: designing and manufacturing hardware in-house, developing control and machine-learning systems, and rigorously testing in real-world conditions and production fleet operations. We are executing an ambitious growth plan to expand our robotics fleet across cities over the coming years, and we are focused on delivering highly productive, safe and efficient robot delivery services that help address current delivery labour shortages.

Based in Singapore and China, we offer opportunities to work on the latest autonomy, deploy solutions in complex environments, and directly influence the future of last-mile logistics. If you're excited by tangible impact, large-scale systems and cross-functional engineering, you'll find meaningful challenges and rapid career growth here.

Get to know the role

As a Senior Perception & Prediction Engineer, you will build and ship systems that turn raw multi-sensor data into a reliable, real-time and predictive representation of the world. You will work across a robust modular perception stack and modern learning-based approaches, contributing through model development, evaluation, debugging, integration and on-robot validation.

On top of a shipped multi-sensor detection baseline, you will deepen three connected capabilities: multi-object tracking, generic / open-set world understanding, and motion prediction. You will also help evaluate and productionise end-to-end temporal perception-prediction models and VLA / embodied foundation models for open-vocabulary understanding, long-tail reasoning and task-conditioned robot intelligence.

We are pragmatic about new research: a model earns its place through measurable closed-loop value, reliable grounding, real-time performance and safety. Classical geometry, filtering and modular components remain important as interpretable baselines, safety fallbacks and guardrails. This role offers the opportunity to take promising research from prototype to fleet data, embedded deployment and real-world robot behaviour.

You will report to the Senior Principal Perception & Prediction Engineer and work onsite at a Grab office.

The critical tasks you will perform

• You will develop and improve multi-object tracking — data association, Bayesian state estimation (Kalman / EKF / UKF and motion models), track lifecycle, and ID stability through detector gaps, occlusions and crowded scenes — and evolve it toward learning-based tracking, including learned association, joint detection-and-tracking and query / transformer-based trackers.
• You will build and harden generic / open-set world understanding — class-agnostic obstacle detection, occupancy grids / occupancy networks / BEV occupancy, clustering and learned generic-object branches — so the robot safely reacts to rare or unknown objects.
• You will build motion prediction for pedestrians, cyclists, vehicles and other agents, including multi-modal trajectory forecasting, interaction-aware prediction, occupancy flow, uncertainty estimation and well-defined interfaces into behaviour and planning.
• You will develop and evaluate end-to-end temporal perception-prediction approaches, such as joint detection-tracking-forecasting, streaming BEV representations, agent / trajectory queries and learned world models, while maintaining strong modular baselines and production fallbacks.
• You will explore VLM / VLA and embodied foundation models for open-vocabulary perception, semantic scene reasoning, task-conditioned understanding, long-tail discovery, auto-labeling and teacher-student supervision. You will test grounding, hallucination, temporal consistency, latency and robustness, then distil, quantise or adapt useful capabilities for on-robot deployment rather than stopping at demos.
• You will strengthen multi-sensor and temporal integration across camera, LiDAR, radar and IMU, ensuring geometry, timing, identities, predictions and semantic context remain consistent over time.
• You will define quality gates across tracking (MOTA / MOTP-style, ID-switch, fragmentation), prediction (ADE / FDE, miss rate, NLL / calibration), generic-object / occupancy / occupancy-flow recall, closed-loop safety outcomes and embedded latency budgets, and drive down regressions with fleet-log root-cause analysis.
• You will partner with Detection, Prediction, Planning, Data & Infra, and Integration teams to move classical, learning-based and foundation-model capabilities from research into reproducible training, replay, simulation, NVIDIA Orin / TensorRT deployment and production-like robot testing.

Skills you need

What Essential Skills You Will Need

• At least 3 years hands-on experience shipping or operating perception and / or prediction systems for robotics, AV or ADAS, with strong autonomous-driving experience and a record of improving real-world performance.
• Rich experience across classical / geometric and learning-based approaches, with sound judgement on when to use modular methods, end-to-end models or hybrid designs, and how to retain interpretable safety fallbacks.
• Proven depth in multi-object tracking — data association, Bayesian filtering, track lifecycle, multi-sensor / temporal association, ID stability and low-latency evaluation; experience with learned or query-based tracking is valuable.
• Hands-on experience with generic / open-set perception — class-agnostic obstacle detection, occupancy representations, LiDAR clustering, anomaly / unknown-object handling or fusion with learned detections.
• Hands-on depth in at least one modern temporal area: motion forecasting, occupancy flow, streaming / temporal BEV, learned world models, or joint detection-tracking-prediction. You should understand multi-modal uncertainty and the interface between perception, prediction and planning.
• Fundamentals in geometry and multi-sensor systems, including practical calibration know-how and the ability to diagnose alignment or time-synchronisation issues that impact model quality.
• Proficiency in C++ and Python, with the ability to write production-quality code, build training / evaluation tools and reason about real-time embedded performance.
• Experience navigating noisy production-like environments through reproducible experiments, clear metrics, log-driven root-cause analysis, simulation / replay and validation-minded execution.
• Self-motivated and dependable, with genuine enthusiasm for autonomous driving, robotics and embodied AI, and the judgement to separate robust progress from research hype.
• Demonstrated proficiency in leveraging AI tools and systems to accelerate engineering and research without compromising quality, security or reproducibility.

Good to have

• End-to-end perception and prediction: joint detection-tracking-forecasting, occupancy / occupancy-flow prediction, streaming BEV, agent / trajectory queries or world models.
• Motion prediction for autonomous systems: multi-modal trajectories, interaction-aware forecasting, uncertainty calibration, planning interfaces, closed-loop simulation or behaviour evaluation.
• Experience with VLM / VLA / embodied foundation models, including vision-language grounding, open-vocabulary perception, task or instruction conditioning, semantic scene reasoning, long-tail mining or action-relevant representations.
• Foundation-model adaptation and deployment: supervised fine-tuning / LoRA, preference or imitation data, distillation, quantisation, teacher-student pipelines, edge inference and systematic evaluation of hallucination and grounding.
• 3D / BEV detection and sensor fusion (for example BEVFusion / LSS), temporal models, 4D data and multi-camera / LiDAR / radar integration.
• Experience with common robotics / perception libraries and platforms such as OpenCV, PCL, Ceres, ROS 2, NVIDIA Orin, TensorRT or DeepStream, plus strong visualisation and debugging practices.
• Familiarity with the model lifecycle: dataset curation, auto-labeling, temporal annotation, active learning, regression detection, inference optimisation and fleet-data feedback loops.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

About the Team:

The Robotics Technology team is a core part of Grab's long-term vision to build urban embodied AI. Our engineers take full ownership of the product lifecycle: designing and manufacturing hardware in-house, developing control and machine-learning systems, and rigorously testing in real-world conditions and production fleet operations. We are executing an ambitious growth plan to expand our robotics fleet across cities over the coming years, and we are focused on delivering highly productive, safe and efficient robot delivery services that help address current delivery labour shortages.

Based in Singapore and China, we offer opportunities to work on the latest autonomy, deploy solutions in complex environments, and directly influence the future of last-mile logistics. If you're excited by tangible impact, large-scale systems and cross-functional engineering, you'll find meaningful challenges and rapid career growth here.

Get to know the role

As a Senior Perception & Prediction Engineer, you will build and ship systems that turn raw multi-sensor data into a reliable, real-time and predictive representation of the world. You will work across a robust modular perception stack and modern learning-based approaches, contributing through model development, evaluation, debugging, integration and on-robot validation.

On top of a shipped multi-sensor detection baseline, you will deepen three connected capabilities: multi-object tracking, generic / open-set world understanding, and motion prediction. You will also help evaluate and productionise end-to-end temporal perception-prediction models and VLA / embodied foundation models for open-vocabulary understanding, long-tail reasoning and task-conditioned robot intelligence.

We are pragmatic about new research: a model earns its place through measurable closed-loop value, reliable grounding, real-time performance and safety. Classical geometry, filtering and modular components remain important as interpretable baselines, safety fallbacks and guardrails. This role offers the opportunity to take promising research from prototype to fleet data, embedded deployment and real-world robot behaviour.

You will report to the Senior Principal Perception & Prediction Engineer and work onsite at a Grab office.

The critical tasks you will perform

• You will develop and improve multi-object tracking — data association, Bayesian state estimation (Kalman / EKF / UKF and motion models), track lifecycle, and ID stability through detector gaps, occlusions and crowded scenes — and evolve it toward learning-based tracking, including learned association, joint detection-and-tracking and query / transformer-based trackers.
• You will build and harden generic / open-set world understanding — class-agnostic obstacle detection, occupancy grids / occupancy networks / BEV occupancy, clustering and learned generic-object branches — so the robot safely reacts to rare or unknown objects.
• You will build motion prediction for pedestrians, cyclists, vehicles and other agents, including multi-modal trajectory forecasting, interaction-aware prediction, occupancy flow, uncertainty estimation and well-defined interfaces into behaviour and planning.
• You will develop and evaluate end-to-end temporal perception-prediction approaches, such as joint detection-tracking-forecasting, streaming BEV representations, agent / trajectory queries and learned world models, while maintaining strong modular baselines and production fallbacks.
• You will explore VLM / VLA and embodied foundation models for open-vocabulary perception, semantic scene reasoning, task-conditioned understanding, long-tail discovery, auto-labeling and teacher-student supervision. You will test grounding, hallucination, temporal consistency, latency and robustness, then distil, quantise or adapt useful capabilities for on-robot deployment rather than stopping at demos.
• You will strengthen multi-sensor and temporal integration across camera, LiDAR, radar and IMU, ensuring geometry, timing, identities, predictions and semantic context remain consistent over time.
• You will define quality gates across tracking (MOTA / MOTP-style, ID-switch, fragmentation), prediction (ADE / FDE, miss rate, NLL / calibration), generic-object / occupancy / occupancy-flow recall, closed-loop safety outcomes and embedded latency budgets, and drive down regressions with fleet-log root-cause analysis.
• You will partner with Detection, Prediction, Planning, Data & Infra, and Integration teams to move classical, learning-based and foundation-model capabilities from research into reproducible training, replay, simulation, NVIDIA Orin / TensorRT deployment and production-like robot testing.

Skills you need

What Essential Skills You Will Need

• At least 3 years hands-on experience shipping or operating perception and / or prediction systems for robotics, AV or ADAS, with strong autonomous-driving experience and a record of improving real-world performance.
• Rich experience across classical / geometric and learning-based approaches, with sound judgement on when to use modular methods, end-to-end models or hybrid designs, and how to retain interpretable safety fallbacks.
• Proven depth in multi-object tracking — data association, Bayesian filtering, track lifecycle, multi-sensor / temporal association, ID stability and low-latency evaluation; experience with learned or query-based tracking is valuable.
• Hands-on experience with generic / open-set perception — class-agnostic obstacle detection, occupancy representations, LiDAR clustering, anomaly / unknown-object handling or fusion with learned detections.
• Hands-on depth in at least one modern temporal area: motion forecasting, occupancy flow, streaming / temporal BEV, learned world models, or joint detection-tracking-prediction. You should understand multi-modal uncertainty and the interface between perception, prediction and planning.
• Fundamentals in geometry and multi-sensor systems, including practical calibration know-how and the ability to diagnose alignment or time-synchronisation issues that impact model quality.
• Proficiency in C++ and Python, with the ability to write production-quality code, build training / evaluation tools and reason about real-time embedded performance.
• Experience navigating noisy production-like environments through reproducible experiments, clear metrics, log-driven root-cause analysis, simulation / replay and validation-minded execution.
• Self-motivated and dependable, with genuine enthusiasm for autonomous driving, robotics and embodied AI, and the judgement to separate robust progress from research hype.
• Demonstrated proficiency in leveraging AI tools and systems to accelerate engineering and research without compromising quality, security or reproducibility.

Good to have

• End-to-end perception and prediction: joint detection-tracking-forecasting, occupancy / occupancy-flow prediction, streaming BEV, agent / trajectory queries or world models.
• Motion prediction for autonomous systems: multi-modal trajectories, interaction-aware forecasting, uncertainty calibration, planning interfaces, closed-loop simulation or behaviour evaluation.
• Experience with VLM / VLA / embodied foundation models, including vision-language grounding, open-vocabulary perception, task or instruction conditioning, semantic scene reasoning, long-tail mining or action-relevant representations.
• Foundation-model adaptation and deployment: supervised fine-tuning / LoRA, preference or imitation data, distillation, quantisation, teacher-student pipelines, edge inference and systematic evaluation of hallucination and grounding.
• 3D / BEV detection and sensor fusion (for example BEVFusion / LSS), temporal models, 4D data and multi-camera / LiDAR / radar integration.
• Experience with common robotics / perception libraries and platforms such as OpenCV, PCL, Ceres, ROS 2, NVIDIA Orin, TensorRT or DeepStream, plus strong visualisation and debugging practices.
• Familiarity with the model lifecycle: dataset curation, auto-labeling, temporal annotation, active learning, regression detection, inference optimisation and fleet-data feedback loops.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Role

You will oversee daily accounting, reporting, and control activities for multiple line of business in the organization.

Beyond delivering an accurate for closing, this role actively challenges how it does the work. We are looking for someone who genuinely curiosity-looks for AI and automation, who experiments on their own initiative, and who repeats a manual process twice with no comfort when they can automate it once. You will work as individual contributor. You will be reporting to Country Controller Manager. Working onsite in Jakarta office.

The Critical Tasks You Will Perform

• Oversee month-end close and manual journals; review P&L, balance sheet, and reconciliations for accuracy under PSAK/IFRS. Conduct variance analyses, resolve outstanding items, and collaborate cross-functionally to deliver applicable business insights.
• Enforce financial controls, identify process gaps, and serve as the main audit point of contact by preparing schedules and resolving auditor inquiries.
• Use AI and automation tools (e.g., Python, SQL, Excel macros) to eliminate manual efforts across reporting, reconciliations, and audit workflows, sharing best practices with the team.
• Partner with Operations, FP&A, Tax, SSC, and Regional Accounting to resolve issues, assess accounting possible effects for new business models/partnerships, and guide ERP or system standardization projects.

