Operations teams at Grab
Our Operations team are the strategic force decoding user behaviour–from our partners to our consumers! We turn these insights into business magic, fueling growth and supercharging efficiency. Explore innovative ways to get things done and ensure smooth operations for the millions of micro-entrepreneurs who use the Grab platform.
How we solve complex problems
Our talented team comprises skilled Scrum Masters, Program Managers, Project Managers, Associates, and Coordinators who collaborate daily to solve problems for our partners and consumers.
Whether we're crafting the perfect user experience or ensuring our partners thrive, our dynamic skills keep the Grab engine running smoothly. We don't just solve problems; we turn challenges into opportunities, making every ride with Grab an extraordinary journey.
If I could sum up life at Grab, it would be flexible, evolutionary and life-changing. This is the place to live your life and learn the lessons that come with that – both inside and outside of work. Grab has evolved but it’s still like a start-up because we’re learning something new every day.
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Operations Roles
Ready to drive growth, efficiency, and profitability at Grab? Explore exciting opportunities in our Operations team!
See all jobsWhat our Operations team say
To succeed in Operations at Grab, we must immerse ourselves in the markets so that we can experience the pain points of our consumers and partners. Only by sitting in the traffic yourselves can you feel the pain of our partners and empathise with them.
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Dealing with people when they’re frustrated can be tricky – but I think customer service is the best place to learn about humanity and empathy and widen your perspective. It teaches you how to listen and understand people to find solutions – that’s why I love my job.
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What we look for in Operations teammates
We're on the lookout for people who are not just business-savvy but have an insatiable curiosity for data. Bring your problem-solving prowess, can-do attitude, and knack for effective collaboration to our multidisciplinary team.
If you're excited about strategic planning, effective communication, and owning the roadmap to success, then we want you on our team!
Why join Grab?
Discover a career that's more than a job- it's a way of life. Our values of honour, heart, humility and hunger lead everything we do here. Discover true flexibility, career growth, continuous learning, and the opportunity to work on impactful tech. Grab life and your career with both hands.
We’re all part of something bigger
We’re building a future for everyone at Grab. We help our partners and local businesses build sustainable livelihoods and prepare for any economic challenges.
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