Regional Sales Compensation Manager
Get to Know the Team
You will join Grab’s Sales Operations team, which partners with Commercial, Product and People teams to improve sales effectiveness across Southeast Asia.
We build scalable commercial infrastructure by combining process design, data insights and sales tools. Our work helps sales teams execute effectively, improves revenue predictability and supports sustainable growth across Grab’s markets.
Get to Know the Role
You will own the end-to-end design and implementation of Sales Incentive Plans for Grab’s sales teams across Southeast Asia.
You will translate business priorities into effective compensation structures that drive the right sales behaviours and outcomes. This includes evaluating plan performance, testing and refining incentive mechanics, and balancing regional consistency with local market needs, regulations and practices.
You will partner closely with People Rewards, Regional and Country Sales Leadership, Data Analytics, and Country Sales Operations teams.
This role reports to the Senior Manager, Sales Operations and is fully onsite at Grab’s One-North office in Singapore.
The Critical Tasks You Will Perform
You will:
- Own the end-to-end design of sales compensation plans, including plan structures, measures, weightings, payout curves, simulations, policies and governance.
- Translate commercial objectives into incentive mechanics that drive desired sales behaviours and outcomes, such as sales performance, forecast accuracy, revenue quality and employee retention.
- Use performance and market data to assess plan effectiveness, identify unintended outcomes and continuously improve compensation models.
- Develop business cases and scenario simulations to evaluate the financial and behavioural impact of proposed plan changes.
- Lead the implementation of new or revised plans, including stakeholder alignment, training, communications, participant support, attainment calculations and payout management.
- Establish scalable regional frameworks while adapting plans to local business conditions, employment requirements and reward practices across Southeast Asia.
- Align target-setting, quotas and performance measures with incentive plan policies in partnership with Commercial and Sales Operations leaders.
- Strengthen operational workflows, governance and controls to improve accuracy, transparency and the participant experience.
- Provide clear recommendations and regular program updates to senior leadership and cross-functional stakeholders.
What Essential Skills You Will Need
- 5+ years of experience in Sales Operations, Sales Compensation, Commercial Finance, Rewards or a related function.
- Demonstrated experience owning the design and implementation of sales compensation plans, rather than only administering established plans.
- Strong understanding of how compensation structures influence sales behaviour and business outcomes, supported by examples of plans you have evaluated or improved.
- Experience designing and managing sales incentive initiatives, such as commission plans, short-term incentives, SPIFFs or gamification programs.
- Strong analytical and modelling capabilities, including the ability to simulate compensation scenarios, investigate performance data and translate findings into recommendations.
- Experience leading compensation-plan rollouts or major process changes, including gaining buy-in from senior and cross-functional stakeholders.
- Experience working across multiple Southeast Asian markets, with the judgement to standardise regional processes while adapting to local commercial, cultural and regulatory requirements.
- Strong project-management skills, with experience managing multiple workstreams and timelines simultaneously.
- Clear communication and stakeholder-management skills, including the ability to explain complex compensation concepts to both technical and non-technical audiences.
Good to Have:
- Proficiency in SQL, Tableau or similar data and visualisation tools.
- Experience working with compensation-management or sales-performance-management platforms.
- Familiarity with regional employment, incentive-pay or rewards practices.
- Experience partnering with People Rewards, Finance, Legal or Compliance teams.
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex, create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
- Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
View our location
Nestled in the vibrant heart of Singapore is Grab's Global HQ! Take a tour of our office here, meet some of our teams and find out what it’s like to work in this vibrant cosmopolitan.
Meet the Operations and Sales team
Our Operations and Sales teams are the dynamic duo decoding user behaviour – from our partners to our consumers! Discover innovative ways to get things done and ensure smooth operations for the millions of micro-entrepreneurs who use the Grab platform.
To succeed in Operations at Grab, we must immerse ourselves in the markets so that we can experience the pain points of our consumers and partners. For example, the traffic in Bangkok and Jakarta makes our driver-partners value a job not just based on the travel distance but how long the trip will take in traffic. This consideration plays a big part in how we design the pricing scheme for different services in the region. Only by sitting in the traffic yourselves can you feel the pain of our partners and empathise with them.
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In my role, I am responsible for Grab Indonesia’s Help Centre articles. I provide information and solutions to troubleshoot any issues our passengers, merchant and driver-partners might have. I also deal with customer queries and remedy any specific issues end users might be experiencing. Dealing with people when they’re frustrated can be tricky – but I think customer service is the best place to learn about humanity and empathy and widen your perspective. It teaches you how to listen and understand people to find solutions – that’s why I love my job.
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If I could sum up life at Grab, it would be flexible, evolutionary and life-changing. This is the place to live your life and learn the lessons that come with that – both inside and outside of work. Grab has evolved but it’s still like a start-up because we’re learning something new every day.
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The Application Process
What can you expect when you apply for a role at Grab? Here’s what our hiring process looks like.
Step 1: Apply.
We have a range of open roles from Marketing to Engineering and everything in between. Find the one that’s best for you and show us why you’re our next teammate.
Step 2: Getting to know you.
Next, you’ll have a video or phone interview with one of our recruiters to chat about you, the role, and your past work experiences.
Step 3: Testing, testing… 123.
Some roles might require assessments and/or a technical competency interview. For other roles, there might be an additional interview – speak with your recruiter for application details.
Step 4: Is it a culture match?
Finally, we’ll find out how we fit together, if your career vision aligns with our mission, how you embody the 4 H's, and your working style and personality.