What Essential Skills You Will Need

• Bachelor's in Accounting; 3+ years' experience (tech industry preferred).
• PSAK, IFRS, Advanced Excel, ERP systems (e.g., Oracle), and basic SQL/DBeaver.
• Proven track record using AI or automation to refine workflows (with examples of tools built and time saved).
• Methodical and detail-conscious, with flexibility in managing changing priorities.
• Collaborative across diverse teams, with full proficiency in English and Bahasa Indonesia.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

GrabX is the centralized platform for managing product configurations and running experiments at Grab. It allows users to control how products behave for different users, regions, and conditions without the need for code deployments. This flexibility ensures that product teams can iterate quickly and safely on configurations, enhancing the overall user experience. The platform is designed to accelerate Grab's product rollout velocity while maintaining positive benefits for consumers and ensuring that business performance remains unaffected. By decoupling configuration from code, GrabX empowers teams to make data-driven decisions and optimize product impacts through controlled experiments.

Get to Know the Role

We're looking for Senior Software Engineer to join our growing engineering team in Singapore. You'll take ownership of designing, building, and maintaining critical software systems that power our internal experimentation platform and serve millions of users across the region. You'll work on visible, business-critical features while collaborating with cross-functional teams to deliver solutions that drive business impact. This is an opportunity to grow as a technical leader, mentor junior engineers, and shape the future of our engineering organization.

The Critical Tasks You Will Perform

• Design and build scalable, maintainable solutions that support platform growth and reliability
• Deliver well-tested code and uphold engineering standards across the team
• Collaborate with product, design, and backend teams to turn business needs into solutions
• Improve system performance, reliability, observability, and engineering quality through optimization and refactoring
• Contribute to technical design, architecture, and code reviews
• Troubleshoot production issues and implement measures to strengthen system reliability
• Mentor junior engineers through guidance and knowledge sharing
• Use data and experimentation to improve technical decisions, customer experience, and business outcomes
• Participate in on-call rotations and own incident response and resolution
• Stay current with industry practices and technologies, bringing ideas to the team

What Essential Skills You Will Need

• 5+ years of professional experience building production systems at scale
• Software engineering fundamentals, system design, architecture, and scalability expertise
• Proficiency in modern languages such as Go, Sparks, or Java
• Experience building and maintaining complex distributed systems at scale
• Knowledge of performance optimization, reliability, testing, and debugging best practices
• Experience designing and integrating APIs and backend services
• Understanding of secure coding and security-first system design
• Experience with experimentation, instrumentation, and data-informed development
• Familiarity with modern development tools, CI/CD, and cloud platforms such as AWS, GCP, or Azure
• Explain technical concepts to technical and non-technical stakeholders
• Experience mentoring junior engineers and supporting team development

Preferrable Skills

• Experience with database design and optimization, microservices, or containerization
• Background in payments, FinTech, authentication, or other high-trust products
• Contributions to open-source projects or technical expertise
• Experience with a relational database such as MySQL, PostgreSQL, or Oracle

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

GrabFood Commercial is a team responsible for growing existing partners' business. We make critical decisions to serve the lives of merchant partners and provide the best offers for our consumers. If this excites you, you should join our team!

Get to Know the Role

GrabFood Commercial is a team responsible for growing existing partners' business. We make critical decisions to serve the lives of merchant partners and provide the best offers for our consumers.

We're looking for people who love being challenged and are excited by the idea of growing Merchant Organization. You will report to National KAM GrabFood, Manager, and will work fully on-site in Jakarta office.

The Critical Tasks You Will Perform

• Be the primary contact for merchants, engaging them to understand their needs, gather feedback, and provide solutions that build mutual business growth.
• Design and implement compelling co-marketing campaigns in partnership with merchants to deliver value to customers and enhance partner revenue streams.
• Use a data-driven approach to analyze partner performance, forecast Return on investment, and provide actionable insights on main metrics to increase basket size and customer loyalty.
• Be the internal advocate for merchant success, collaborating with Strategy, Growth, Marketing, and Operations teams to provide a seamless and the best partner experience.
• Deepen strategic partnerships by identifying and capitalizing on synergistic opportunities across the Grab ecosystem, including Grab Dine-Out, GrabAds, GrabExpress, and Grab For Business.

What Essential Skills You Will Need

• 3+ years of experience in a commercial role such as Business Development, Sales, or Account Management within the technology, startup, or financial services sectors.
• Experience managing a client or account portfolio to improved revenue targets.
• Expertise in managing the full sales cycle, including qualifying prospects, assessing product fit, and identifying growth opportunities.
• Experience using data analysis to inform strategy, guide decision-making, and build compelling business cases.
• Experience developing scalable processes to manage partner relationships, ensuring a high-quality experience from initial outreach to ongoing engagement.
• Proficiency in English.
• Direct experience with the on-demand delivery industry—especially food or grocery delivery.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

You'll join the Office of the Chief of HRO, the team that supports the people leadership of Grab. We work across People Operations, Talent, Rewards, People Experience, and other HR functions. Our job is to make sure the Chief of HRO and the other leaders can focus on the work that matters most.

Get to Know the Role

As Team Coordinator, you will provide high-quality coordination and administrative support to the Chief of HRO and other leaders. You will help manage calendars, meetings, travel arrangement including visa process if needed, expenses, communications, records, and operational follow-ups.

This role is suited to someone who is organised, discreet, resilient, collaborative, and comfortable managing multiple priorities in a fast-paced and evolving environment.

This is a 1-year contract position, based in our Singapore office.

The Critical Tasks You Will Perform

• Manage the calendar for the Chief of HRO and the team: schedule meetings, resolve conflicts, and keep upcoming commitments visible.
• Arrange domestic and international travel, including itineraries, bookings, visas, and related documentation.
• Coordinate internal and external meetings, including agendas, meeting rooms, virtual links, attendee communications, minutes, and follow-ups.
• Prepare and submit expense claims, track reimbursable expenses, and follow up on invoice and payment matters.
• Draft and edit correspondence, reports, presentations, meeting materials, and other documents.
• Act as the communication link between the Chief of HRO, department members, internal teams, and external stakeholders.
• Maintain confidential records and support department operations, including onboarding, team events, data collation, venue bookings, and other priority projects.
• Provide cross-support to the C-Suite as required.

What Essential Skills You Will Need

• At least 5 years of experience as a team coordinator, executive assistant, personal assistant, operations coordinator, or in a similar role.
• Proven ability to handle last-minute requests and prioritise competing assignments.
• Strong calendar and travel management skills, with experience handling a high volume of complex travel.
• Excellent organisational and time-management skills.
• Strong written and verbal communication skills, with confidence engaging senior stakeholders.
• Sound judgment and discretion when handling confidential information.
• Ability to work independently, navigate ambiguity, and follow through with limited supervision.
• Proficiency in Microsoft Office or Google Workspace, with a collaborative, service-oriented, and resilient approach.

Good to have

• Experience supporting an executive, a leadership team, or a fast-growing technology organisation.
• Experience coordinating cross-functional projects or department-wide initiatives.
• Experience preparing presentations, reports, meeting packs, or leadership updates.
• Familiarity with travel, expense, procurement, or invoice-management processes.
• Experience working in an engineering, technology, research, or innovation environment.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to know our Team

At Grabber Technology Solutions (GTS), we revolutionise the technology experience for every Grabber. Our mission is to empower our team with seamless and innovative solutions that enhance their daily work. We are a diverse group of forward-thinkers committed to creating personalised IT experiences. If you're passionate about customer-centric innovation and eager to make a significant impact on technology at Grab, come join us and help shape the future of technology!

Get to know the Role

We are looking for a Senior Solution Specialist, People Systems to lead and enhance Workday solutions across Time Tracking, Absence Management, Time Off and Core HCM.

In this role, you will serve as the senior functional and technical SME for Time and Absence. You will partner with People teams, business stakeholders and technology teams to translate business and statutory requirements into scalable Workday solutions.

You will lead complex enhancements, support regional HR transformation programmes, and improve employee and manager experiences through reliable, compliant and user-friendly People Systems solutions.

This role will be reporting to the Solution Manager II, People Systems and will be based onsite at our Petaling Jaya office.

The Critical Tasks You Will Perform:

• Serve as the senior subject matter expert for Workday Time Tracking, Absence Management, Time Off and related Core HCM processes.
• Lead the end-to-end delivery of Workday enhancements, including requirements gathering, fit-gap analysis, solution design, configuration, testing, UAT and deployment.
• Translate country-specific employment policies, leave regulations and business requirements into scalable Workday configurations and controls.
• Partner with stakeholders to resolve complex system issues, assess downstream impacts and provide timely recommendations.
• Support Workday implementation and transformation programmes, including time tracking, overtime, absence, payroll and integration readiness.
• Manage Workday releases and system improvements, including reporting, EIB, security and business process changes.
• Identify opportunities for automation and process improvement, using AI tools and emerging technologies to improve productivity, analysis and solution delivery.

The must haves skills

• 5+ years of experience with Workday, HRIS or People Systems, including hands-on expertise in Time Tracking, Absence Management and Core HCM.
• Led at least two Workday implementation cycles involving Time Tracking and Absence Management.
• Hands-on experience with Workday configuration, business processes, testing, UAT and release management.
• Strong experience with Workday reporting, analytics, EIB and security administration.
• Experience engaging with AI tools and emerging technologies to enhance productivity, improve workflows and contribute new ideas..

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Global Mobility team is part of the dynamic People Experience team. This small but collaborative group is committed to building a forward-looking and future-ready people function at Grab. You will support Grab's international talent moves, from work pass applications to cross-border assignments.

Get to Know the Role

You will support the immigration and work pass lifecycle for employees and candidates moving into or within Grab's markets. This is a hands-on chance to learn immigration compliance, case coordination and stakeholder communication in a fast-paced regional business.

This is a full-time internship from January to June 2027, and you will be fully on-site.

The Critical Tasks You Will Perform

• You will support work pass applications, tracking each case from document collection to approval, renewal and cancellation.
• You will coordinate with immigration partners on submissions and status updates.
• You will maintain an accurate case tracker and status updates across active cases.
• You will monitor immigration rule changes in Grab's markets using official government sources and summarise them for team review.

What Essential Skills You Will Need

• You are currently pursuing a diploma or degree in HR, Business or a related field.
• You will be able to maintain accurate records and trackers, and use Excel or similar tools to organise data.
• You will be able to manage concurrent tasks by prioritising deadlines, tracking follow-ups, and keeping deliverables organised.
• Familiarity with AI tools and platforms

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer our Interns:

• Comprehensive Medical Insurance: We got you covered with medical insurance plans.
• Leave Entitlement: Enjoy a range of leave options including Annual Leave, Medical Leave, and Hospitalization Leave.
• Flexible Work Arrangements: Benefit from a flexible work schedule that allows you to balance your academic commitments and personal life.
• Community Involvement: Get involved in community service through Love-all-Serve-all (LASA) programs.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Streaming Data team (aka "Coban") strives to enable seamless and secure real-time access to the events or "streams", serving as Grab's unified, common access pattern for real-time data. The functional areas this team covers are streaming (Kafka), stream processing (Flink, Flink SQL, Kafka Connect), Change Data Capture, near real-time lake ingestion, stream exploration (Zeppelin, Flink SQL Gateway), and an in-house control plane for tenancy and resource management.

Some examples of the team's work are shared publicly on the Grab Engineering blog:

• Making Flink deployments safer through platform guardrails and production deployment patterns (Safer deployment of streaming applications).
• Improving Flink release confidence with shadow testing (Enhancing Flink deployment with shadow testing).
• Strengthening real-time Kafka data quality with syntactic and semantic stream contracts (Real-time data quality monitoring).
• Using machine learning to make Flink autoscaling more predictable and reliable (Machine-learning predictive autoscaling for Flink).

These are examples of the platform thinking this role will contribute to: turning complex real-time infrastructure problems into reliable, self-service capabilities for Grab teams.

Get to Know the Role

Here at Grab, we expect our Senior Engineers to significantly and autonomously contribute to their team, designing, shipping, operating, and monitoring software systems in a high-quality manner. As a Senior DevOps Engineer, your role would involve working on the systems within your team's domain. You would need to consider the appropriate architectural patterns, code design, and infrastructure options. Your goal is to ensure that you deliver a system that is secure, reliable, testable, maintainable, extensible, and well-tested.

You will work onsite at Grab Vietnam office (CMC Creative Space) in HCMC and report to Senior Data Engineering Manager, who is based in Singapore.

Why This Role Matters

• In an agentic world, high-quality real-time signals are becoming even more critical to drive automation, decision-making, and measurable business impact.
• Apache Flink is a critical real-time infrastructure layer for Grab. By making stream processing easier, safer, and more self-serve, this role helps unlock more real-time signals and turn data into business value across Grab. As Grab embraces agentic engineering, we welcome builders with strong data infrastructure experience and a passion for stream processing to join us.

The Critical Tasks You Will Perform

• Work with a team of engineers to make Stream Processing easy, reliable, efficient and secure across Grab, via self-served capabilities baked in our platform.
• Orchestrate and operate the Cloud infrastructure and Compute cluster that lays the foundation for the systems, maintaining the uptime for many critical services.
• Improve the automation and self-served capabilities that enable our small team to support 1000+ Stream Processing applications in Grab.
• Weigh in on design questions around platformization, infrastructure, observability and security.
• Contribute to the use of Stream Processing across Grab, by evangelizing for our platform and products, and by directly helping our internal users design and build the next game-changing real-time application for Grab.
• Create the abstractions, modules and libraries to lower the barrier of entry to Stream Processing in Grab and shift the maintenance and security toil away from our users.
• Participate in and evolve on-call and incident response procedures for the team.

What Essential Skills You Will Need

• 4+ years of experience in Kubernetes, Docker and Cloud infrastructure at scale.
• Familiarity with Infrastructure-as-Code like Terraform.
• Experience with CI/CD pipelines design and implementation
• Proficient with at least one programming language: Python, Golang, Java, Scala.
• Experience with Observability and Monitoring stack (LGTM, ELK, Datadog, or similar)
• Strong English communication skills, you will work together with peers and engineering teams across regional Tech offices.
• Experience with big-data systems is a big plus (especially Kafka and Flink)
• You are excited to learn and apply new technologies.

