Enterprise KAM GrabMart, Associate
Get to Know the Team
The GrabMart Merchant team is a dynamic group at the heart of GrabMart's expansion. Our core mission is to fuel growth by building and nurturing strategic relationships with high-profile merchant partners. We are the driving force behind our partners' success, making important decisions that expand their business and deliver value to our customers.
Get to Know the Role
We are looking for a dynamic and experienced Account Manager to help us build strategic relationships with high-profile merchants and improve revenue. You will establish and nurture business relationships with our prospective top merchants to spur growth in GrabMart.
We're looking for experts who can working for end-to-end process and move fast. You will be reporting to the Manager. Working arrangement is full onsite in Jakarta based.
The Critical Tasks You Will Perform
- Partner Management: manage merchant relationships to improve business growth using data-driven analysis (Return on investment, KPIs).
- Co-Marketing: Design and implement strategic co-marketing campaigns with partners to deliver value to customers.
- Collaboration: Work with internal S&P, Marketing, and Operations teams to enhance the merchant experience.
- Ecosystem Synergy: Identify opportunities for collaboration with partners across the Grab ecosystem (e.g. OVO, GrabExpress, Grab Jastip and Grab For Business).
What Essential Skills You Will Need
- Minimum of 2+ years of experience of sales business development, account management or operations.
- Min. Bachelor's degree in Communication, Business, or similar fields
- Experienced in handling and dealing with partners (account management experience) to generate revenue.
- You excel in an agile environment and excel at juggling multiple tasks.
- You have a clear articulation and negotiation skills in English.
- You have a genuine interest for the on-demand delivery industry, in particular the future of mart delivery.
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex, create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
- Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For At Grab
We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
Meet the Sales team
Our sales team is the driving force that catapults our growth and expands our footprint across Southeast Asia. Every day, we're out in the field, negotiating impactful deals, fostering partnerships, and bringing our innovative services to a wider audience.
Being part of the Merchant Acquisition Team is deeply rewarding as it enables me to propose solutions to challenges encountered by businesses. Additionally, we consistently gather feedback from merchants to enhance our services and better align with their requirements.
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At Grab, each day as a Key Account Lead promises a rich canvas of learning and blooming. In aiming to serve our merchants better, we discover new facets of our potential each day.
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The Application Process
What can you expect when you apply for a role at Grab? Here’s what our hiring process looks like.
Step 1: Apply.
We have a range of open roles from Marketing to Engineering and everything in between. Find the one that’s best for you and show us why you’re our next teammate.
Step 2: Getting to know you.
Next, you’ll have a video or phone interview with one of our recruiters to chat about you, the role, and your past work experiences.
Step 3: Testing, testing… 123.
Some roles might require assessments and/or a technical competency interview. For other roles, there might be an additional interview – speak with your recruiter for application details.
Step 4: Is it a culture match?
Finally, we’ll find out how we fit together, if your career vision aligns with our mission, how you embody the 4 H's, and your working style and personality.
