Key Accounts Associate, GFB VN
Get to Know the Team
The Grab for Business team focuses on providing solutions tailored for corporate clients. We offer services like ride-hailing, logistics, food, all designed to enhance employee productivity and improve business operations.
Get to Know the Role
We are looking for Key Accounts Associate to join our Grab for Business (GFB) team in Hanoi, Vietnam.
In this role, you will focus on building a strong sales pipeline and acquiring new GFB clients, identifying new business opportunities and driving the end-to-end sales cycle from prospecting to closing. You will play an important role in expanding GFB's client base and presence in Hanoi and Northern Vietnam.
You will report to the Head of GFB KAM, Vietnam and work onsite in Hanoi.
The Critical Tasks You Will Perform
- Build and maintain a strong sales pipeline by proactively identifying, prospecting, and qualifying potential Grab for Business (GFB) clients in Hanoi and Northern Vietnam.
- Drive new client acquisition and own the end-to-end sales cycle, from lead generation and initial engagement to proposal, negotiation, and closing.
- Identify and engage key decision-makers across target companies, understand their business needs, and position GFB solutions to deliver relevant value.
- Develop and execute effective sales strategies to achieve and exceed individual acquisition, revenue, and sales targets.
- Deliver compelling presentations, proposals, and product demonstrations tailored to prospective clients' business requirements.
- Maintain disciplined pipeline management, including accurate tracking of opportunities, sales activities, conversion, and forecasts.
- Analyze market trends, industry developments, and competitor activities to identify new segments, prospects, and growth opportunities.
- Negotiate commercial terms and agreements while balancing client requirements, business objectives, and profitability.
- Build strong relationships with newly acquired clients and key stakeholders to establish a solid foundation for long-term partnership before transitioning accounts to the relevant account management team.
- Leverage industry events, networking opportunities, referrals, and other prospecting channels to expand GFB's presence and client base in Hanoi and Northern Vietnam.
What Essential Skills You Will Need
- Bachelor's degree in Business Administration, Marketing, or related field
- 3+ years of experience in Sales or Business development role
- Experience managing main accounts
- Proficiency in customer relationship management (CRM) software and Excel (can perform complex functions)
- Experience researching and generating leads
- Experience establishing communication and engagement with prospect
- In-depth understanding of the Vietnamese market and culture
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex, create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
- Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
Meet the Sales team
Our sales team is the driving force that catapults our growth and expands our footprint across Southeast Asia. Every day, we're out in the field, negotiating impactful deals, fostering partnerships, and bringing our innovative services to a wider audience.
Being part of the Merchant Acquisition Team is deeply rewarding as it enables me to propose solutions to challenges encountered by businesses. Additionally, we consistently gather feedback from merchants to enhance our services and better align with their requirements.
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At Grab, each day as a Key Account Lead promises a rich canvas of learning and blooming. In aiming to serve our merchants better, we discover new facets of our potential each day.
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The Application Process
What can you expect when you apply for a role at Grab? Here’s what our hiring process looks like.
Step 1: Apply.
We have a range of open roles from Marketing to Engineering and everything in between. Find the one that’s best for you and show us why you’re our next teammate.
Step 2: Getting to know you.
Next, you’ll have a video or phone interview with one of our recruiters to chat about you, the role, and your past work experiences.
Step 3: Testing, testing… 123.
Some roles might require assessments and/or a technical competency interview. For other roles, there might be an additional interview – speak with your recruiter for application details.
Step 4: Is it a culture match?
Finally, we’ll find out how we fit together, if your career vision aligns with our mission, how you embody the 4 H's, and your working style and personality.