The nice-to-haves:

• Experience with AWS, Gitlab.
• Understanding of K8s networking concepts (service mesh, service discovery)
• Understanding of security concept and practices, secret managements, encryption, OAuth, RBAC/ABAC

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Streaming Data team (aka "Coban") strives to enable seamless and secure real-time access to the events or "streams", serving as Grab's unified, common access pattern for real-time data. The functional areas this team covers are streaming (Kafka), stream processing (Flink, Flink SQL, Kafka Connect), Change Data Capture, near real-time lake ingestion, stream exploration (Zeppelin, Flink SQL Gateway), and an in-house control plane for tenancy and resource management.

Some examples of the team's work are shared publicly on the Grab Engineering blog:

• Making Flink deployments safer through platform guardrails and production deployment patterns (Safer deployment of streaming applications).
• Improving Flink release confidence with shadow testing (Enhancing Flink deployment with shadow testing).
• Strengthening real-time Kafka data quality with syntactic and semantic stream contracts (Real-time data quality monitoring).
• Using machine learning to make Flink autoscaling more predictable and reliable (Machine-learning predictive autoscaling for Flink).

These are examples of the platform thinking this role will contribute to: turning complex real-time infrastructure problems into reliable, self-service capabilities for Grab teams.

Get to Know the Role

Here at Grab, we expect our Senior Engineers to significantly and autonomously contribute to their team, designing, shipping, operating, and monitoring software systems in a high-quality manner. As a Senior DevOps Engineer, your role would involve working on the systems within your team's domain. You would need to consider the appropriate architectural patterns, code design, and infrastructure options. Your goal is to ensure that you deliver a system that is secure, reliable, testable, maintainable, extensible, and well-tested.

You will work onsite at Grab Vietnam office (CMC Creative Space) in HCMC and report to Senior Data Engineering Manager, who is based in Singapore.

Why This Role Matters

• In an agentic world, high-quality real-time signals are becoming even more critical to drive automation, decision-making, and measurable business impact.
• Apache Flink is a critical real-time infrastructure layer for Grab. By making stream processing easier, safer, and more self-serve, this role helps unlock more real-time signals and turn data into business value across Grab. As Grab embraces agentic engineering, we welcome builders with strong data infrastructure experience and a passion for stream processing to join us.

The Critical Tasks You Will Perform

• Work with a team of engineers to make Stream Processing easy, reliable, efficient and secure across Grab, via self-served capabilities baked in our platform.
• Orchestrate and operate the Cloud infrastructure and Compute cluster that lays the foundation for the systems, maintaining the uptime for many critical services.
• Improve the automation and self-served capabilities that enable our small team to support 1000+ Stream Processing applications in Grab.
• Weigh in on design questions around platformization, infrastructure, observability and security.
• Contribute to the use of Stream Processing across Grab, by evangelizing for our platform and products, and by directly helping our internal users design and build the next game-changing real-time application for Grab.
• Create the abstractions, modules and libraries to lower the barrier of entry to Stream Processing in Grab and shift the maintenance and security toil away from our users.
• Participate in and evolve on-call and incident response procedures for the team.

What Essential Skills You Will Need

• 4+ years of experience in Kubernetes, Docker and Cloud infrastructure at scale.
• Familiarity with Infrastructure-as-Code like Terraform.
• Experience with CI/CD pipelines design and implementation
• Proficient with at least one programming language: Python, Golang, Java, Scala.
• Experience with Observability and Monitoring stack (LGTM, ELK, Datadog, or similar)
• Strong English communication skills, you will work together with peers and engineering teams across regional Tech offices.
• Experience with big-data systems is a big plus (especially Kafka and Flink)
• You are excited to learn and apply new technologies.

The nice-to-haves:

• Experience with AWS, Gitlab.
• Understanding of K8s networking concepts (service mesh, service discovery)
• Understanding of security concept and practices, secret managements, encryption, OAuth, RBAC/ABAC

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

Grab Financial Group (GFG) provides accessible payments, lending, insurance and investment solutions to millions across Southeast Asia. Our Lending team uses data, experimentation and continuous improvement to strengthen credit operations and create meaningful financial impact at scale.

Get to Know the Role

As Team Leader, MY & SG Collections, you'll oversee debt recovery across both markets, lead Collections Agents through Senior Floor Coaches, and work with Customer Support and external agency partners. Based in Malaysia, you'll report to the Head of Lending Collections.

You'll lead Collections Agents through Senior Floor Coaches, directly oversee Customer Support Admin Contractors, and serve as the strategic lead for External Collection Agencies (ECAs). In your first 6–12 months, you'll help pilot and refine a Floor Coach & Enablement Framework. The operating model may adapt to business needs, including portfolio-based teams.

Contract Duration: This is a two(2)-year fixed-term contract position.

The Critical Tasks You Will Perform

• Lead Senior Floor Coaches and Collections Agents, supporting coaching, escalations and daily floor operations.
• Build QA frameworks and scorecards to improve call quality, agent performance and recovery outcomes.
• Track PTP keep rates, CEI and contact rates; investigate anomalies and take timely action.
• Manage MY and SG ECAs, including partner relationships, Service level agreement performance, compliance, placement strategies and late-stage recovery tactics.
• Oversee Customer Support Admin Contractors and ticket operations; keep backlogs low and resolve billing issues, payment discrepancies and customer disputes.
• Analyse portfolio performance, delinquency and DSO; identify causes and improve processes through workflow redesign and automation.
• Prepare monthly portfolio reports and present performance insights and recovery plans to management.
• Ensure compliance with internal policies, collections standards and applicable regulations, including SG DCA guidelines; support audits.

What Essential Skills You Will Need

• At least 3 years of relevant collections operations experience in FinTech, banking, telecommunications, e-commerce or a similar environment.
• Experience improving processes, automating workflows or refining collections strategies.
• Experience developing or improving quality assurance, coaching practices, scorecards or performance monitoring.
• Experience managing external collection agencies or other vendors, including performance, service levels and compliance.
• Experience leading large and multi tier performing team.
• Knowledge of collections operations and applicable requirements in Malaysia and Singapore, including Singapore's DCA guidelines.
• Experience resolving escalated customer disputes and payment discrepancies, applying collections policies consistently, and documenting outcomes.
• Familiarity with AI or any other technical automation skills is an advantage.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

About the Team:

The Robotics Technology team is a core part of Grab's long-term vision to build urban embodied AI. Our engineers take full ownership of the product lifecycle: designing and manufacturing hardware in-house, developing control and machine-learning systems, and rigorously testing in real-world conditions and production fleet operations. This is a fast-moving, multidisciplinary environment where software, hardware and data science experts collaborate closely to solve practical challenges at scale. We are executing an ambitious growth plan to expand our robotics fleet across cities over the coming years, and we are focused on delivering highly productive, safe and efficient robot delivery services that help address current delivery labor shortages.

Based in Singapore and China, our team offers opportunities to work on cutting-edge autonomy, deploy solutions in complex urban environments, and directly influence the future of last-mile logistics. If you're excited by tangible impact, large-scale systems and cross-functional engineering, you'll find meaningful challenges and rapid career growth here.

Get to know the Role:

We are looking for a Data Infrastructure Engineer to own the data backbone of our robotics programme. Our fleet produces a large, continuous and unforgiving stream of data — sensor recordings, telemetry, autonomy events, and operational and delivery records — and almost every decision the team makes depends on that data arriving complete, on time and demonstrably correct. You will own the pipelines that move it, the validation and monitoring that prove it is trustworthy, the dashboards that engineering, operations and data science work from, and the integration of our robotics data and ML workloads onto Grab's existing data and ML platforms, so the team inherits Grab-scale tooling instead of rebuilding it. This is an ownership role over an established and growing footprint: you will take on existing pipelines, raise their reliability, and shape where the platform goes next.

The day-to-day activities

• Design, build and operate batch and streaming pipelines for robot telemetry, sensor recordings, autonomy events and operational data.

• Implement data quality and validation frameworks — schema enforcement, completeness and freshness checks, anomaly detection — with meaningful alerting when data breaks.

• Build observability for the pipelines themselves: throughput, lag, cost, failure modes and clear on-call signals.

• Build and maintain dashboards and curated, self-serve datasets for engineering, data science and fleet operations.

• Integrate robotics data and ML workloads onto Grab's central data and ML platforms — lakehouse, orchestration, feature and model tooling — rather than maintaining parallel stacks.

• Design storage, indexing and retention for high-volume sensor data (ROS 2 / MCAP recordings, video, point clouds), balancing accessibility against cost.

• Partner with autonomy, perception and ML engineers to define metrics, and make training and evaluation datasets reproducible and versioned.

• Own data access, governance, retention and compliance across the regions we operate in.

• Drive down platform cost through partitioning, storage tiering, lifecycle policies and compute right-sizing.

• Document pipelines and datasets so that consumers can self-serve without a hand-off conversation.

If you want your work measured by whether engineers and data scientists can trust and reach their data, and you enjoy making a data platform boringly reliable, we'd love to hear from you. Please apply with your resume and a brief note describing a data quality or pipeline reliability problem you owned: how you detected it, what you changed, and how you knew it stayed fixed.

Technical must-haves

• Strong Python and SQL, with the ability to write production-grade data services rather than one-off scripts.

• Hands-on experience building and operating both batch and streaming pipelines (Spark, Flink, Kafka or equivalents).

• Workflow orchestration at production scale (Airflow, Dagster, Argo Workflows or similar).

• Data warehouse and lakehouse experience: open table formats (Iceberg, Delta, Hudi), partitioning strategy, and query engines (Presto/Trino, Spark SQL, BigQuery or equivalent).

• Demonstrated ownership of data quality: validation frameworks, data contracts, tests, and alerting on the data itself — not only on job success.

• Experience with observability and dashboarding tooling (Prometheus/Grafana, Superset, Tableau or similar).

• Cloud engineering on Alibaba Cloud (Aliyun) and/or AWS, including object storage at scale, with Terraform as the primary IaC tool.

• Docker and Kubernetes for building and running data workloads.

• Solid cost awareness: able to reason about storage tiering, egress and compute trade-offs and act on them.

Soft skills must-haves

• Strong ownership; treats data correctness as a product commitment rather than a ticket queue.

• Clear communicator who can turn a vague analytical question into a concrete dataset or metric definition.

• Collaborative across autonomy, ML, backend and operations teams.

• Pragmatic prioritization: knows when to ship a pipeline and when to fix the foundation underneath it.

• Comfortable inheriting, understanding and improving existing systems, not only greenfield builds.

• Willingness to be on-call for data platform issues.

Nice-to-haves

• Experience with robotics or vehicle data: ROS 2 bags, MCAP, time-series sensor data and geospatial data.

• Familiarity with visualization tooling for robotics data (Foxglove or similar).

• ML platform experience: feature stores, training pipelines, experiment tracking and model registries (Kubeflow, MLflow or equivalent).

• Experience with large-scale multimedia data (camera, lidar) indexing and retrieval.

• Exposure to simulation-generated datasets — we primarily use CARLA and NVIDIA Isaac Sim.

• Experience operating data infrastructure across multiple regions, including cross-border data constraints.

• Experience working across APAC sites or with distributed, cross-border teams.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

About the Team:

The Robotics Technology team is a core part of Grab's long-term vision to build urban embodied AI. Our engineers take full ownership of the product lifecycle: designing and manufacturing hardware in-house, developing control and machine-learning systems, and rigorously testing in real-world conditions and production fleet operations. This is a fast-moving, multidisciplinary environment where software, hardware and data science experts collaborate closely to solve practical challenges at scale. We are executing an ambitious growth plan to expand our robotics fleet across cities over the coming years, and we are focused on delivering highly productive, safe and efficient robot delivery services that help address current delivery labor shortages.

Based in Singapore and China, our team offers opportunities to work on cutting-edge autonomy, deploy solutions in complex urban environments, and directly influence the future of last-mile logistics. If you're excited by tangible impact, large-scale systems and cross-functional engineering, you'll find meaningful challenges and rapid career growth here.

Get to know the Role:

We are looking for a DevOps Engineer to own the engineering environments our robotics team builds on — cloud, developer workstations, and the robots themselves. Our software runs on ARM64 computers on a moving vehicle, is developed and run on Ubuntu, macOS and Windows, and is built and operated from two engineering sites with different network and cloud constraints. Your job is to make those environments consistent, reproducible and fast, so that an engineer at either site gets the same toolchain, the same build and the same behaviour on the robot. This is a broad, high-leverage role with a large surface area and a lot of latitude: you will set the standards, build the automation behind them, and take real ownership of a platform that is growing quickly alongside the fleet.

The day-to-day activities

• Own and evolve developer environment tooling across Ubuntu, macOS and Windows — reproducible, declarative and version-controlled setups rather than wiki instructions.

• Build and maintain CI/CD pipelines for cloud services, backend systems and cross-compiled embedded/robot software, including ARM64 targets.

• Own container image and artifact strategy: registries, base images, caching, provenance and promotion between environments.

• Manage the on-robot software environment: OS images, system packages, dependency pinning, and safe rollout and rollback of host-level changes.

• Build and operate cloud environments and Infrastructure as Code across regions, including networking, identity and access management.

• Standardize and unify toolchains and environments across our engineering sites, while respecting the constraints that genuinely differ between regions.

• Evaluate, specify and support developer and compute hardware — workstations, GPUs, test rigs and onboard compute — and own the lifecycle around it.

• Automate what is currently manual: provisioning, onboarding, credential rotation, environment refreshes and routine operational tasks.

• Improve build and test speed, and treat engineer wait time as a first-class metric.

• Write and maintain runbooks and internal documentation, and coach engineers so that platform knowledge is shared rather than concentrated.

Technical must-haves

• Deep Linux (Ubuntu) systems knowledge: packaging, systemd, networking, storage, and troubleshooting from kernel to userspace.

• Practical experience managing macOS and Windows developer environments alongside Linux.

• Configuration management and reproducible environments (Ansible, Nix, Chef/Puppet, devcontainers or equivalent).

• Strong CI/CD engineering with GitLab CI, Jenkins, GitHub Actions or similar, including cross-compilation and multi-architecture builds.

• Docker and Kubernetes in production, plus artifact and registry management (Artifactory, Harbor or equivalent).

• Cloud engineering on Alibaba Cloud (Aliyun) and/or AWS with Terraform as the primary IaC tool.

• Strong scripting and automation skills in Python and Bash; Go is a plus.

• Solid networking and security fundamentals: VPNs and overlay networks, DNS, TLS/PKI, IAM and secret management.

