Associate, User Growth - GrabMart
Get to Know the Team
Associate, User Growth - GrabMart is the mart growth engine for Grab. Work is inter-disciplinary – a combination of advanced analytics, customer segmentation, marketing strategy and positioning. The team will be focused on growing demand sustainability, with projects covering overall strategy, brainstorming, experimentation and driving implementation of main projects.
Get to Know the Role
You will be joining as Associate, User Growth - GrabMart to join our team Bangkok, Thailand. You will play a crucial part in optimizing our GrabMart operations through accurate demand forecasting and strategic planning. Develop demand forecasting models for our GrabMart services. You will report to Head of GrabMart and work onsite in Bangkok office.
The Critical Tasks You Will Perform
- You will analyze short to medium term issues impacting demand growth in the business. This includes customer segmentation, conversion funnel optimization, churn analysis, market scans and experimentation
- You will collaborate with internal and external members to align demand plans with business strategies
- You will create regular reports and presentations on demand forecasts and measurements
- You will participate in SOP meetings to provide insights on demand trends and potential risks
- You will design efficient promo structures and other projects to achieve demand growth in the GrabMart business and work with main partner teams to implement.
- You will manage budget allocation and track cost from plans in collaboration with Finance
What Essential Skills You Will Need
- A minimum 1 year of relevant work experience in financial services, management consulting or technology firms
- Processing and analyzing complex data sets using Excel (Essential)/Tableau ()
- Working knowledge of SQL is preferred but not essential
- Quantitative discipline with strong business sense and complex analyses to a wide range of audiences, and translating these to actionable business insights
- Ability to see big picture while not losing sight of details
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex, create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
- Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
View our location
Our teams in Thailand ensure that all our partners, customers, and users experience the awesome benefits of our services and products! Take a tour of our offices in the Land of Smiles and meet some of our teams.
Meet the Business Strategy team
Our business strategy teams are here to break down complex issues and drive data-led decision-making within Grab. Work with teams across the business, diving into data analysis and crafting success plans to build our superapp.
Everyone here at Grab is so open – problems might arise, but our sole focus is always to find the solution. We also get to meet new friends all the time at Grab. Whatever fun activities you would usually do with friends, we get to do them here together.
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My team consists of people with different personalities and backgrounds, and we cherish our differences. We also have different skill sets which complement each other.
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At Grab, people are very kind, very open, very smart, and encourage everyone to generate new ideas. If the idea is acceptable and justifiable, then we have a very open path for sharing.
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The Application Process
What can you expect when you apply for a role at Grab? Here’s what our hiring process looks like.
Step 1: Apply.
We have a range of open roles from Marketing to Engineering and everything in between. Find the one that’s best for you and show us why you’re our next teammate.
Step 2: Getting to know you.
Next, you’ll have a video or phone interview with one of our recruiters to chat about you, the role, and your past work experiences.
Step 3: Testing, testing… 123.
Some roles might require assessments and/or a technical competency interview. For other roles, there might be an additional interview – speak with your recruiter for application details.
Step 4: Is it a culture match?
Finally, we’ll find out how we fit together, if your career vision aligns with our mission, how you embody the 4 H's, and your working style and personality.
