Senior Product Designer, Omnicommerce
Get to Know the Team
We are a team of product designers with focus on revolutionizing the dining experience for our eaters and building relationship between them and businesses across Southeast Asia. For merchants, we aim to leverage innovative technologies to empower and enable them to thrive in this competitive landscape. That said, we roll up to a larger design family of content designers, UX engineers, and Design Ops. About 150 people in total!
Get to Know the Role
As a Senior Product Designer on the Omnicommerce team, you will own Product Design outcomes, practice and quality for a cross-functional Problem Space Team in Dine In and Loyalty experiences for the Grab consumer super app and enterprise/merchant facing interfaces, with influence on adjacent teams. You will report to the Designer Manager and work full-time onsite at the Grab One North office.
The Critical Tasks You Will Perform
- Lead product design outcomes in your problem space team, and solving problems with the team and stakeholders.
- Ensure stakeholder alignment in designing experiences that balance business goals and user-centric design.
- Communicate rationales, processes, and standards compellingly to stakeholders.
- Own the discovery and delivery of solutions within the problem space team.
- Apply design-thinking frameworks and user-centered principles to guide problem space exploration.
- Design impactful product experiences and features, and create end-to-end flows for complex user experiences.
- Contribute to the design system by documenting new components and enhancements.
- Leverage prototyping to refine and deliver seamless, delightful user experiences.
What Essential Skills You Will Need
Pre-requisite Requirement: Provide your design portfolio (at least 2 completed case studies in English for the past 2 years) that showcases your contributions, the impact of your projects, and provides clear context. Highlight your end-to-end workflow, detailing how you move from problem discovery to launch.
- 4+ years of Product Design experience.
- Experience working on cross-functional product teams.
- Solid fundamentals in interaction and visual design craft and practice.
- Solid knowledge of mobile and front-end web standards and development.
- Experience with Figma, Protopie, After Effects, or other design tooling.
- AI fluency: Curious and adept at leveraging AI in your design process, and first experiences with vibe coding (e.g., Cursor, Replit, Lovable)
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex, create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
- Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For At Grab
We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
View our location
Nestled in the vibrant heart of Singapore is Grab's Global HQ! Take a tour of our office here, meet some of our teams and find out what it’s like to work in this vibrant cosmopolitan.
Meet the UX and Design team
Our mission is to create world-class, user-centric experiences that empower and connect consumers from all walks of life with everyday entrepreneurs across the region. We collaborate with teams across the business to cook up cool solutions and experiences for our users.
My Grab journey has involved steady growth across various roles and a beneficial mentorship programme that clarified my path as an individual contributor. I’ve experienced a smooth internal transfer, shifting from Marketplace to Design System in 2020, and recently joined the Integrity team. My Grab journey has been kind and empowering. I am privileged and proud to be contributing back to the communities I grew up in and care about, and be a part of our mission to drive Southeast Asia forward.
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At Grab, you learn to listen to people and the more you listen, the more creative you will be. We want to make our work the best and make it cool. But, to do that we have to be comfortable, open and listen to each other. Working here has switched my perspective completely – my work is no longer just about me, it’s about everyone. It’s about the people that we serve, and building those relationships.
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The Application Process
What can you expect when you apply for a role at Grab? Here’s what our hiring process looks like.
Step 1: Apply.
We have a range of open roles from Marketing to Engineering and everything in between. Find the one that’s best for you and show us why you’re our next teammate.
Step 2: Getting to know you.
Next, you’ll have a video or phone interview with one of our recruiters to chat about you, the role, and your past work experiences.
Step 3: Testing, testing… 123.
Some roles might require assessments and/or a technical competency interview. For other roles, there might be an additional interview – speak with your recruiter for application details.
Step 4: Is it a culture match?
Finally, we’ll find out how we fit together, if your career vision aligns with our mission, how you embody the 4 H's, and your working style and personality.