• Experience supporting build systems for compiled software (CMake, Bazel, colcon or similar).

• Comfortable being on-call and supporting engineers and field sites across time zones.

Soft skills must-haves

• Strong ownership and bias for action; picks up the unglamorous work that unblocks everyone else.

• Service mindset: treats internal engineers as customers and measures success by their productivity.

• Excellent prioritization across a wide surface area — knows what to automate, what to defer and what to decline.

• Clear communicator and documenter who builds systems other people can operate.

• Collaborative across software, hardware, ML and operations teams.

• Comfortable working across two sites and cultures, and able to standardize without steamrolling legitimate local needs.

Nice-to-haves

• Experience with ROS/ROS2 build and packaging (colcon, bloom, .deb pipelines, apt repositories).

• Embedded or edge fleet management: OTA update systems, device provisioning and remote access (balena, Mender, KubeEdge or equivalent).

• Experience with ARM64 and NVIDIA Jetson or comparable edge compute platforms.

• Endpoint management and compliance tooling (Jamf, Intune or equivalent) in an engineering context.

• Experience with hardware-in-the-loop rigs and lab infrastructure.

• Experience operating infrastructure across multiple regions, including cross-border network and compliance constraints.

• Experience working across APAC sites or with distributed, cross-border teams.

If you like owning the whole toolchain — from the laptop an engineer opens in the morning to the image running on a robot that afternoon — and you want the mandate to make it coherent, we'd love to hear from you. Please apply with your resume and a brief note describing a developer environment or build system you standardized: what was inconsistent before, what you changed, and what it saved.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What we stand for at Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

About the Team:

The Robotics Technology team is a core part of Grab's long-term vision to build urban embodied AI. Our engineers take full ownership of the product lifecycle: designing and manufacturing hardware in-house, developing control and machine-learning systems, and rigorously testing in real-world conditions and production fleet operations. This is a fast-moving, multidisciplinary environment where software, hardware and data science experts collaborate closely to solve practical challenges at scale. We are executing an ambitious growth plan to expand our robotics fleet across cities over the coming years, and we are focused on delivering highly productive, safe and efficient robot delivery services that help address current delivery labor shortages.

Based in Singapore and China, our team offers opportunities to work on cutting-edge autonomy, deploy solutions in complex urban environments, and directly influence the future of last-mile logistics. If you're excited by tangible impact, large-scale systems and cross-functional engineering, you'll find meaningful challenges and rapid career growth here.

Get to know the Role:

We are looking for a DevOps Engineer to own the engineering environments our robotics team builds on — cloud, developer workstations, and the robots themselves. Our software runs on ARM64 computers on a moving vehicle, is developed and run on Ubuntu, macOS and Windows, and is built and operated from two engineering sites with different network and cloud constraints. Your job is to make those environments consistent, reproducible and fast, so that an engineer at either site gets the same toolchain, the same build and the same behaviour on the robot. This is a broad, high-leverage role with a large surface area and a lot of latitude: you will set the standards, build the automation behind them, and take real ownership of a platform that is growing quickly alongside the fleet.

The day-to-day activities

• Own and evolve developer environment tooling across Ubuntu, macOS and Windows — reproducible, declarative and version-controlled setups rather than wiki instructions.

• Build and maintain CI/CD pipelines for cloud services, backend systems and cross-compiled embedded/robot software, including ARM64 targets.

• Own container image and artifact strategy: registries, base images, caching, provenance and promotion between environments.

• Manage the on-robot software environment: OS images, system packages, dependency pinning, and safe rollout and rollback of host-level changes.

• Build and operate cloud environments and Infrastructure as Code across regions, including networking, identity and access management.

• Standardize and unify toolchains and environments across our engineering sites, while respecting the constraints that genuinely differ between regions.

• Evaluate, specify and support developer and compute hardware — workstations, GPUs, test rigs and onboard compute — and own the lifecycle around it.

• Automate what is currently manual: provisioning, onboarding, credential rotation, environment refreshes and routine operational tasks.

• Improve build and test speed, and treat engineer wait time as a first-class metric.

• Write and maintain runbooks and internal documentation, and coach engineers so that platform knowledge is shared rather than concentrated.

Technical must-haves

• Deep Linux (Ubuntu) systems knowledge: packaging, systemd, networking, storage, and troubleshooting from kernel to userspace.

• Practical experience managing macOS and Windows developer environments alongside Linux.

• Configuration management and reproducible environments (Ansible, Nix, Chef/Puppet, devcontainers or equivalent).

• Strong CI/CD engineering with GitLab CI, Jenkins, GitHub Actions or similar, including cross-compilation and multi-architecture builds.

• Docker and Kubernetes in production, plus artifact and registry management (Artifactory, Harbor or equivalent).

• Cloud engineering on Alibaba Cloud (Aliyun) and/or AWS with Terraform as the primary IaC tool.

• Strong scripting and automation skills in Python and Bash; Go is a plus.

• Solid networking and security fundamentals: VPNs and overlay networks, DNS, TLS/PKI, IAM and secret management.

• Experience supporting build systems for compiled software (CMake, Bazel, colcon or similar).

• Comfortable being on-call and supporting engineers and field sites across time zones.

Soft skills must-haves

• Strong ownership and bias for action; picks up the unglamorous work that unblocks everyone else.

• Service mindset: treats internal engineers as customers and measures success by their productivity.

• Excellent prioritization across a wide surface area — knows what to automate, what to defer and what to decline.

• Clear communicator and documenter who builds systems other people can operate.

• Collaborative across software, hardware, ML and operations teams.

• Comfortable working across two sites and cultures, and able to standardize without steamrolling legitimate local needs.

Nice-to-haves

• Experience with ROS/ROS2 build and packaging (colcon, bloom, .deb pipelines, apt repositories).

• Embedded or edge fleet management: OTA update systems, device provisioning and remote access (balena, Mender, KubeEdge or equivalent).

• Experience with ARM64 and NVIDIA Jetson or comparable edge compute platforms.

• Endpoint management and compliance tooling (Jamf, Intune or equivalent) in an engineering context.

• Experience with hardware-in-the-loop rigs and lab infrastructure.

• Experience operating infrastructure across multiple regions, including cross-border network and compliance constraints.

• Experience working across APAC sites or with distributed, cross-border teams.

If you like owning the whole toolchain — from the laptop an engineer opens in the morning to the image running on a robot that afternoon — and you want the mandate to make it coherent, we'd love to hear from you. Please apply with your resume and a brief note describing a developer environment or build system you standardized: what was inconsistent before, what you changed, and what it saved.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What we stand for at Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Fulfilment tech family is one of the most important pillars ensuring Grab to out-serve our customers and partners in different businesses and marketplaces across Southeast Asia. We are working on high throughput, real-time distributed systems that use machine learning techniques to solve hundreds of millions of requests per day.

Our mission is to offer the best products and experiences to our driver partners as to increase adoption and engagement of our services. Improve driver partner opportunities and efficiency to fulfil customer orders without fail, rain or shine. And to create efficient marketplaces by determining a price that is both sustainable and loved by our partners and customers.

Our team members are in Indonesia and Singapore.

Get to Know the Role

We are seeking experienced and passionate Software Engineers to join our team. You will have opportunities to lead a small team of software engineers to work on multiple backend service clusters. It is very important that our team members to initiatively identify problems and have the right mindset and skills to solve them.

You will be reporting to Software Engineering Manager II, Backend and the role will be base onsite in our Petaling Jaya, Selangor, Malaysia office.

The Critical Tasks You Will Perform

• Develop and maintain backend services and APIs with a focus on reliability and scalability.
• Write efficient database queries (e.g., MySQL, Presto) and optimize system performance through profiling and troubleshooting.
• Contribute to projects on cloud platforms (AWS, GCP, or Azure) and support deployments via CI/CD pipelines.
• Implement and maintain automated testing (unit, integration, and end-to-end) to ensure code quality.
• Gain exposure to distributed computing frameworks such as Apache Flink, while building services in Golang and Scala.
• Collaborate with senior engineers and cross-functional teams to deliver high-quality technical solutions.

What Essential Skills You Will Need

• More than 4 years of experience in backend development.
• Familiarity with large-scale distributed web or API services, including systems internals and networking.
• Hands-on experience with databases and query languages such as MySQL or Presto.
• Strong understanding of system performance, with ability to profile and resolve bottlenecks.
• Experience with cloud platforms (AWS, GCP, or Azure), testing frameworks (unit, integration, E2E), and CI/CD pipelines.
• Hands-on experience using any language and willing to work on Golang and Scala (Flink)

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Fulfilment tech family is one of the most important pillars ensuring Grab to out-serve our customers and partners in different businesses and marketplaces across Southeast Asia. We are working on high throughput, real-time distributed systems that use machine learning techniques to solve hundreds of millions of requests per day.

Our mission is to offer the best products and experiences to our driver partners as to increase adoption and engagement of our services. Improve driver partner opportunities and efficiency to fulfil customer orders without fail, rain or shine. And to create efficient marketplaces by determining a price that is both sustainable and loved by our partners and customers.

Our team members are in Indonesia and Singapore.

Get to Know the Role

We are seeking experienced and passionate Software Engineers to join our team. You will have opportunities to lead a small team of software engineers to work on multiple backend service clusters. It is very important that our team members to initiatively identify problems and have the right mindset and skills to solve them.

You will be reporting to Software Engineering Manager II, Backend and the role will be base onsite in our South Jakarta, Jakarta, Indonesia office.

The Critical Tasks You Will Perform

• Develop and maintain backend services and APIs with a focus on reliability and scalability.
• Write efficient database queries (e.g., MySQL, Presto) and optimize system performance through profiling and troubleshooting.
• Contribute to projects on cloud platforms (AWS, GCP, or Azure) and support deployments via CI/CD pipelines.
• Implement and maintain automated testing (unit, integration, and end-to-end) to ensure code quality.
• Gain exposure to distributed computing frameworks such as Apache Flink, while building services in Golang and Scala.
• Collaborate with senior engineers and cross-functional teams to deliver high-quality technical solutions.

What Essential Skills You Will Need

• More than 4 years of experience in backend development.
• Familiarity with large-scale distributed web or API services, including systems internals and networking.
• Hands-on experience with databases and query languages such as MySQL or Presto.
• Strong understanding of system performance, with ability to profile and resolve bottlenecks.
• Experience with cloud platforms (AWS, GCP, or Azure), testing frameworks (unit, integration, E2E), and CI/CD pipelines.
• Hands-on experience using any language and willing to work on Golang and Scala (Flink)

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia’s leading superapp. We are dedicated to improving the lives of millions of users across the region by providing them everyday services such as deliveries, mobility, financial services, enterprise services and others. More than that, we provide the opportunity for them to have a better life. And that aspiration starts inside Grab because we believe in a seamless blend of work and home life, making every aspect of life better for all.

Guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles—the 4Hs: Heart, Hunger, Honour and Humility—we work to create economic empowerment for the people of Southeast Asia. With our unwavering commitment to our values, we believe that we're more than a service provider; we're agents of positive change.

Get to Know the Team

The Mobility team is an established team responsible for the ride-hailing module in the Grab app. We improve the core transport booking experience.

We are working on high throughput, real-time distributed systems that use machine learning techniques to solve hundreds of millions of requests per day. Our mission is to offer the best products and experiences to our passengers to increase adoption and engagement of our services. Our team has direct end-user contact, and impact on the bottom line for Grab.

Get to Know the Role

We are looking for an experienced Senior Software Engineer, Backend to join our growing engineering team in Beijing, China. You will be reporting to Senior Software Engineering Manager. You will take ownership of designing, building, and optimizing critical backend systems that power our platform at scale. You will work with cross-functional teams to architect solutions and across our backend infrastructure. This is an opportunity to improve systems that serve millions of users while advancing your career in a dynamic, forward-thinking organization.

This role is onsite based in our Beijing, China office.

The Critical Tasks You Will Perform

• You will work with Product/Design/Analytics teams to understand problems, requirements, provide feedback, options, trade offs, and timelines.
• You will collaborate with Android/IOS/Backend/QA/ML Engineers to brainstorm and implement technical solutions that are scalable and addressing the actual problems.
• You will write code that is reusable, scalable and testable. Make sure features are delivered on time and with high quality.
• You will review code and engineering specs, provide constructive feedback and aim to raise the engineering bar.
• You will be responsible and responsive during on-call duty. Triage, debug, mitigate and fix complex issues. Assist on ad hoc queries from other teams.
• You will mentor junior engineers and contribute to the team's overall growth and knowledge sharing

What Essential Skills You Will Need

• You have Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field
• You have 3+ years of professional software engineering experience in distributed systems environments
• You have proficiency in at least one backend programming language (Go, C++, Python, or similar)
• Has in-depth experience using AI agents to solve problems.
• You have experience with computer science fundamentals, including algorithms, data structures, and system design principles
• You have experience developing large-scale, high-throughput distributed systems
• You have solid knowledge of relational databases (MySQL, PostgreSQL) and NoSQL databases (DynamoDB, MongoDB, Cassandra, or similar)
• You have experience with cloud infrastructure platforms, AWS, including auto-scaling and resource

Benefits at Grab:

We care deeply about your well-being and are committed to supporting you every step of the way. Here are some of the global benefits we offer:

• Protect and provide for your loved ones with peace of mind, knowing we have your back with Term Life Insurance and comprehensive Medical Insurance.
• Craft a benefits package that suits your unique needs and aspirations with GrabFlex, because we believe in empowering you to thrive.
• Embrace the magic of new life and create lasting memories with your family through Maternity and Paternity Leave.
• Life can be overwhelming, but you're never alone. Our confidential Grabber Assistance Programme is here to guide and uplift you and your loved ones through life's challenges.
• Your well-being is our priority. Benefit from our holistic well-being initiatives through Wellbeing@Grab, including health programmes, informative webinars, and vibrant carnivals.
• Achieve a harmonious work-life balance with our FlexWork arrangements, allowing you to adapt and thrive in your personal and professional life.

We’ve got many different benefits hyper localised in each country. Speak to your recruiter during your interview to find out more.

What we stand for at Grab:

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. If you require accommodations to fully participate in the recruitment process, you are encouraged to include your request(s) when applying.

