Intern - Commercial GFB - Acceleration & Account Growth
Get to Know the Team
The Grab for Business (GFB) team partners with businesses to provide reliable and convenient solutions for their employees and operations. Within the GFB team, the Key Account team manages strategic accounts and supports HVR and special projects by collaborating with internal teams and external partners to deliver successful campaigns, activations, and service experiences.
Get to Know the Role
As an intern, you will support the Key Account team in coordinating HVR and special projects from planning through post-activation reporting. You will manage stakeholder communication, organize documentation, track operational readiness, and assist with custom payment submissions.
The Critical Tasks You Will Perform
- Share timely updates with stakeholders and maintain accurate, well-organized program documentation.
- Coordinate with cross-functional teams and partners to support HVR and special project activations.
- Track project progress, monitor operational readiness, and escalate potential issues proactively.
- Prepare post-activation reports covering outcomes, key learnings, and recommendations.
- Support custom payment submissions by preparing documents, verifying details, and following up until completion.
What Essential Skills You Will Need
- Pursuing or recently graduated with a degree in Business, Marketing, Communications, Operations, or a related field.
- Strong organizational, coordination, and stakeholder communication skills.
- Detail-oriented and able to manage documentation, data checks, and payment submission requirements accurately.
- Able to track project progress, identify issues early, and follow up until resolution.
- Proficient in Google Workspace or Microsoft Office; experience in campaign coordination, reporting, or project support is a plus.
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer our Interns:
- Comprehensive training and personal development programs: You will develop your soft skills and hard skills curated for you
- Mentoring by the Grab Leaders: You will be accompanied by a team of experienced leaders during the internship program
- Government Medical benefit: We have you covered with 3 BPJAMSOSTEK programs
- Engagement and networking activities: You will participate in fun & interactive engagements that not only entertain but also provide valuable networking opportunities
- Balancing personal commitments and life's demands are made easier with our Flex Work arrangements such as differentiated hours
What We Stand For At Grab
We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
Meet our Intern Alumni
Our internship programme isn't just a glimpse into the professional world; it's a hands-on adventure. As an intern, you're involved in work that's beyond the mundane – you're tackling real projects alongside talented teams. We believe in learning by doing, and our interns experience just that.
My journey started as an intern, diving into the nuanced world of UX writing. It's not just about crafting error messages, but more about shaping a narrative that enhances the user experience. Thanks to the trust and support of my amazing manager and brilliant mentors, I have the opportunity to make an impact on my community with Grab — full-time! I start each day excited to continue learning and growing, alongside the remarkable people here at Grab!
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The learning curve has been steep and gratifying. Transitioning from intern to full-time has proven challenging, but my team has been helpful with their continued guidance in my initial days. We, at Grab not only dedicate ourselves to innovation at work but also to building culture. Weekly board games, bi-annual team retreats and a quick chat over lunch have been central to my experience here. The culture encourages you to be great at your work and to be the best version of yourself outside it.
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My internship experience at Grab was truly captivating. I had interned at other organisations before Grab. However, interning at Grab revealed that I wished to experience exciting, meaningful work and a warm and friendly culture. During my internship, I discovered my liking for backend engineering. After interning for 3 months, I returned to school and applied for a full-time role with the same team. Today, I’ve been with Grab for almost 2 years, and I am still grateful for accepting the internship offer letter, 3 years ago.
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The Application Process
What can you expect when you apply for a role at Grab? Here’s what our hiring process looks like.
Step 1: Apply.
We have a range of open roles from Marketing to Engineering and everything in between. Find the one that’s best for you and show us why you’re our next teammate.
Step 2: Getting to know you.
Next, you’ll have a video or phone interview with one of our recruiters to chat about you, the role, and your past work experiences.
Step 3: Testing, testing… 123.
Some roles might require assessments and/or a technical competency interview. For other roles, there might be an additional interview – speak with your recruiter for application details.
Step 4: Is it a culture match?
Finally, we’ll find out how we fit together, if your career vision aligns with our mission, how you embody the 4 H's, and your working style and personality.
