Country GrabKios Commercial Manager
Get to Know the Role
We are looking for a Country GrabKios Commercial Manager to own the end-to-end commercial performance and strategy for Digital Goods across Indonesia. In this leadership role, you will hold ultimate accountability for achieving national targets across Revenue, MTU (Monthly Transacted Merchants), transaction productivity, GMV, and product margin targets. You will be responsible for defining segment-specific merchant strategies, mastering regional supply chain dynamics, and designing sophisticated trade schemes for both reseller and retailer networks. This role is required to strengthen GrabKios' national market position and orchestrate seamless execution between central business units and regional field operations. In return, you will gain exposure as a national business leader, direct top-tier industry partnerships, and shape the commercial trajectory of GrabKios nationwide.
The Critical Tasks You Will Perform
- National Commercial Strategy & P&L Ownership: Formulate and execute nationwide commercial strategies, aligning national frameworks with local execution to achieve Revenue, MTU, GMV, productivity, and gross margin targets across all merchant segments.
- Sales Pipelines & Kiosk Expansion: Design robust regional sales pipelines, lead kiosk coverage expansion across all territories, and manage regional special projects to accelerate market penetration.
- Supply Chain, Competitor Intelligence & Key Networks: Gather and act on deep regional competitor intelligence, master DG supply chain dynamics, and leverage industry networks to establish strategic partnerships with key market players.
- Trade Schemes & ASM Enablement: Conceptualize tailored trade programs (reseller vs. retailer) and empower Area Sales Managers (ASMs) with tools, insights, and support to acquire top-tier key player merchants.
- Cross-Functional & Matrix Leadership: Orchestrate alignment across internal stakeholders—including Head Office DG business owners, HQ Ops leads, and regional Area Sales Managers—ensuring seamless operational and commercial execution nationwide.
What Essential Skills You Will Need
- Minimum 8+ years of commercial, business development, or sales experience within the PPOB, Telco, DG Aggregator, or Fintech payment industries, including at least 3+ years in a managerial role.
- Proven track record of managing national or multi-region commercial performance (Revenue, MTU, GMV) with experience designing sales pipelines, executing expansion strategies, and delivering special projects.
- Extensive industry network and deep understanding of Digital Goods supply chain dynamics, regional competitor intelligence, and key market players across Indonesia.
- Expertise in designing targeted trade schemes (reseller vs. retailer) and enabling regional sales forces (ASMs) to acquire top-tier key accounts.
- Mature leadership capability with strong emotional intelligence (leading by example and humility) and a proven track record in cross-functional matrix alignment.
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex, create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
- Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
Meet the Sales team
Our sales team is the driving force that catapults our growth and expands our footprint across Southeast Asia. Every day, we're out in the field, negotiating impactful deals, fostering partnerships, and bringing our innovative services to a wider audience.
Being part of the Merchant Acquisition Team is deeply rewarding as it enables me to propose solutions to challenges encountered by businesses. Additionally, we consistently gather feedback from merchants to enhance our services and better align with their requirements.
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At Grab, each day as a Key Account Lead promises a rich canvas of learning and blooming. In aiming to serve our merchants better, we discover new facets of our potential each day.
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The Application Process
What can you expect when you apply for a role at Grab? Here’s what our hiring process looks like.
Step 1: Apply.
We have a range of open roles from Marketing to Engineering and everything in between. Find the one that’s best for you and show us why you’re our next teammate.
Step 2: Getting to know you.
Next, you’ll have a video or phone interview with one of our recruiters to chat about you, the role, and your past work experiences.
Step 3: Testing, testing… 123.
Some roles might require assessments and/or a technical competency interview. For other roles, there might be an additional interview – speak with your recruiter for application details.
Step 4: Is it a culture match?
Finally, we’ll find out how we fit together, if your career vision aligns with our mission, how you embody the 4 H's, and your working style and personality.