We deliver the greatest impact and ideas when we bring together diverse perspectives. It is what enables us to spread opportunities to Grabbers and our partners. It’s not a box-ticking exercise; it’s who we are.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. Guided by The Grab Way and our four core values of Heart, Hunger, Honour, and Humility, we make a lasting difference for Southeast Asia by creating economic empowerment for everyone.

Get to know our team:

As the growth engine of GrabFood, our Strategy & Growth team scales the platform through data-driven rigor and consumer-first thinking. We improve sustainable demand, market expansion, and business efficiency by leading end-to-end projects—from strategic planning and experimentation to cross-functional execution.

Get to know the role:

At the intersection of advanced analytics and project management, you will turn data into measurable platform growth. You will uncover applicable insights—such as promo optimization, churn reduction, and customer segmentation—and lead cross-functional execution across Product, Marketing, Operations, Merchant, and Driver teams.

The daily activities:

• Lead a team to guide overall platform growth using a provided budget.
• Develop growth and go-to-market strategies that strengthen GrabFood's market leadership while hitting unit economic and P&L targets.
• Track performance and analyze short to medium term insights or issues improving demand growth. This includes P&L performance, customer segmentation, conversion funnel optimization, churn analysis, market scans, competitor, experimentation analyses and others.
• Partner with other teams to build forecasting models and analyze data to predict customer demand.
• Create balanced discount and delivery pricing that attracts customers without hurting long-term profitability.
• Forecast and manage ongoing budgets for promos and projects to keep spend on track.
• Manage projects from end to end in collaboration with partners.
• Build presentations to influence partners and ensure data-driven decision-making.

The must haves:

• 2 or more years of relevant work experience in management consulting, platform business, or technology firms.
• Bachelor's degree in Marketing, Business Administration, Engineering or a related field.
• Experience analyzing complex data using Excel, Tableau, and SQL.
• Experience bridging quantitative analysis and business strategy, distilling complex data into clear, recommendations for diverse teams.
• Professional proficiency in spoken and written Thai and English.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What we stand for at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Demand Experiences team's mission is to help consumers enjoy maximum value through engaging and offers, while driving sustainable growth for merchant partners, Grab, and multiple business lines. We engineer platforms used by all business lines in Grab to use our vast reward and promo capabilities. Our products are enjoyed by millions of consumers and our systems are among the most used in Grab, being involved in every transaction made. Our team members are in Indonesia, Malaysia and Singapore.

Get to Know the Role

We are looking for a Senior Software Engineer who can not only write high-quality code daily but also has the determination to lead projects through the full life cycle while dealing with cross-team dependencies & ambiguities. You will be reporting to Engineering Manager II. You are required to help identify problems and adopting the right mindset and skills to solve them.

This role is onsite based in our Singapore office.

The Critical Tasks You Will Perform

• You will take ownership of a wide range of engaging problem spaces that encompass the entire product lifecycle management, including front-end development, database design and management, data visualization, building APIs, and CI/CD management, among others.
• You will design and write with the Go language to improve the availability, scalability, latency, and efficiency of Demand team's range of services.
• You participate in code and design reviews to maintain our high development standards.
• You will participate in service capacity and demand planning, software performance analysis, tuning, and optimization.
• You collaborate with product and experience teams to define and prototype feature specifications.
• You will partner with other engineering teams to explore and create new designs / architectures geared towards scale and performance.
• You will work with the infrastructure team in building and scaling back-end services and performing root cause analysis investigations.
• You are responsible for designing, building, analyzing, and fixing large-scale systems.
• You will participate in the team on-call rotation to help us achieve operational excellence.
• You will provide technical guidance, mentorship, and knowledge sharing to peers.

What Essential Skills You Will Need

• You have a degree in Computer Science, Software Engineering, Information Technology or related fields.
• You have 5+ years of experience in software engineering in a distributed systems environment.
• You have Computer Science fundamentals in algorithms and data structures.
• You have a understanding of system performance and scaling.
• You have programming skills in any language but must be willing to work on Golang.
• You are passionate about building products, features, and platforms to accelerate business growth.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Regional Market Insights Team helps influence Grab's strategic and operational decisions by offering insights on industry developments and competitive dynamics. We evaluate the landscape through diverse lenses and complement traditional market research with techniques. Our team comprises individuals from varied backgrounds, each bringing a unique set of experiences and skills to the table. If you excel at teamwork, proactive, and is comfortable working in a environment, you would grow in this role.

Get to Know the Role

You will be in a position of Competitive Strategy. You will gather raw market data, interpreting intel and data collected and translating it into relevant recommendations that shape Grab's operational direction. This role will report into Lead Market Analyst and will based onsite in Bangkok's office.

The Critical Tasks You Will Perform

• Deliver Strategic Market Insights: Conduct mixed-methods research (quantitative and qualitative) to analyze market dynamics and trends, delivering clear, relevant recommendations to business leaders.
• Partner with Business Teams: Align research priorities with operational and strategic goals to provide relevant, support for important decisions.
• Scale Intelligence Infrastructure: Partner with the data team to build scalable tools and systems for gathering market intelligence and tracking industry shifts.
• Lead Regional Field Operations: Support and guide a 30-person ground operations team in Thailand to ensure consistent and data collection.
• Develop Talent: Coach team members across research methodologies, analysis, and communication, encouraging skill development through regular constructive feedback.
• Manage Vendor Partnerships: Build relationships with external research firms and data providers to supplement intelligence capabilities.

What Essential Skills You Will Need

• You have at least 5 years of experience from consulting management or relevant technology sector is a plus.
• Critical thinking and structured problem-solving skills, with the ability to evaluate evidence from multiple sources and draw sound conclusions in ambiguous situations.
• Strong communication skills, with the ability to translate complex findings into clear narratives and applicable recommendations that influence stakeholders.
• Ability to work effectively across teams and build collaborative relationships with business, technology and research partners.
• Proficiency in spoken Thai to guide the ground operations team and engage with local stakeholders.
• Adaptability and the ability to manage evolving priorities in a fast-paced environment.
• Willingness to travel occasionally within Thailand and to other Southeast Asian countries.

   

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

At GrabMart Kilat, we're not just building the fastest-growing instant commerce platform — we're building a team that's passionate, driven, and full of energy. As an important vertical under GrabMart ID, we specialize in delivering daily essentials, groceries, and FMCG products to customers in under 30 minutes — and we do it with a whole lot of heart.

Get to Know the Role

We're looking for a strategic Category Lead to join our organization in Jakarta, Indonesia. In this role, you will drive the performance and growth of your assigned category while leading a talented team to deliver. You'll be part of a dynamic team that believes in ownership, positivity, and growth. You will report to the Manager.

The Critical Tasks You Will Perform

• Develop and execute comprehensive category strategies that align with organizational objectives and market opportunities
• Lead, mentor, and develop a high-performing team, fostering professional growth and accountability
• Analyze market trends, competitive landscape, and consumer insights to identify growth opportunities and optimize category positioning
• Manage category performance metrics, conduct regular reviews, and implement data-driven improvements to achieve targets
• Collaborate with cross-functional teams including marketing, operations, and finance to ensure seamless execution of category initiatives
• Oversee budget allocation and resource management to maximize return on investment and operational efficiency
• Build and maintain strong relationships with key stakeholders, vendors, and partners to support category objectives
• Drive innovation and process improvements to enhance category competitiveness and profitability
• Monitor inventory levels, product mix, and assortment to optimize shelf space and customer satisfaction
• Prepare regular reports and presentations on category performance for senior leadership

What Essential Skills You Will Need

• 4+ years of experience in category management, product management, or related roles
• Strong analytical and data interpretation skills with proficiency in performance metrics and KPIs
• Experience with strategic planning and execution in a fast-paced environment
• Demonstrated expertise in market analysis and competitive positioning
• Solid understanding of supply chain and inventory management principles
• Excellent stakeholder management and cross-functional collaboration abilities
• Proficiency in budget management and P&L responsibility

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Role

As Assistant Manager, FMCG Account Management you are responsible for managing partnerships with FMCGs to achieve best-in-class quick commerce partnership. The ideal candidate will have a strong background in the FMCG and ECommerce industry, excellent relationship management skills, and a proven track record of driving results through strategic collaborations.

The Critical Tasks You Will Perform

• Build and manage strong business relationships with FMCGs through regular engagements with the relevant stakeholders.
• Prepare and lead business reviews with FMCG partners.
• Pitch different products, services, and other commercial initiatives and negotiate contracts terms & conditions.
• Collaborate very closely with teams from other departments to assist in delivering excellent end-to-end partner service delivery & response to market trends & needs.
• Resolve any issues and problems of FMCG partners and act as a link between the external and the internal teams.

What Essential Skills You Will Need

The role requires from the successful candidate the ability to think strategically and execute excellently, and strong interpersonal skills to maximize value in partnership negotiations & implementation; essentially, a seasoned sales leader with ambition and drive, capable of building collaborative partnerships to support a variety of high-priority Grab and FMCG initiatives.

• Bachelor's Degree in any field
• Preferably at least 3-5 years of sales and/or account management experience in the FMCG and ECommerce industry.
• Great interpersonal, communication, and strong negotiation skills
• Showcases passion and leadership. Team player and self motivated.
• Strong organizational & analytical skills
• Ability to collaborate effectively within a multifunctional environment.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

We drive technical learning at Grab. Grab's Builders (and increasingly the agents working with them) build in a technical ecosystem that is complex and everchanging. Our purpose is to make this ecosystem easier to understand and manage.

Get to Know the Role

You will lead developer education across Grab's technical ecosystem, helping engineers onboard effectively, build proficiency, and access the right materials they need to work productively. This includes developing engineering onboarding material and procedures, curating learning pathways, supporting ongoing role-based learning, and ensuring Grab's engineering documentation platform remains a reliable source of practical guidance.

You will partner with engineering and platform teams across Grab to identify learning needs, establish content and quality standards, and bring documentation, guides, workshops, and other resources into a coherent learning experience. You'll oversee the accuracy, relevance, and discoverability of these resources, using feedback and performance insights to improve onboarding and strengthen engineering proficiency.

You will be reporting to Manager II, Tech Learning

The Critical Tasks You Will Perform

• Lead the curation of documentation for Grab’s engineering platforms, ensuring it is accurate, consistent, easy to navigate, and kept up to date.
• Develop and curate learning resources for engineers, including onboarding materials, e-learning courses, tutorials, and relevant industry resources.
• Design learning pathways that help engineers get started, build proficiency, and continue developing in their roles.
• Partner with engineering, product, and other subject-matter experts to identify knowledge gaps, plan content, and coordinate a steady pipeline of documentation and learning materials.
• Establish content standards, templates, and review processes that help teams create and maintain high-quality resources.
• Define and report on measures of content quality and learning effectiveness. Use feedback and engagement data to improve the resources and programs.

What Essential Skills You Will Need

• 8+ years in technical writing, developer education, technical program management, or a related field
• Proven track record creating API docs, developer guides, and platform-focused content
• Strong command of Markdown, HTML, and documentation tooling (e.g., Hugo, Confluence, GitLab/GitHub)
• Experience with Git-based content workflows
• Break down complex technical topics for different developer personas — backend, SRE, ML, mobile
• With ability to manage multiple content tracks simultaneously
• Experience coordinating deliverables and timelines across engineering and product teams
• Comfortable defining requirements, tracking progress, and surfacing blockers to stakeholders
• Collaborative working style with engineering and product teams
• Experience in a developer platform or internal tooling context
• Background in content strategy, information architecture, or developer community
• Exposure to AI-assisted content workflows and documentation automation
• Experience using analytics to improve content and measure developer engagement
• Familiarity with technical program or project management (roadmaps, OKRs, cross-team coordination)

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Growth Data Science team is a key component of our regional growth strategy. We focus on creating and implementing innovative approaches to drive growth through performance marketing automation, machine learning models, geospatial insights, user lifecycle and funnel optimisation, behavioural forecasting, and other advanced analytics methods. Our work spans across transportation, food, fintech, logistics, and platform services.

Get to Know the Role

We are seeking Data Scientist with deep expertise in paid marketing measurement, AI-driven analytics, and operations to join our growing team. In this role, you'll collaborate with marketing leaders, analytics teams, and cross-functional stakeholders to solve complex digital marketing challenges using advanced measurement science, artificial intelligence, and data-driven approaches. You'll work on end-to-end paid marketing analytics initiatives.

You will directly report to the Senior Manager. You will be based onsite.

The Critical Tasks You Will Perform

• Partner with marketing stakeholders to align measurement strategies with business goals, channels, and data constraints.
• Select and apply attribution, incrementality, and causal inference methods, explaining trade-offs and recommendations.
• Design and run experiments—including A/B tests, holdouts, matched markets, and geo-lift studies—to measure campaign impact.
• Build and maintain Media Mix Models (MMM) to assess channel effectiveness, guide budget allocation, and forecast performance.
• Develop AI and machine learning solutions to improve campaign targeting, bidding, experimentation, and measurement workflows.
• Build scalable data pipelines integrating paid media, conversion, and internal data using SQL, Spark, and cloud technologies.
• Create analytics tools and dashboards to track campaign performance, acquisition costs, and marketing ROI.
• Conduct exploratory analysis and statistical modeling; validate models and translate findings into actionable recommendations.
• Manage project plans, document methodologies, and communicate insights clearly to technical and non-technical stakeholders.
• Collaborate across marketing, analytics, product, and engineering teams; mentor junior analysts and data scientists.

What Essential Skills You Will Need

• 6+ years in data science and analytics, including 3+ years in paid marketing measurement and operations.
• Expertise in attribution modeling, including multi-touch, algorithmic, and rule-based approaches.
• Experience designing incrementality studies, A/B tests, holdout analyses, and geo-lift studies.
• Strong background in Media Mix Modeling (MMM) or marketing mix optimization.
• Hands-on experience building, optimizing, and deploying machine learning models for marketing.
• Proficiency in Python, SQL, Pandas, Scikit-learn, and Spark; familiarity with causal inference tools such as CausalML, DoWhy, or EconML.
• Experience with cloud data platforms, marketing datasets, ad platform APIs, and ETL pipelines.
• Familiarity with generative AI and LLMs for automating insights and reporting.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Growth Data Science team is a key component of our regional growth strategy. We focus on creating and implementing innovative approaches to drive growth through performance marketing automation, machine learning models, geospatial insights, user lifecycle and funnel optimisation, behavioural forecasting, and other advanced analytics methods. Our work spans across transportation, food, fintech, logistics, and platform services.

Get to Know the Role

We are seeking a Data Scientist with deep expertise in paid marketing measurement, AI-driven analytics, and operations to join our growing team. In this role, you'll collaborate with marketing leaders, analytics teams, and cross-functional stakeholders to solve complex digital marketing challenges using advanced measurement science, artificial intelligence, and data-driven approaches. You'll work on end-to-end paid marketing analytics initiatives, with opportunities to design and implement sophisticated attribution models, incrementality studies, media mix modeling (MMM), causal inference methodologies, and AI-powered tools that enhance reporting, measurement, and experimentation capabilities.

You will directly report to the Senior Manager, you will be based working onsite.

The Critical Tasks You Will Perform

• Partner with marketing stakeholders to align measurement strategies with business goals, channels, and data constraints.
• Select and apply attribution, incrementality, and causal inference methods, explaining trade-offs and recommendations.
• Design and run experiments—including A/B tests, holdouts, matched markets, and geo-lift studies—to measure campaign impact.
• Build and maintain Media Mix Models (MMM) to assess channel effectiveness, guide budget allocation, and forecast performance.
• Develop AI and machine learning solutions to improve campaign targeting, bidding, experimentation, and measurement workflows.
• Build scalable data pipelines integrating paid media, conversion, and internal data using SQL, Spark, and cloud technologies.
• Create analytics tools and dashboards to track campaign performance, acquisition costs, and marketing ROI.
• Conduct exploratory analysis and statistical modeling; validate models and translate findings into actionable recommendations.
• Manage project plans, document methodologies, and communicate insights clearly to technical and non-technical stakeholders.
• Collaborate across marketing, analytics, product, and engineering teams; mentor junior analysts and data scientists.

What Essential Skills You Will Need

• 6+ years in data science and analytics, including 3+ years in paid marketing measurement and operations.
• Expertise in attribution modeling, including multi-touch, algorithmic, and rule-based approaches.
• Experience designing incrementality studies, A/B tests, holdout analyses, and geo-lift studies.
• Strong background in Media Mix Modeling (MMM) or marketing mix optimization.
• Hands-on experience building, optimizing, and deploying machine learning models for marketing.
• Proficiency in Python, SQL, Pandas, Scikit-learn, and Spark; familiarity with causal inference tools such as CausalML, DoWhy, or EconML.
• Experience with cloud data platforms, marketing datasets, ad platform APIs, and ETL pipelines.
• Familiarity with generative AI and LLMs for automating insights and reporting.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Role

As the Senior Analytics Manager for Geo and IoT, you will work lead a dedicated team of 5-7 data scientists and report directly to the Head of Analytics, Fulfilment and Geo. In this highly cross-functional role, you will collaborate with diverse teams - including Product, Business, Engineering, Design, and Data Science to transform raw data into dynamic, actionable solutions. Your insights will directly shape groundbreaking products and programs, setting new benchmarks for excellence across our platform.

The Critical Tasks You Will Perform

• Build and Nurture a High-Performing Team: Recruit, mentor, and develop a diverse team of data scientists. Foster a culture of curiosity and innovation where ideas flourish and continuous learning is the norm.
• Influence at the Highest Levels: Present your team's findings and strategic recommendations to executive leadership and key stakeholders, making a tangible impact on critical company decisions.
• Drive Business Transformation: Collaborate with cross-functional leaders to integrate analytics into every facet of our business. You will translate complex data into clear strategies, providing direction and clarity in a rapidly changing market landscape.

What Essential Skills You Will Need

• High Agency & Taste: You operate with a high degree of autonomy and agency, possessing a refined "high taste" for quality data products and analytics frameworks.
• Entrepreneurial Mindset: You are a builder at heart who thrives in fast-paced environments and can adapt quickly.
• Extensive Experience: At least 8 years of experience in data-related or quantitative fields, with a background in D2C or B2C contexts (such as Marketplaces, Logistics, or Fulfilment).
• Leadership Track Record: At least 5 years of managerial experience leading and growing high-performing teams, both horizontally and vertically.
• Technical Fluency: High proficiency in SQL, Python, R, or other relevant scripting/programming languages.
• Experimentation Expertise: Deep experience designing and executing experiments to develop and test hypotheses (e.g., A/B testing, time-slice experiments, and advanced experimental methodologies).
• Data Storytelling: Skills in data visualization and storytelling; you can create compelling narratives that aptly represent your team's insights to non-technical audiences.
• Strategic Problem Solving: Proven ability to take ownership of open-ended, ambiguous business problems and propose novel, beyond-best-practice solutions.
• Cultural Catalyst: Demonstrated success in fostering a data-driven culture within an organization and promoting the use of analytics in everyday decision-making processes.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

GrabFin Analytics team supports the GFin product and business organisations, across Payments, Lending, Insurance, and Kios. As a Senior Data Scientist (Analytics), you will be part of the Lending tech family where we strive to be the best FinTech company in the region. Our team is focused on understanding user experiences and partnering with Business, Product, Design, and Tech teams to achieve the right outcomes. We are integral to product development, from understanding user journeys with UX designers, to developing hypotheses, through to post-rollout optimisation.

Get to Know the Role

In this role, you'll partner closely with Product Managers to turn product and business questions into clear hypotheses, thoughtfully designed experiments, and actionable insights. You'll build a deep understanding of users—their needs, pain points, and behaviours—while keeping business goals in view. As a strategic analytics partner throughout the product development lifecycle, you'll support teams from early ideation through execution, helping shape product direction and prioritize features based on evidence and expected impact.

The Critical Tasks You Will Perform

• Partner with cross-functional teams to identify data requirements and design innovative analytical solutions or insights to address complex challenges effectively.
• Conduct in-depth analyses of operational data, including business/impact analysis and text analysis, to identify areas for improvement and process optimization.
• Develop dashboards to monitor the performance of Grab Support operations, support specialists, and the business overall.
• Utilize advanced statistical and machine learning techniques, such as quasi-experimental methods, NLP & LLM, to analyze large datasets and derive meaningful insights that drive business decisions, improve support performance, and mitigate risks.
• Stay up-to-date with industry trends, emerging technologies, and best practices in analytics and data science, leveraging this knowledge to enhance the organization's data-driven capabilities.
• Collaborate with data engineering teams to ensure data quality, integrity, and accessibility, while building data pipelines and infrastructure for analytics projects.
• Communicate complex analytical findings to all stakeholders, including senior management, through concise reports, presentations, and visualizations.

What Essential Skills You Will Need

• A minimum of Bachelor's degree in Analytics, Statistics, or Engineering or any related field.
• At least 2+ years of experience in Analytics, Business Intelligence, or Data Science roles, preferably in an Internet or "Direct-to-Consumer" company with large, complex, high-velocity data.
• Proficiency in Big Data technologies such as Spark, PySpark, and Databricks.
• Strong foundation in data query/manipulation using SQL and data visualization tools like Power BI.
• Experience in Snowflake and multidimensional modeling .

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Grab For Business team empowers corporate clients across Southeast Asia by streamlining their business travel, food delivery, gifting, and corporate logistics solutions. Within this ecosystem, the Growth Team drives strategy, demand planning, and account cultivation to maximize revenue and corporate user engagement. We are a fast-paced, collaborative, and data-driven team that directly powers Grab's B2B expansion while unlocking new efficiency standards for businesses.

Get to Know the Role

As the Manager leading the Growth Team for Grab For Business, you will drive strategic initiatives, oversee rigorous demand planning, and champion account nurturing strategies for existing B2B clients. You will directly manage a team of growth-focused specialists, optimizing client retention and account expansion. Reporting directly to the Head of Grab For Business, this hybrid role offers high visibility and leadership career progression. If you thrive on scaling B2B accounts through data-led strategy and innovation, we want to hear from you. Apply today to help shape the future of corporate mobility and services across Southeast Asia!

The Critical Tasks You Will Perform

• Drive Strategic Growth & Account Nurturing: Develop cross-functional retention and account-expansion strategies for existing enterprise accounts to maximize client lifetime value and service adoption.
• Lead Demand Planning & Forecasting: Formulate accurate demand projections and resource allocation models using advanced analytics to align supply, revenue targets, and market needs.
• Incorporate Generative AI (GAI) Productivity Tools: Leverage GAI tools for prompt-based market research, automated reporting, account intelligence, and personalized client campaign creation to optimize team productivity.
• Lead and Enable the Growth Team: Direct day-to-day operations, coach team members on consultative client management, and elevate cross-functional execution across commercial teams.
• Establish Key Deliverables & Outcomes: Own team key performance indicators (KPIs), focusing on net revenue retention (NRR), client engagement benchmarks, and forecast accuracy.

What Essential Skills You Will Need

• 9+ Years of Relevant B2B Experience: Proven track record in B2B growth, account management, commercial strategy, or demand planning within tech, SaaS, or corporate mobility environments.
• Strategic Demand Forecasting & Data Analysis: Mastery of demand modeling, B2B pipeline management, and data analysis using SQL, Excel, or visualization software
• Applied Generative AI (GAI) Capabilities: Practical experience utilizing GenAI engines to augment data analysis, draft workflow automation, and streamline strategic presentations.
• Commercial Acumen & Account Scaling: In-depth understanding of enterprise sales cycles, retention dynamics, and cross-selling methodologies across varied service lines.
• Strong managerial and analytical skills, with the ability to analyze sales target and identify the performance gaps. Abity to assess root causes, develop corrective action plans and drive teh team toward achieving sales target.
• Growth Team Leadership: Demonstrated experience leading and mentoring growth or account management teams, setting measurable frameworks for performance and strategy execution.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to know the Team

The Business Platform team at Grab focuses on empowering a diverse range of Southeast Asian merchants—from local street stalls to international franchises—by providing them with professional tools via the GrabMerchant Super App and Portal. By leveraging data from billions of monthly transactions, the team delivers insights and innovative features that enhance efficiency and customer engagement, effectively leveling the playing field for smaller businesses. Operating as a distributed team across Indonesia and Singapore, they prioritize stability and quality to directly impact merchant profitability and ensure that business owners can focus on their core operations.

Get to know the role

We are seeking talented & passionate Engineers to join our team, you will have opportunities to work on multiple backend services as well as participating in merchant immersions, talking directly to the end-users, identifying their challenges and how we can help them in their work life. It is very important that our team members to identify problems, and have the right mindset and skill sets to solve them.

The Day-to-Day Activities

• End-to-End System Ownership: Independently designs, builds, and operates high-quality software systems, ensuring they are secure, reliable, maintainable, and rigorously tested.
• Architectural & Operational Excellence: Applies advanced architectural patterns and infrastructure best practices, while maintaining accountability for post-deployment monitoring and system health.
• Strategic Stakeholder Partnership: Collaborates effectively with both technical and non-technical stakeholders, actively contributing to the entire product lifecycle from initial design to final rollout.
• Process Optimization: Proactively identifies and implements improvements to team workflows and engineering processes to enhance overall efficiency and delivery.
• Mentorship & Team Growth: Acts as a senior leader by mentoring junior engineers and fostering a culture of continuous learning and professional development within the team.

What Essential Skills You Will Need

• 8+ years of professional software engineering experience, with strong hands-on proficiency in Python and/or Go.
• Deep expertise in designing, building, and maintaining distributed backend architectures and microservices.
• Proven track record with core backend infrastructure, including relational and NoSQL databases, caching layers (e.g., Redis), and message brokers/event streaming (e.g., Kafka, RabbitMQ).
• Strong expertise in RESTful API design, contract management, and service-to-service communication (e.g., gRPC).
• Solid foundation in system design, high-availability architecture, and performance optimization at scale.
• Practical experience deploying and managing services on modern cloud platforms (AWS, GCP, or Azure), adhering to CI/CD and DevOps best practices.
• Proactive learner with strong ownership, keeping pace with emerging backend patterns and AI technologies.
• Hands-on experience building Generative AI applications or AI Agent workflows using frameworks such as LangChain, LangGraph, or LlamaIndex.
• Practical knowledge of RAG (Retrieval-Augmented Generation) pipelines and vector databases (e.g., Pinecone, Milvus, Qdrant, pgvector).

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

GrabMart, an online delivery service, is looking for a dynamic Merchant Acquisition and Sales Operations Associate (2-year contract position) to join our team in Bangkok. You will drive Mid to Long tail GrabMart's merchant acquisition while optimizing merchant operations to ensure scalable growth.

Get to Know the Role

Join the GrabMart team in Bangkok as a Merchant Acquisition and Sales Operations Associate on a 2-year contract. In this role, you will lead mid-to-long-tail merchant expansion across grocery and quick-commerce verticals. You will oversee end-to-end partnership negotiations, identify strategic supply gaps, and improve operational onboarding workflows to grow our merchant network.

The Critical Tasks You Will Perform

Strategic Acquisition Strategy and Execution

• Identify strategic merchant gaps and categories needed to enhance GrabMart's supply coverage and quality to align with vertical growth targets.
• Manage the end-to-end retail acquisition, from identifying prospects to successful contract signage.

Sales & Partnership Negotiation:

• Deliver clear, presentations that persuade merchants to partner with GrabMart.
• Lead contract negotiations to secure favorable terms, with a focus on long-term partnership growth and sustainable profitability for both parties.
• Develop customized partnership proposals that address the needs and goals of each merchant.

Acquisition Optimization & Operations:

• Improve and standardize the onboarding structure and processes to provide a high-quality, efficient, and scalable activation pipeline across diverse merchant categories.
• Collaborate with company partners to ensure new merchants are activated and transition smoothly from acquisition to daily management.
• Implement and maintain a tracking system for merchant acquisition metrics.

Collaboration :

• Work with related partners to align acquisition efforts with overall business goals.
• Contribute to the development of strategic projects to enhance overall merchant experience on the GrabMart platform.

What Essential Skills You Will Need

• Bachelor's degree in Business Administration, Marketing, Engineering or a related field
• 2+ years of experience in sales, business development, or merchant acquisition
• Preferably strong understanding of Quick commerce or E-commerce landscape, O2O (offline-to online) or grocery, fresh market industry
• Communication: both Thai and English
• Experience to work as part of a team and dynamic culture.
• Analytical :
  • Proficiency in Microsoft excel (can perform complex functions) to generate insights, track performance
• Experience in e-commerce or food delivery industry
• Knowledge of digital marketplaces and online grocery delivery services

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

GrabMart, an online delivery service, is looking for a dynamic Senior Merchant Acquisition and Sales Operations to join our team in Bangkok. You will improve end-to-end GrabMart's merchant acquisition for both enterprise level until mid to long tail segments

Get to Know the Role

We are looking for a dynamic, Acquisition Manager to improve merchant growth and expand GrabMart's supply coverage across categories. You will be at the forefront of client-facing partnerships—identifying merchant pitch gaps, leading high-stakes negotiations, and shaping execution strategies to hit target numbers. This is an ideal opportunity to lead from the front and scale the future of quick commerce with GrabMart.

The Critical Tasks You Will Perform

Strategic Acquisition and Execution

• Identify strategic merchant gaps and categories needed to enhance GrabMart's supply coverage and quality to align with vertical growth targets.
• Manage the end-to-end retail acquisition, from identifying prospects to successful contract signage.

Sales & Partnership Negotiation:

• Deliver clear, presentations that persuade merchants to partner with GrabMart.
• Lead contract negotiations to secure favorable terms, with a focus on long-term partnership growth and sustainable profitability for both parties.
• Develop customized partnership proposals that address the needs and goals of each merchant.

Acquisition Optimization and Operations:

• Improve and standardize the onboarding structure and processes to provide a high-quality, efficient, and scalable activation pipeline across diverse merchant categories.
• Collaborate with company partners to ensure new merchants are activated and transition smoothly from acquisition to daily management.
• Implement and maintain a tracking system for merchant acquisition metrics.

Collaboration :

• Work with related partners to align acquisition efforts with team goals.
• Contribute to the development of projects to enhance overall merchant experience on the GrabMart platform.

What Essential Skills You Will Need

• Bachelor's degree in Business Administration, Marketing, Engineering or a related field
• 4+ years of experience in sales, business development, or merchant acquisition
• Understanding of Quick commerce or E-commerce landscape, O2O (offline-to online) or retail tech industry
• Communication: both Thai and English
• Experience to work as part of a team and dynamic culture.
• Analytical :
  • Proficiency in Microsoft excel (can perform complex functions) to create insights, track performance
• Team and people management
• Knowledge of digital marketplaces and quick commerce delivery services

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

As a member of our Digital Experience and Service Success team within Customer Operations Excellence (Enablement), you will operate at the intersection of Digital Automation, Content Strategy, Service Success, and Operations. We are a forward-looking team dedicated to scaling Grab Support's digital channels, expanding self-service capabilities, and optimizing user journeys across Malaysia and Singapore.

Get to Know the Role

As the Manager, Digital Experience and Service Success, you will lead the digital support arm across MY/SG. You hold dual accountability: providing direct people leadership to a multi-disciplinary team—including Senior Specialist Chatbot & Automation (MY/SG), Assistant Manager Service Success (MY/SG), Senior Specialists Digital Content (MY/SG), and specialized Service Success teams—while taking accountable ownership of Grab Support's digital channel outcomes, self-service containment rates, automated resolution efficiency, and digital content quality.

You will report directly to the Senior Manager, Customer Operations Excellence and will be based in Petaling Jaya, where the company will have you working onsite.

The Critical Tasks You Will Perform

• You will provide direct leadership, mentorship, and direction to Senior Specialist Chatbot & Automation, Assistant Manager Service Success, Digital Content Specialists, and escalation handling teams.
• You will translate regional digital strategy into a coordinated team roadmap with clear ownership, milestones, and accountability across MY and SG.
• You will take full accountability for digital support outcomes across MY/SG, including chatbot and automation performance and self-service user experience.
• You will act as the primary business partner to Regional Product and Technology teams to govern the digital roadmap, expand bot capabilities, and drive self-service performance.
• You will represent the digital experience agenda in senior leadership forums, delivering data-backed performance reviews and strategic investment proposals.
• You will oversee digital content quality, Help Centre architecture, and conversational flows to eliminate user friction and optimize self-service user journeys.

What Essential Skills You Will Need

• You have 5+ years of experience in Digital Customer Experience, Chatbot/Automation Management, or Product Operations, with direct people management experience.
• You have a demonstrated ability to build, coach, and manage multi-disciplinary teams (automation specialists, content creators, service success teams).
• You have deep digital product savvy, including understanding conversational AI, NLP intent models, self-service UI/UX, and digital content architecture.
• You have strong analytical skills with a proven track record of driving containment and deflection metrics using data-driven insights.
• You have excellent stakeholder management skills to influence Product, Engineering, and Operations roadmaps.
• You have exceptional written and verbal communication skills in English and Bahasa; proficiency in navigating local operational nuance across Malaysia and/or Singapore markets is highly preferred.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

As a member of our Training and Quality team within Customer Operations Excellence (Enablement), you will operate as the learning architect across Malaysia and Singapore. We are a high-impact enablement team dedicated to designing, governing, and scaling learning architectures that elevate agent capability across both in-house teams and BPO partner sites.

Get to Know the Role

As the Assistant Programme Manager, Training, you will lead end-to-end training programmes, curriculum governance, and capability development across Malaysia and Singapore. Moving beyond classroom delivery, your core mission is to convert user experience insights and operational data (surfaced by GS Strategy & Planning) into structured training roadmaps and governed curriculum standards. You will certify BPO trainers across external sites, manage programme execution, and report training effectiveness, capability metrics, and operational impact directly to your Manager and Operations Leads.

You will report directly to the Manager, Training and Quality and will be based in Petaling Jaya, where the company will have you working onsite.

The Critical Tasks You Will Perform

• You will lead the end-to-end design, delivery, and governance of training programmes across in-house and BPO partner teams in Malaysia and Singapore.
• You will translate operational priorities, policy changes, and quality performance findings into structured training plans and governed delivery calendars.
• You will lead calibration and certification programs for BPO partner trainers to ensure consistent training execution across all vendor sites.
• You will regularly audit training execution at BPO sites to prevent standard drift and guarantee compliance with Grab's operational standards.
• You will evaluate training programme effectiveness using post-training KPI tracking (nesting performance, early-tenure quality, speed to proficiency).
• You will report training results, agent capability progress, and performance impact directly to your Manager and Operations Leads.
• You will provide direct operational guidance and coaching to the Training Specialist.

What Essential Skills You Will Need

• You have 3+ years in Instructional Design, Training Programme Management, or L&D within large-scale contact centers or BPO environments.
• You have proven expertise in instructional design, learning principles, curriculum development, and multi-site BPO training governance.
• You have an analytical mindset with the ability to evaluate training success using hard operational metrics (nesting SLAs, initial quality scores, defect rates).
• You have strong vendor management skills to enforce training standards across internal teams and external BPO partners.
• You have exceptional written and verbal communication skills in English and Bahasa (required); proficiency in navigating local operational nuance across Malaysia and/or Singapore markets is highly preferred.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The GrabMart Merchant team is a dynamic group at the heart of GrabMart's expansion. Our core mission is to fuel growth by building and nurturing strategic relationships with high-profile merchant partners. We are the driving force behind our partners' success, making important decisions that expand their business and deliver value to our customers.

Get to Know the Role

We are looking for a dynamic and experienced Account Manager to help us build strategic relationships with high-profile merchants and improve revenue. You will establish and nurture business relationships with our prospective top merchants to spur growth in GrabMart.

We're looking for experts who can working for end-to-end process and move fast. You will be reporting to the Manager. Working arrangement is full onsite in Jakarta based.

The Critical Tasks You Will Perform

• Partner Management: manage merchant relationships to improve business growth using data-driven analysis (Return on investment, KPIs).
• Co-Marketing: Design and implement strategic co-marketing campaigns with partners to deliver value to customers.
• Collaboration: Work with internal S&P, Marketing, and Operations teams to enhance the merchant experience.
• Ecosystem Synergy: Identify opportunities for collaboration with partners across the Grab ecosystem (e.g. OVO, GrabExpress, Grab Jastip and Grab For Business).

What Essential Skills You Will Need

• Minimum of 2+ years of experience of sales business development, account management or operations.
• Min. Bachelor's degree in Communication, Business, or similar fields
• Experienced in handling and dealing with partners (account management experience) to generate revenue.
• You excel in an agile environment and excel at juggling multiple tasks.
• You have a clear articulation and negotiation skills in English.
• You have a genuine interest for the on-demand delivery industry, in particular the future of mart delivery.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

Join the team that serves the very core of Grab — the Sentry team. Our systems handle billions of network messages daily for Grab's users, while our service orchestration and discovery platforms ensure the reliability of hundreds of Grab services. Collaborating with infrastructure, security, and product teams, we are looking for experienced engineers to strengthen our platform team.

Get to Know the Role

As part of our team, you will build high-performing solutions that Just Work. Your work will provide the stability and efficiency necessary for millions of daily users. This role is onsite based in our Petaling Jaya, Malaysia office. You will report directly to Engineering Manager, who is based in Singapore.

The Critical Tasks You Will Perform

• You will operate in a multi-cloud environment, designing scalable, zero-downtime network traffic routing and analytics solutions for Grab's "public edge."
• You will improve and shape new design architectures with a focus on scalability and performance.
• You will collaborate with our infrastructure team to build back-end services. Your joint efforts will be evaluated based on the scalability of the back-end services built and their support for our diverse range of products.
• You will be responsible for designing, building, analyzing, and troubleshooting large-scale systems.
• You will debug and make necessary modifications to our production software which caters to millions of users across Southeast Asia.

What Essential Skills You Will Need

• You have Bachelor's degree in Computer Science, Engineering, or a related field.
• You need to have solid software engineering and coding skills. Specifically, we're looking for you to have at least 2 years of experience in a backend language Go, Scala, Java or C++.
• You understand building microservices architecture and have a good grasp of distributed systems, RESTful APIs, and message queuing systems to develop our back-end services.
• You have experience with relational databases, such as MySQL, is important.
• You have knowledge of software development best practices including version control (specifically Git), unit testing, and continuous integration/deployment (CI/CD) pipelines.
• You have experience with TCP/IP, HTTP, and the internet.
• Experience deploying code in AWS, Azure, or Google Cloud environments

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What we stand for at Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Role

This is a Salesforce Business Analyst role embedded within Grab's Commercial Systems team. You will help translate complex requirements into scalable Salesforce solutions across Sales Cloud, Service Cloud, and Experience Cloud. Beyond traditional BA responsibilities, you will shape upstream demand, guide understanding across partners, and guide delivery through the full Salesforce lifecycle. You will work full-time onsite at our Petaling Jaya office, Malaysia, reporting to the Lead Business Analyst, Salesforce Delivery

Get to Know the Team

Grabber Technology Solutions (GTS) is the engine behind Grab's enterprise transformation. The Commercial Systems team leads platform delivery across Grab's commercial teams including GCS, MEX, and GFin. Our BAs embed themselves into delivery squads, but operate upstream — shaping intake, building partner confidence, and bridging strategy, process, and platform to promote smooth execution.

The Critical Tasks You Will Perform

• Engage with partners to translate requirements into scalable Salesforce solutions using interviews, workshops, use cases, and workflow mapping.
• Create structured documentation including BRDs, user stories, process flows, and functional specifications. Manage the backlog grooming process and contribute to prioritisation using impact-effort frameworks.
• Lead UAT and SIT readiness by partnering with QA, business owners, and developers. Guide execution of test scripts and ensure traceability back to requirements.
• Promote innovation and continuous improvement, identifying design bottlenecks, proposing automation opportunities, and streamlining configurations to reduce technical debt.
• Manage configuration and solutioning tasks hands-on, including flows, validation rules, security model, reports, dashboards, record types, and third-party tool integrations. Be the first escalation point for design decisions within a sprint cycle.
• Upstream Demand Shaping: Work with teams and GTS BPs to intake, frame, and qualify new requests. Align requests to roadmap themes, ensuring readiness for grooming, T-shirt sizing, and prioritisation cycles.
• Partner Agreement & Comms: Facilitate agreement across team leads, SMEs, and technical leads. Ensure clear comms and traceable decisions, surfacing trade-offs and managing delivery expectations.
• Cross-Programme Support: Collaborate on large-scale programmes like Sonic, driving standardisation of sales processes, account hierarchies, and segment-based journeys. Connect our requirements to Salesforce features across countries and personas.
• Delivery Risk Ownership: Escalate unclear requirements, integration mismatches, or misaligned expectations early. Support SIT/UAT planning and hypercare transition in partnership with GTS and vendor teams.

Qualifications

• 5 to 8 years of experience as a Salesforce Business Analyst or equivalent role in a multi-cloud environment (Sales Cloud, Service Cloud, Experience Cloud)
• Proficiency with Salesforce configuration and design best practices (Flows, Process Builder, Reports, Dashboards, Permission Sets, SOQL/SOSL, Data Models, Shield Encryption)
• Experience leading partner engagements, facilitating workshops, documenting clear requirements, and running Agile ceremonies (backlog grooming, sprint demos)
• Deep familiarity with Salesforce DevOps concepts and tooling (e.g., GitLab, Copado, and Jenkins)
• Hands-on experience managing testing phases, creating test cases, and resolving test cycle blockers
• Salesforce Certifications: Administrator, Advanced Administrator, Sales Cloud Consultant, Service Cloud Consultant, Business Analyst
• Demands are prioritised before they hit sprint cycles
• Partner see the BA as a trusted delivery partner, not just a requirement-taker
• UAT is smooth, with high traceability and low post-release rework
• Configuration is scalable, documented, and in consideration of platform guardrails
• Roadmaps are realistic, and backed by clean, structured requirements

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What we stand for at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Know your Role

As a Senior Machine Learning Engineer, you will solve trust problems end to end. You will not limit itself to training models. You will investigate complex risk patterns and determine the simplest solution. Additionally, you will build the required data and production components. Finally, you will measure whether the solution works in the real world.

You will

• Investigate fraud, abuse, account integrity, and platform-safety problems using data and domain knowledge.
• Define success metrics while balancing detection quality, user experience, latency, and operational cost.
• Determine whether a problem is best solved using ML, heuristics, rules, graph techniques, optimisation, or system changes.
• Build data pipelines and features from high-volume batch and streaming data.
• Develop proof-of-concept solutions and validate them against realistic baselines.
• Convert successful prototypes into scalable, tested, and observable production systems.
• Integrate solutions into real-time risk decisioning and offline detection workflows.
• Design experiments and monitoring to assess effectiveness, false positives, drift, and latest attack patterns.
• Perform root-cause analysis and adapt solutions as adversarial behaviours evolve.
• Improve the technical foundations that make future trust solutions faster and safer to deliver.

You will need

• At least 4 years of relevant experience in software development and problem solving
• Proficiency in SQL and at least one production programming language.
• Working knowledge of machine learning and statistical evaluation.
• Experience using data to solve open-ended product or operational problems.
• Experience building production data pipelines, backend services, or decision systems.
• Ability to articulate technical reasoning, assumptions, trade-offs, and experimental results.
• Comfortable operating across modelling, data engineering, and software engineering boundaries.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Fulfilment Tech Family is at the heart of helping Grab outserve our consumers and partners in different businesses and marketplaces across Southeast Asia. Our mission is to offer the best marketplace platform capabilities, products and experiences to our driver partners as to increase adoption and engagement of our services. We improve driver partner opportunities and efficiency to fulfil consumer orders without fail, rain or shine.

Get to Know the Role

You will be within the Fulfilment tech family, responsible for platform's effectiveness and reliability through optimizations across supply planning, dispatch strategy, pricing, driver experiences and efficiency. The team extracts data and experiment insights that directly help improve our models & develop technical products and programs, setting new benchmarks for excellence.

Reporting to Senior Analytics Manager, you'll collaborate across departments (Product, Business, Engineering, Design, and Data Science) to transform data into dynamic solutions. Your insights will directly help develop groundbreaking products and programs, setting new benchmarks for excellence. This isn't just any role; it's a chance to affect millions of lives every day.

You will work onsite at our office in Petaling Jaya.

The Critical Tasks You Will Perform

• You will transform requirements into concise data requirements, identify trends, spot anomalies, build insights through dashboards and presentations to create comprehensive views for decision-making.
• You will develop data pipelines and custom data science models to solve identified problems.
• You will create data-driven hypotheses and collaborate with product and engineering teams to design experiments that inform important product decisions.
• You will design data specifications for new products, ensuring accurate data collection.
• You will launch A/B and timeslice experiments, analyse results, and provide relevant recommendations.
• You will conduct targeted analysis for specific products and operations, to find new business/product opportunities, define critical business metrics, and track them rigorously.
• You will work with partners to scope problems and enhance internal processes through automation.
• You will build existing AI tools and capabilities to enhance overall productivity for the Analytics function

What Essential Skills You Will Need

• You have 2 or more years in data-related or quantitative fields
• You are fluent in SQL, Python, R, or other scripting/programming languages. Your comfort with very large datasets and complex Extract, Transform, and Load processes sets you apart.
• Statistical knowledge: You have hands-on experience running and analysing controlled experiments, turning data into relevant insights.
• You can help narrow down multiple options into the best approach, and take ownership of open-ended ambiguous business problems. Propose novel solutions that go beyond common practice
• You have skills in designing experiments, data visualisation and storytelling. You can create intuitive and impactful dashboards using PowerBI or Tableau.
• You can guide teams to advise senior partners.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Integrity team is dedicated to safeguarding our users on Grab. We are building a centralized, unified Risk and Compliance technology platform using Grab's proven risk and compliance tech, GrabDefence. We use our datasets and advanced AI capabilities to address critical challenges, from ensuring safety and preventing fraud to achieving regulatory compliance. We are involved in the entire data lifecycle, including analyzing user behavior, identifying financial crime anomalies, and developing detection and prevention modules across user onboarding and transaction journeys.

Get to Know the Role

Reporting to the Senior Analytics Manager in the Integrity team, you will be a key analytics partner in operationalizing the Unified Risk Platform that manages risk across the Grab Ecosystem. You will conduct deep-dive analysis on user behaviors, product funnels, and transaction patterns to identify potential risks and new fraud typologies on our partner platforms. Your data-driven insights will directly guide the design of risk detection strategies, the optimization of shared AI/Machine Learning models, and the implementation of crucial risk controls to safeguard a diverse user base from multiple types of fraud and financial crime.

This role is based onsite in our Petaling Jaya office.

The Critical Tasks You Will Perform

• You will be the subject matter expert in using data to analyze fraud loss, business/product performance, and the effectiveness of risk controls across different Grab business verticals.
• You will lead the identification of new fraud and risk patterns, developing data-driven rules and strategies to address potential risks using advanced methods like Graph-Based Detection.
• You will conduct statistical analyses to ensure the accuracy and efficiency of detection systems, maintaining data and rule integrity.
• You will architect automated self-serve capabilities for stakeholders to monitor key risk metrics, attack patterns, and the efficiency of fraud/AML detection systems.
• You will collaborate with Grab business teams to support data extractions, audits, and compliance requirements, ensuring all necessary data is provided for assessments.
• You will conduct experiments to evaluate the effectiveness of risk controls and recommend improvements based on findings.

What Essential Skills You Will Need

• At least 4 years of experience in data-related or quantitative fields.
• A Bachelor's Degree in disciplines such as Analytics, Statistics, Software, Mathematics, Economics, Computer Science, or Engineering.
• Proficiency in SQL, Presto, ETL, Power BI, Python, and Excel.
• Experience with the application of experimentation and statistical techniques (such as hypothesis testing, probability distributions, regression, decision trees).
• Intermediate understanding and early hands-on exposure towards Gen AI/LLM's including prompt engineering, query optimization, automated insight generation
• Proficiency in Feature Engineering (SQL, Spark) to build data inputs for models, with a clear focus on data utility and feature logic rather than data pipeline ownership.
• Desirable: Understanding of the risk management, fraud and compliance space (e.g. AML, eKYC) in digital ecosystems

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The GrabFood Analytics team is part of ACE Analytics, which covers GrabFood, GrabMart, GrabExpress and OmniCommerce. We are the product analytics partners to the GrabFood product organisation across six Southeast Asian markets. Each analyst owns one or two product problem spaces end-to-end. They define the metrics that matter, design and read the experiments behind every launch, and run the deep dives that decide what gets built next. We work AI-first: analysts build and share reusable AI workflows that take on the repetitive parts of the job, so our time goes to judgement and product thinking. This is a new seat, created to take on additional product problem spaces.

Get to Know the Role

Reporting to the Senior Analytics Manager, you will be the analytics owner. You will also be the advisor for one to two GrabFood product problem spaces. These problem spaces may include, for example, ordering experience and conversion, merchant discovery and content, delivery reliability and demand shaping, or affordability and promotions. You will work directly with the product manager, designers, engineers and data scientists for that space, most of whom are based in Singapore, and with country teams across the region.

This is a senior individual-contributor role. You set the metrics. You design an experiment and read it. You make the ship, iterate or stop recommendation and hold it when the data says so. You decide what to prioritise when several partners need you in the same week.

This is a product analytics role, not a machine-learning role: your time goes to metrics, experiments, root-cause analysis and product decisions, not to model building.

We base this role in Petaling Jaya and will require you to work onsite.

The Critical Tasks You Will Perform

• You will define the metrics for your problem space: the primary metric at the exact step a feature changes, the leading and lagging indicators around it, and the guardrails that catch the failure modes.
• You will design and analyse controlled experiments with your product manager: hypothesis, randomisation unit, success metric, sample size and duration, guardrails, and the checks that keep a result honest. You will turn results into a clear ship, iterate or stop recommendation.
• You will diagnose metric movements systematically. This will involve, locating the movement, decomposing it, cutting it by funnel step, segment, platform, and market. After that, ruling out tracking and data-quality causes. Finally, explaining it why.
• You will size opportunities and run proactive deep dives into consumer, merchant and driver-partner behaviour that shape the roadmap rather than report on it.
• You will oversee the data specifications and instrumentation for new features with engineering, so the data exists to measure what you planned to measure.
• You will build the dashboards and certified metrics that give the product team reliable self-serve visibility.
• You will build AI-assisted analytics workflows for yourself and the team, validated against raw data and business logic, and share what works.
• You will improve on experimentation and analytical rigour across the problem spaces you touch, and coach junior analysts as the team grows.

What Essential Skills You Will Need

• At least 4 years in analytics or quantitative roles, with at least 2 years of experience where you owned the metrics for a consumer product, growth, pricing, CRM, or marketing programme. Experience in data analytics is a bonus. It is especially valuable in industries such as food or grocery delivery and e-commerce marketplaces. It is also valuable in ride-hailing and super-apps, e-wallets and digital banking, travel, telco digital products, and consumer FinTech.
• Fluent SQL on large datasets, and proficient Python or R for analysis.
• Hands-on experience designing and analysing controlled experiments: A/B tests, holdouts, or well-designed quasi-experiments such as difference-in-differences or synthetic control where randomisation was not possible. You can explain why you chose the design, what could bias it, and how you read a result that is not clean.
• Sound statistics applied to decisions: hypothesis testing, confidence intervals, sample size and power, multiple comparisons, selection bias and mix shifts. You can explain these in plain language to a product manager, and you know when a method breaks.
• Precise metric framing: You can define the right metric for a change. This includes specifying its numerator, denominator, and the population it is measured on. Additionally, you can distinguish a feature-engagement metric from a conversion metric.
• Structured solutioning on ambiguous questions: You lay out the space before you commit to a hypothesis, and you can write the analysis plan before you open a notebook.
• Manage partner trade-offs: You set priorities across competing asks, say no with reasons, and keep quality on what you ship. You close your own knowledge gaps quickly and act on feedback.
• Clear communication: you make the finding and the decision clear to product leaders and engineers alike, in writing and live.
• You use AI tools in your supervised analytics workflow, validating output against raw data and business logic.
• At least a Bachelor's degree in Statistics, Economics, Mathematics, Engineering, Computer Science, Analytics or another quantitative field.

What Would Be Good to Have

• Experience in food delivery, marketplaces or super-apps across Southeast Asian markets.
• Experience with an experimentation platform, or having built experiment analysis tooling.
• Causal inference methods beyond A/B testing.
• Dashboarding in tools like Tableau, Superset or PowerBI; build data pipelines.
• Have built a reusable AI workflow, skill or agent that your team adopted.
• Coach analysts.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

You will report to Senior Analytics Manager, Payments and will work on site from our office in Petaling Jaya.

The Role

As our Lead Specialist for Data Scientist (Analytics), you will be the strategic voice behind our product development, turning complex data into relevant experiments that shape the bank's future. This isn't just an analytics role; it's an opportunity to lead the data lifecycle, pioneer Generative AI programs, and directly influence how we build products at GXBank.

What You'll Do:

• Partner with product, design, and engineering teams to obtain insights, design experiments, and lead important product decisions.
• Support strategic plans with data insights, performing deep-dives into user behavior, segmented views and product efficacy.
• Provide tailored analysis for specific products and strategies, define critical business and product metrics, and make regular recommendations for continuous improvements.
• Design, measure, and recommend A/B tests and multivariate experiments, including layout optimisation, UI/UX efficacy, algorithm effectiveness, and API performance.
• Analyse clickstream and transactional data to uncover insights on user behaviour and guide product metrics. You will manage instrumentation for all feature releases within assigned tech families within the bank.
• Develop self-serve solutions for partners that are scalable and automated to handle a product environment.
• Guide plans involving Large Language Models or Generative Artificial Intelligence

Who We Are Looking For:

• Bachelor's Degree in Statistics, Analytics, Economics, Mathematics, Engineering, or related fields.
• Minimum 5 years of experience in Analytics, Business Intelligence, or Data Science, preferably in a Bank or Tech (FinTech or E-Commerce) company.
• Proficient in writing advanced SQL queries, Python and querying large relational databases.
• Skilled in data visualisation platforms like Tableau or HTML to present findings.
• Experience translating data insights into relevant recommendations for non-technical and senior team members.
• Experience designing A/B tests and product experiments, with knowledge of hypothesis testing and the basic principles of Design of Experiments (DoE).

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

At Grab Financial Group (GrabFin), we're building the future of payments in Southeast Asia. As Engineering Manager, you will lead an engineering team. This team will work closely with other stakeholders in the organization, e.g., Product Managers, Business Lead, Operations. Together, they will solve the reconciliation and settlement platform problems at our core payment systems. Additionally, they will provide top-notch platform capabilities to our users. You will have Payments and Finance domain knowledge, solid technical skills, strategic guidance, technical leadership and people skills.

Get to Know the Role

You will lead an engineering team consisting of software engineers and QAs (SET), responsible for designing, building, and operating our Reconciliation and Settlement Platform for our Fintech foundations. Our solutions are mission-critical, operating 24/7 in some of the most dynamic and diverse markets in the world. Reliability, security, compliance, and speed are not optional – they are the baseline.

You will report to a Senior Engineering Manager and work fully onsite at Grab Singapore office.

The Critical Tasks You Will Perform

• You will set the team’s roadmap, planning cycles and OKRs with Product and business partners, translating priorities into measurable delivery outcomes.
• You will build reusable reconciliation and settlement capabilities that support multiple markets without compromising security, accuracy, scalability or compliance.
• You will guide architecture, design and code reviews—and contribute code when needed—to keep services secure, testable and maintainable.
• You will own production reliability through observability, service-level targets, incident improvement and mandatory participation in on-call rotations.
• You will improve the software development lifecycle by reducing technical debt and using approved GenAI tools responsibly to accelerate development, testing and documentation while protecting sensitive data.
• You will align Product, Finance, Operations and engineering stakeholders on project objectives, delivery trade-offs and success measures.
• You will hire, coach and develop engineers and SETs, creating clear growth paths and a culture of ownership and continuous improvement.

What Essential Skills You Will Need

• At least 8 years of professional software engineering experience, including designing and operating scalable backend systems.
• At least 3 years managing teams of 5 or more engineers, with experience hiring, coaching and supporting performance and growth.
• Hands-on experience with Go, microservices and cloud platforms such as AWS, including making architecture and code-quality decisions.
• Experience with payments funds flows, including gateways or acquirers, reconciliation, clearing and settlement.
• Experience designing payment integrations or real-time transaction systems with appropriate security controls, such as encryption or tokenization.
• Experience setting and improving operational standards for observability, service-level targets, data governance and regulatory or financial reporting.
• You have experience engaging with AI tools and emerging technologies to enhance productivity, improve workflows, and contribute new ideas.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.